Guide Plus+ Faq And Troubleshooting - Pioneer RCS-404H Operating Instructions Manual

Using the GUIDE Plus+™ electronic program guide
Manual Host Channel setup
The GUIDE Plus+ system will automatically identify your
Host Channel as soon as the recorder is put into standby
for the first time. See the table on page 62 for a list of all
the European Host Channