Collecting A Screen Capture With Logs; Alt+D Dialog Box - GE LOGIQ E9 Service Manual

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IRECTION
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Collecting a Screen Capture with Logs

NOTE: In R6 the screen capture is no longer taken.
If the system malfunctions, press the Alt+D keys simultaneously. This Alt+D function is available at all
times, and collects a screen capture of the image monitor, user-defined presets, and the following logs:
• Keyboard Shadow Log (restricted in R6 or later)
• Error Logs
• Crash Log (restricted in R6 or later)
• Vital Product Data
• DICOM Logs
• Windows Event Logs
• Diagnostic Logs
• Service Logs
For a detailed list of Service Logs captured,
see: 7-3-5 "Capturing Service Logs with ALT+D" on page
When Alt+D is pressed, a menu box opens. Enter the following information:
• System ID serial number.
• Software version.
• System Date and time of occurrence.
• Sequence of events leading to issue.
• Is the issue repeatable?
• Imaging mode, probe, preset/application.
• Media brand, speed, capacity, type.
• Select the Destination (storage media or Service directory for remote viewing through InSite ExC)
and click the Store button.
PROPRIETARY TO GE
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Figure 7-1 ALT+D Dialog Box
R5 and earlier
Chapter 7 Diagnostics/Troubleshooting
LOGIQ E9 P
ROPRIETARY
7-7.
R6 and later
S M
ERVICE ANUAL
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