Pitney Bowes W660 Operator's Manual
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Pitney Bowes W660 Operator's Manual

Pitney bowes inc. printer user manual
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Summary of Contents for Pitney Bowes W660

  • Page 2 The similarity of the W660 and W680 printers allows their features and operation to be documented together. The principle difference in these printers is that the W680 is a color printer that uses both a black and color ink cartridge. The W660 only uses a black ink cartridge.

  • Page 3: Table Of Contents

    System Requirements ... 1-3 Getting Help ... 1-3 Printer Options ... 1-4 Ordering Supplies ... 1-5 Chapter 2, Setting Up the W660/W680 Printer Unpacking the Printer ... 2-2 Setting Up the W660/W680 ... 2-4 Choosing a Location for Your Printer ... 2-5 Important Safety Notes ...
  • Page 4 Table of Contents Setting Up a Job ... 3-4 Chapter 4, Using the W660/W680 With Your Computer Installing the Printer Driver ... 4-2 Selecting Printer Properties ... 4-10 Using the Printer Properties Window ... 4-11 Selecting the W660/W680 Printer from a Windows Envelope Designer™...
  • Page 5 Appendix B, Specifications W660/W680 Specifications ... B-1 Index Index to the Contents of this Manual ... i-1 Pitney Bowes W660/W680 Operator Guide Barcode Problems ... 6-6 Other Problems ... 6-7 1. Address Layout ... A-7 2. Print Quality ... A-10 3.

  • Page 7: Printer Overview

    W660/W680. In this chapter: Welcome to the W660/W680 Ink Jet Printer ... 1-2 Using This Guide ... 1-2 System Requirements ... 1-3 Getting Help ...1-3 Printer Options ...1-4...

  • Page 8: Welcome To The W660/W680

    1 • W660/W680 Printer - Overview Welcome to The Pitney Bowes W660/W680 ink jet printer is a desktop printer used to print addresses, graphics and other information, in color the W660/ (W680), on a wide range of material of various sizes, construc- W680 Ink Jet tion and composition.

  • Page 9: System Requirements

    Pitney Bowes pro- vides several information resources. Online Help The W660/W680 Print Driver has a built-in help system. To get to the driver, click on Properties from Windows print dialog box. Right- click on items in question for the "What's This" Help button.

  • Page 10: Phone Support

    We encourage you to visit our web site at: You'll find the latest information about our products and services as well as answers to frequently asked technical questions. Printer Options Pitney Bowes offers several very useful options for your W660/ W680: (800) 253-6565 •...

  • Page 11: Ordering Supplies

    Ordering You can order supplies for your W660/W680 printer directly through the Pitney Bowes Supply Line. To place an order, call: Supplies The following supplies are available for your W660/W680 printer: Pitney Bowes W660/W680 Operator Guide W660/W680 Printer - Overview • 1 (800) 243-7824 •...
  • Page 12 1 • W660/W680 Printer - Overview Pitney Bowes W660/W680 Operator Guide...

  • Page 13: Setting Up The

    In this chapter: Unpacking the Printer ... 2-2 Package Contents ...2-3 Setting Up the W660/W680 ... 2-4 Choosing a Location ...2-5 Important Safety Notes ... 2-5 Assembling the W660/W680 ... 2-6 Attaching the Wire Frame ... 2-7 Installing the Fence ...

  • Page 14: Chapter 2, Setting Up The W660/W680 Printer

    2 • Setting Up the W660/W680 Printer As you remove the W660/W680 contents from the box, check the Unpacking the parts against the list on the opposite page. Printer (Shipped Assembled) Pitney Bowes W660/W680 Operator Guide...

  • Page 15: Package Contents

    Unpacking the Package Contents Printer Pitney Bowes W660/W680 Operator Guide Setting Up the W660/W680 Printer • 2 1. W660 or W80 Printer 2. Output Stacker 3. Wire Frame with Feed Ramp, Washer and Retaining Knob (Input Material Stacker assembled) 4. Long Sliding Fence 5.

  • Page 16: Setting Up The W660/W680

    2 • Setting Up the W660/W680 Printer The assembled printer should look like the picture below. The Setting Up the parts you have to put together are identified. W660/W680 Refer to this picture as you set up your printer. Follow the steps on pages 2-7 through 2-15.

  • Page 17: Choosing A Location For Your Printer

    (Parallel 10 feet max. - Serial 15 feet max.) of your computer. • Allow for adequate space. The W660/W680 is 14.7 inches high, 16.2 inches wide and 21.7 inches deep, without the wire frame input stacker.

  • Page 18: Assembling The W660/W680

    If the machine has been dropped or has otherwise had the covers stressed in any way, report it to your Pitney Bowes Customer Service Representative.• Keep fingers, loose clothing, jewelry and long hair away from the moving parts.

  • Page 19: Attach The Wireframe To The Printer

    W660/W680 (continued) Pitney Bowes W660/W680 Operator Guide Setting Up the W660/W680 Printer • 2 1. Hook the bottom edge of the wire frame under the tabs in the frame slide. 2. Rotate the wire frame and insert the curved metal bar on the bottom of the frame into the height adjustment slot.

  • Page 20: Install The Sliding Fence

    2 • Setting Up the W660/W680 Printer Assembling the 2. Install the Sliding Fence W660/W680 The W660/W680 has two fences—a long one and a short one. (continued) Use the short fence when printing material smaller than a #10 envelope. Use the long fence for larger material.

  • Page 21: Position The Output Stacker Tray

    150 #10 envelopes. Slide it under the output area (continued) of the printer as shown below, then center it on the output area. Right to left placement of the tray varies with the size of the media being printed.

  • Page 22: Connecting The Parallel Or

    2 • Setting Up the W660/W680 Printer Connecting the 4. Connecting the Parallel Cable or Serial Cable W660/W680 Use the parallel cable supplied to connect the W660/W680 to to Your your computer, or use an approved serial cable. Computer Each end of the parallel cable has a connector. One end is labelled “Printer”...
  • Page 23 5. Initialize the W660/W680's communication port by sending data to either the parallel or serial port. When the serial interface is used, the W660/W680 Communica- tions menu settings must be configured to match the computer settings. Configure the computer to use either the XON/XOFF or DTR handshaking settings to commu- nicate with the W660/W680.

  • Page 24: Connect The Power Cord

    2 • Setting Up the W660/W680 Printer 5. Connect the Power Cord Connecting to Power Once you've connected the cable, press the printer’s power switch Turning On the to the “|” (ON) position. The switch is located next to the power W660/W680 cord receptacle.

  • Page 25: Install The Ink Jet Cartridges (Color & Black)

    Removing the The printer uses Ink Jet Cartridges for printing. You must install a Ink Jet black only cartridge (W660), or a black and a color cartridge (W680), before you can print. To begin: Cartridges Pitney Bowes W660/W680 Operator Guide Setting Up the W660/W680 Printer •...
  • Page 26 2 • Setting Up the W660/W680 Printer Installing and Removing the Ink Jet Cartridges (continued) Note: The print cartridge photos in this section are of the W680 printer. The W660 has only one cartridge. 2-14 7. Push the cartridge forward (away from you) until it snaps in place.

  • Page 27: Removing The Ink Jet Cartridge

    Ink Jet Cartridges (continued) Pitney Bowes W660/W680 Operator Guide Setting Up the W660/W680 Printer • 2 1. With the printer on, press the On Line key until the display reads OFF LINE. 2. Open the Transport Door of the printer.
  • Page 28 2 • Setting Up the W660/W680 Printer 2-16 Pitney Bowes W660/W680 Operator Guide...
  • Page 29 Chapter W660/W680 Basics In this chapter you'll learn about key features of the W660/W680 printer and how to adjust it to meet the re- quirements of your print jobs. In this chapter: Printer Features ...3-2 Set Up the Job ... 3-4 Set the Separator Gap ...

  • Page 30: Chapter 3, W660/W680 Basics

    If you set up a print job from your computer, you can use any font that is available from your software application. Font Size Font size refers to the size of each typeface. The W660/W680 uses from 4 to 30 point size for internal or downloaded fonts. 9000 # 10 envelopes, 3 lines,...

  • Page 31: Media Size

    Thickness refers to the size of the material that is processed (continued) through the printer. The W660/W680 can handle material from .003" up to .118" thick. Media Size The W660/W680 can print on the following range of material sizes. Maximum Minimum For envelope addressing purposes, the W660/W680 is compatible with any word processor or database application that can print a mailing label.

  • Page 32: Setting Up A Job

    3 • W660/W680 Basics Setting up a print job means adjusting the printer to accommo- Setting Up A date the width, height, thickness and weight of your material. There are two things that determine how reliably your printer feeds: the setup adjustments and the quality of your material. A good setup minimizes misfeeds and jams.
  • Page 33 Use the control panel buttons to access printer menus, define print options, run the print job, position the print carriage and turn the printer on and off line. See Appendix A, Printer Menus, Pitney Bowes W660/W680 Operator Guide W660/W680 Basics • 3...

  • Page 34: Set The Separator Gap

    3 • W660/W680 Basics for detailed instructions. If you have the W660/W680 print driver Setting Up A loaded on your computer, you can easily perform these functions Job (continued) from within your application. 10. OutputStacker Tray Printed material is deposited in the stacker (catch) tray. The tray holds about 5"...
  • Page 35 5. Lock each separator in place. NOTE: If the separator gap is not set properly, the printer will misfeed or jam. If the gap is to big, the printer will feed doubles (two or more pieces at the same time). If the gap is too small, material will jam at the feed roller entrance.
  • Page 36 H-Block. 2. Lower the outer H-Block so it contacts the material, then lock the H-Block in place. 3. With all H-Blocks locked in position, slide the envelope back to its original position. Pitney Bowes W660/W680 Operator Guide...
  • Page 37 2. Center the Wireform under the Material Job (continued) Lock Lever Pitney Bowes W660/W680 Operator Guide 1. Place a sample piece of material in the feed area, up against the support plate. 2. Push down on the wireframe lock lever to free the wireframe slide.

  • Page 38: Set The Feed Angle

    Light material—adjust to a high angle 1. Loosen the lock knob on the wireframe slide. 2. Move the wireframe up or down as required. 3. Tighten the lock knob to secure the wireframe. Wire Frame Lock Knob Pitney Bowes W660/W680 Operator Guide...

  • Page 39: Position The Sliding Fence

    4. Position the Sliding Fence Job (continued) Your printer comes with two sliding fences—a long one and a short one. Use the long fence for number 10 envelopes and larger materials. Use the short fence for materials smaller than a num- ber 10 envelope.

  • Page 40: Load Material

    Setting Up A 5. Load Material Job (continued) Once your printer is set up, you can load material and make a test print. Avoid misfeeds by following these precautions: 3-12 1. Make sure the input area is free of dust and other matter.

  • Page 41: Adjust The Position Of The Feed Ramp

    Job (continued) With a stack of material loaded: At this point, it's a good idea to recheck your setup adjustments: Pitney Bowes W660/W680 Operator Guide 1. Loosen the lock knob that holds the feed ramp in posi- tion. 2. Lower the feed ramp until the top of the bottom piece of the stack reaches the middle of the feed ramp.

  • Page 42: Adjust The Media Thickness Lever

    A Note about Print Quality The W660/W680 is designed to feed and print on a range of materials with various finishes and coatings. However, the sharpness of the print may vary with different materials, depend- ing on how absorbent the surface is, as well as other qualities.

  • Page 43: Adjust The Exit Rollers

    The op- tional W760 stacker increases capacity to 300 #10 envelopes. Pitney Bowes W660/W680 Operator Guide IMPORTANT: Make sure the rollers do not touch any printed area of the material. If this happens, the rollers will act like a printing press and imprint a faint impression at incremental distances on the material.

  • Page 44: Print A Test Piece

    Setting Up A Job (continued) When you're satisfied with the setup adjustments, you're ready to run the job. The next chapter explains use of the printer with your computer. 3-16 1. Make sure material is loaded properly. (Or you can use a single test piece if you'd like to check your setup adjust- ments.)
  • Page 45 Installing the Printer Driver ... 4-2 Selecting Printer Properties... 4-10 Using Printer Properties Windows ... 4-11 Selecting the W660/W680 from a Windows® Application ..4-25 Using Envelope Designer with the W660/W680 ... 4-26 NOTE: Graphics that show the W680 also represent the W660.

  • Page 46: Chapter 4, Using The W660/W680 With Your Computer

    4 • Using the W660/W680 with Your Computer Before using the W660/W680 printer with your computer, you Installing the must install the W660/W680 printer driver. The driver gives your W660/W680 computer information about the printer you're using, and tells Printer Driver the printer about the settings you want to use in your print job.
  • Page 47 (continued) The Options List window displays. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 4. Click "OK" to restart the computer. 5. When the Applications Running window appears, shut down any running applications, then click "OK".
  • Page 48 4 • Using the W660/W680 with Your Computer An install update message window displays briefly, followed by Installing the the Destination Directory window. W660/W680 Printer Driver (continued) An install update message window displays briefly, followed by the Program Folder window.

  • Page 49: Installing The Printer Driver

    Add Printer Wizard. It prompts you to begin installing the printer. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 9. Click "OK" to enter the program for adding a printer to your computer setup.
  • Page 50 The window for identifying the printer manufacturer and model displays. 11. Select from the available options, then click "Next". 12. Select Pitney Bowes from the Manufactures area and Pitney Bowes W660 or W680 from the Printers area. Then, click the "Next" button. Pitney Bowes W660/W680 Operator Guide...
  • Page 51 W660/W680 Printer Driver (continued) When the next window displays, Pitney Bowes W660 or W680 appears in the printer name area. The prompt asks you to indi- cate if you want to use this printer as the default setting. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer •...
  • Page 52 4 • Using the W660/W680 with Your Computer The Envelope Printer Accelerator Setup window displays. Installing the W660/W680 Printer Driver (continued) If you selected "Cancel", the Update Complete window displays. 15. Select "Proceed with installation" if you intend to use non-Pitney Bowes applications and refer to step 17 on the next page for additional instructions.
  • Page 53 (continued) The Successful Configuration window displays. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 17. Select the printer to be targeted by the Accelerator, then click "Next". 18. Click "OK" to complete the installation process.

  • Page 54: Selecting Printer Properties

    4-10 1. Click the "Start" button in the task bar, then select "Settings". 2. Click "Printers." The Printer window displays. 3. Right click the Pitney Bowes icon, then left click the Properties option. Pitney Bowes W660/W680 Operator Guide...

  • Page 55: Using The Printer Properties Window

    If the General tab window is not currently active, left click the General tab. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 NOTE: An explanation of items in the tab windows is also available by doing the following: •...
  • Page 56 4 • Using the W660/W680 with Your Computer Use the Comment area to make a statement about the printer. Using the For example, you might want to indicate what the printer should Printer be used for and when it is available. If this printer is shared, the...

  • Page 57: Printer Properties

    To change or update the printer driver, click the "New Driver" option. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 • Type in the path. • Selecting a path from the drop-down list.
  • Page 58 4 • Using the W660/W680 with Your Computer Use the "Capture Printer Port" option to map a path to the Using the network drive. Printer Properties Use the "End Capture" option to remove the mapping of a port Window from a network drive.
  • Page 59 If you make any changes to the original settings, click "Apply" to save the settings and keep the Properties window open. Click "OK" to save the settings and close the Properties window. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 4-15...
  • Page 60 Use the Paper source area to specify the location of the paper to be used in the print job. Different printers support different paper sources and offer options such as, upper tray, envelope feed, and manual feed. For the W660/W680 the only paper source option is Auto sheet feeder. 4-16...

  • Page 61: Printer Properties Window

    If you make any changes to the original settings, click "Apply" to Window save the settings and keep the Properties window open. Click "OK"" to save the settings and close the Properties window. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 4-17...
  • Page 62 Properties window. Use the Resolution area to select the DPI (dots per square inch) for the printer. The setting for the W660/W680 is 300 DPI. Use the Dither area to select one of the following options to blend pure colors into patterns: 4-18 •...
  • Page 63 If you make any changes to the original settings, click "Apply" to save the settings and keep the Properties window open. Click "OK" to save the settings and close the Properties window. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 4-19...
  • Page 64 4 • Using the W660/W680 with Your Computer Using the Printer Properties Window To display the Fonts window, left click the Font tab in the Properties window. Use the Download True Type fonts as bitmap fonts: options for maximum printing speed. With this option selected, each character is sent to the printer and remembered and doesn't need to be sent again for the rest of the job.
  • Page 65 While the Printer memory tracking permits user adjustment of the printer memory to the level of complexity of the document being printed, the recommended setting is the manufacturer default. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 4-21...
  • Page 66 4 • Using the W660/W680 with Your Computer Use the "Restore Defaults" button to return the printer to the Using the manufacturer-recommended settings Printer Properties If you make any changes to the original settings, click "Apply" to Window save the settings and keep the Properties window open. Click "OK"...
  • Page 67 Settings for this option range from 0 to 30 seconds. Pitney Bowes W660/W680 Operator Guide Using the W660/W680 with Your Computer • 4 • Draft prints readable documents of low contrast at the fastest printing speed.
  • Page 68 4 • Using the W660/W680 with Your Computer Use the Heavy Media option when the job consists of stuffed or Using the thick envelopes, newsletters, or multi-page catalogs. Selecting Printer this option decreases printer throughput, as the heavier media Properties feeds 25% slower than regular weight envelopes.

  • Page 69: Application

    The following steps explain how to select the W660/W680 printer Selecting the from a Windows software application. The steps are similar for W660/W680 most applications. You can also refer to your application's Printer From a documentation for specific instructions on installing selecting Windows printers.

  • Page 70: Envelope Designer

    4 • Using the W660/W680 with Your Computer Once you've made this selection, your print job will automati- Selecting the cally go to the W660/W680 printer when you select File/Print W660/W680 provided the W660/W680 is selected as the default printer).

  • Page 71: Printer Maintenance

    Chapter Printer Maintenance This chapter describes the maintenance procedures you should perform on a regular basis to keep your printer run- ning trouble-free. In this chapter: Preventive Maintenance ... 5-2 Cleaning ...5-2 Print Quality Problems ...5-2 Exit Rollers ... 5-3 Sensor ...

  • Page 72: Preventive Maintenance

    5 • Printer Maintenance Preventive The Pitney Bowes W660/W680 Ink Jet Printer is designed for trouble- free service with a minimal amount of care. You should Maintenance schedule regular cleaning of the Feed Rollers, Exit Rollers and Lower Guide. Cleaning Clean print head, cartridge, ink surfaces and covers with plain water only.

  • Page 73: Exit Rollers

    Periodically wipe the cover and floor assembly (feed deck) with a Floor Assembly soft cotton cloth, dampened with water only. and Top Cover Pitney Bowes W660/W680 Operator Guide Printer Maintenance • 5 Sensor Location...

  • Page 75: Troubleshooting

    Chapter Troubleshooting This chapter lists some common printer problems and offers sug- gestions on how to fix them. In this chapter: Problems and Solutions ... 6-2 Feed Problems ...6-2 Print Quality Problems ... 6-3 Interface Problems ...6-4 Serial Pin Connector Diagram ...6-5...

  • Page 76: Problems And Solutions

    Clean sensor with compressed air (see page 5-3). Multifeed (Feeds Doubles) or Skewing Separators (H-blocks) not set correctly. Also sliding fence set incorrectly. Adjust H-blocks to thickness of material. See page 3-6. Check sliding fence position. See page 3-11. Pitney Bowes W660/W680 Operator Guide...

  • Page 77: Print Quality Problems

    Solution: Problem Reason: Solution: Problem Reason: Solution: Pitney Bowes W660/W680 Operator Guide Troubleshooting • 6 No Print Ink cartridge problem. Purge ink cartridge (pg A-23). Clean cartridge jets with soft cotton cloth and water (in line with colors as shown).

  • Page 78: Interface Problems

    Incorrect print driver, bad parallel or serial cable, bad printer controller board. Use W660/W680 print driver; replace parallel or serial cable. Make sure cable connections are tight, and that they are correct. Refer to serial pin diagram on the next page. If the problem still persists, call Pitney Bowes for service.

  • Page 79: Connector Diagram

    Connector Diagram CHS GND SIG GND CHS GND SIG GND Pitney Bowes W660/W680 Operator Guide Serial Pin Connector Diagram PRINTER DB25 DB25 Troubleshooting • 6 COMPUTER DB25 CHS GND SIG GND SIG GND...

  • Page 80: Motor Problems

    Call Pitney Bowes for Service. Barcode (Lower Right) is not Printing Barcode not enabled Turn barcode ON using Envelope Designer™, or the W660/W680 print driver or the printer’s control panel menus. Missing ZIP Code. Insert ZIP Code. Invalid ZIP Code format.

  • Page 81: Other Problems

    Barcode Problems (continued) Other Problems Pitney Bowes W660/W680 Operator Guide Problem Address too High Reason: Address field is within 1/10" of the top edge of the media. Solution: Move address field down to within DMM specifications. Problem Paper Out or Paper Jam Reason: Input area is empty.
  • Page 82 If the out-of- memory message appears, try reducing the size of your art and limiting the number and size of your fonts. Then shut the printer OFF, then ON and retry. Pitney Bowes W660/W680 Operator Guide...

  • Page 83: Using The Control Panel Menus

    Appendix Using the Control Panel Menus The printer menus are used to control how your printed mate- rial looks. This chapter de- scribes each menu and its options. In this Appendix: Using the Control Panel ... A-2 Using the Menus... A-3 Main Menu...

  • Page 84: Appendix A, Control Panel Menus

    Control Panel carriage and turn the printer on line and off line. If you’ve installed the W660/W680 printer driver on your computer, you’ll normally perform these actions from within the application you’re using to set up your envelope layout.

  • Page 85: Using The Menus

    Prints a test envelope. This is very Test Env. useful when you set up a print job. The W660/W680 has two menus, both displayed on the LCD: • Use the Main Menu to control how your printed material looks.

  • Page 86: Using The Menus

    7. Press the Menu button several times to back out of the Menu until the printer displays OFF LINE. Then press the ON LINE button to print Pitney Bowes W660/W680 Operator Guide...

  • Page 87: Using The Main Menu

    Using the Main Menu Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus The Main Menu options are: 1. Address Layout 2. Print Quality 3. Font 4. Barcode 5. Address Recovery 6. Clear Counter 7. Job Settings NOTE: The settings you define in a software application such as SmartMailer™...

  • Page 88: Menu Options

    1. ADDRESS LAYOUT 2. PRINT QUALITY 3. FONT 4. BARCODE 5. ADDRESS RECOVERY 6. CLEAR COUNTER 7. JOB SETTINGS Pitney Bowes W660/W680 Operator Guide Menu Options A. DISTANCE TO RIGHT B. DISTANCE TO BOTTOM C. LINE SPACING D. ORIENTATION E. ORIENTATION CONTROL...

  • Page 89: Address Layout

    1. Address Layout Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus Use the Address Layout option to set up the way an address appears on the printed material. The printable width is limited to 9.4” from the right side of the mail piece. The printable height is 15”...
  • Page 90 The Inverted option tells the printer that the top edge of the material feeds first. Select this option if, for example, you need to feed envelopes flap first.
  • Page 91 1. Address Layout (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus To use the Address Layout option: 1. Press the On Line button until the display reads OFF LINE. 2. Press the Menu button to display the Main Menu.

  • Page 92: Print Quality

    3. Press the + or – buttons to scroll through the Main Menu options until the Print Quality option is displayed on the LCD panel. 4. Press the Enter button to select the option you want. Pitney Bowes W660/W680 Operator Guide...
  • Page 93 2. Print Quality (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus 5. Press the + or – buttons to scroll through the Print Quality options, until the desired option (Executive, Letter or Draft) is displayed on the LCD panel.

  • Page 94: Font Selection

    Appendix A • Control Panel Menus The W660/W680 has thirteen available fonts (typefaces, plus 3. Font Selection barcode): Courier, Sans Serif, Roman, OCR A, Quincy, Springer, Hancock, Alpine, Baxter, Marina, Stencil, Windmill, and Silicon. All fonts are scalable from 4 to 30 point size, and can be printed in regular, bold, italic.
  • Page 95 3. Font Selection (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus E. Italic Italic characters have decreased stroke weight, print at an oblique angle and print somewhat lighter than standard or bold typefaces. Use italic to provide emphasis and add flair to address text that requires a finished, polished appearance.

  • Page 96: Barcode

    4. Barcode Use this option to include a USPS-certified barcode on your mailpieces. The W660/W680 can print a 5- or 11-digit barcode. If you select Off, it means that if the computer sends a 5-digit ZIP Code, it won’t print a barcode; only the 9-digit ZIP Codes and Delivery Points will print.
  • Page 97 4. Barcode (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus 5. Press the Enter button at the 5-digit barcode prompt and use + or – to turn the option ON or OFF. 6. After making your selections, press the Menu button several times to back out of the menu until the printer displays OFF LINE.

  • Page 98: Address Recovery

    Appendix A • Control Panel Menus Use this option to direct the printer’s memory to go back a 5. Address certain number of addresses when an error occurs in order to Recovery reprint the address. The options on this menu are A. Get Ad- dresses and B.
  • Page 99 5. Address Recovery (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus 4. Press the Enter button to select the desired option. 5. After making your selection, press the Menu button several times to back out of the Menu, until the printer displays OFF LINE.

  • Page 100: Clear Counter

    Use this option to clear the piece (batch) counter. 7. Job Settings The W660/W680 Printer can hold eight job presets in memory. This eliminates the need for changes to the printer setup when you change print jobs. The options on this menu are A. LOAD and B.
  • Page 101 Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus To use this option to direct the printer to Load or Save the Job Setting as a certain number: 1. Press the + or – buttons to scroll through the Main Menu options until the 7.

  • Page 102: Using The Setup Menu

    LCD display toggles between ON LINE and OFF LINE). If the Menu printer is ON LINE, press the On Line button once so the LCD displays OFF LINE. Then, press and hold the Menu button for four seconds to display the Setup Menu.

  • Page 103: Setup Menu Diagram

    Using the Setup Menu (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus Setup Menu 1. HEAVY MEDIA MODE 2. TEST PRINT HEAD 3. PURGE PRINT HEAD 4. LINES PER ADDRESS 5. COMMUNICATIONS 6. HEX DUMP MODE 7.

  • Page 104: Heavy Media Mode

    To use this option: Before you select this option, make sure that the material is 2. Test Print Head loaded in the printer input area so you can print a test pattern. To use this option: A-22 1. Press the + or – buttons to scroll through the Setup Menu options until the 1.

  • Page 105: Purge Print Head

    (continued) 3. Purge Print Head 4. Lines Per Address Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus displays. The printer prints a diagonal line across the material. If a gap is present within the diagonal line, the nozzle may be blocked and need to be cleaned.

  • Page 106: Communications

    Address (continued) 5. Communications Transmitting data from the computer to the W660/W680 is by way of the parallel interface or the serial interface. The printer automatically senses the interface through which data is being sent. When the computer uses the W660/W680’s parallel inter- face no communication settings are required.
  • Page 107 5. Communications (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus A. Baud Rate The Baud Rate choices are (1200), (2400), (4800), (9600) and (19200). B. Parity Parity determines the integrity of data that is sent. The choices are (ODD), (EVEN) AND (NONE).

  • Page 108: Hex Dump Mode

    The information provided here is for those of our customers who are technically inclined. The Hex Dump Mode option causes the printer to print all commands and data it receives from the computer in a hexa- decimal format. Use this feature to check the integrity of your data.
  • Page 109 (form feed) FF [0C] (within the data sent to the printer). When you’re finished using this option, use the Menu button to back out of the menu until the printer displays OFF LINE. Then press the On Line button and send addresses to the printer.

  • Page 110: Language

    Appendix A • Control Panel Menus 7. Language The W660/W680 has several language sets installed. The options on the language menu are: A. Symbol Set, B. Inch / Millimeter, C. Menu Language. A. Symbol Set The symbol set contains the International Standards Organiza- tion (ISO) character set substitution tables.
  • Page 111 7. Language (continued) Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus B. Inch / Millimeter This option selects the printer Measurement system—Inch or Millimeter. C. Menu Languages This option changes the LCD control panel menu to the language you want.

  • Page 112: Envelope Feed Delay

    + button (MORE) or – button (LESS). 3. When you’ve finished making selections, press the Menu button to back out of the menu until the printer dis- plays OFF LINE. Then, press the On Line Button to enable the printer.

  • Page 113: Rom Revision Number

    10. ROM Revision Number Pitney Bowes W660/W680 Operator Guide Appendix A • Control Panel Menus This option is extremely useful whenever it is necessary to verify the Firmware Revision installed in the printer. It is also useful to determine if your printer requires an upgrade.
  • Page 114 Appendix A • Control Panel Menus A-32 Pitney Bowes W660/W680 Operator Guide...

  • Page 115: W660/W680 Specifications

    Appendix W660/W680 Specifications This Appendix contains detailed hardware and material specifi- cations for the W660/W680 printer.

  • Page 116: Equipment Specifications

    14.7" (37.3 cm) high; 16.2" (41.2 cm) wide; 21.7" (55.1 cm) deep (without wireform). Specifications Weight 44.11 lbs. (20 kg), including print cartridges (B & C) and catch bin. Electrical Domestic (W660/W680): 120VAC, 60Hz, 1A International (W661/W681): 220-240VAC, 50Hz, 0.5A Agency Approvals UL/cUL/VDE-GS Interface Centronics Parallel and Serial.

  • Page 117: Equipment Specifications

    Not Required. Fonts are downloaded with addresses. Barcode Printing The W660/W680 can print a 5- or 11-digit USPS NAIC-certified POSTNET barcode in one of three positions: the lower right of the envelope; above the address block; and below the address block.
  • Page 118 Horizontal: within +/- 3.0mm Vertical: within +/- 3.0mm Skew: within +/- 2-1/2 degrees Environmental Limits Operating Conditions Pitney Bowes W660/W680 Operator Guide Flap on opposite side Right Temperature: 55 to 95°F (12 to 35°C) Humidity: 8 to 80% Maximum Wet Bulb Temperature: 80°F...
  • Page 119 Operating Mode: <7.3 Bel(A) Operator position: no more than 65 dBa referenced to 20 µpa. Recommended Usage Pitney Bowes has tested this machine under many different conditions and recommends that you do not exceed the usage levels specified below: •...

  • Page 120: Material Specifications

    Specifications Approved Media The paper types listed below are approved for use with the W660/W680 Printer. Please note that the dimensional limits above apply in all cases, and that all media (flats, envelopes, postcards, catalog envelopes, etc.) must be without windows, unstuffed and unsealed.
  • Page 121 Official Official Official Official Official Monarch DIN C4 DIN C5 DIN C6 Pitney Bowes W660/W680 Operator Guide Appendix B • Specifications Envelope Sizes Dimensions (Inch) Dimensions (Metric) Height x Width Height x Width 3-1/2 x 6" 89 x 152 mm 6-1/2 x 6-1/2"...

  • Page 123: Index

    Index...
  • Page 124 Downloadable Fonts B-3 Draft Print Quality A-10 Driver Compatibility B-2 Drying Times B-2 Effective Print Area B-3 Electrical Specifications B-2 Envelope Designer™ 4-4 Envelope Feed Delay A-30 Using Menu to set A-30 Envelope Sizes Listing of B-7 Pitney Bowes W660/W680 Operator Guide...
  • Page 125 Hex Dump Mode A-26, A-27 Important Safety Notes 2-5 Inch / Millimeter Using Menu to Select A-29 Inch/Millimeter A-29 Ink Jet Cartridge 2-3 Pitney Bowes W660/W680 Operator Guide Installing 2-13 Removing 2-14 Input Area 3-4 Installation Quality Report 2-3 Installing...
  • Page 126 Printer Operating Guide 2-3 Printhead Purging 5-2 Printhead/InkJet Cartridge B-4 Printing Light 6-3 Not Sharp 6-3 Test Piece 3-15 Problems and Solutions 6-2 Purge Print Head A-23 Using Menu to A-23 Purging Printhead 5-2 Quick Start Card 2-3 Pitney Bowes W660/W680 Operator Guide...
  • Page 127 Purge Print Head A-23 Rom Revision Number A-31 Test Print Head A-22, A-23 Setup Menu Graphic A-21 Setup Menu Options Pitney Bowes W660/W680 Operator Guide Auto Envelope Eject A-30 Envelope Feed Delay A-30 Heavy Media A-22 Hex Dump Mode A-26, A-27...
  • Page 128 Unpacking the Printer 2-2 Unwanted Bolding 6-4 User-Definable Parameters B-3 Using the Menus A-3, A-4, A-5, A-6 Using This Guide 1-2 Weight B-2 Wire Frame 3-4 Assembling 2-8 Wire Frame (Input Material Stacker) 2-3 Wireform 3-9s Pitney Bowes W660/W680 Operator Guide...

This manual is also suitable for:

W680

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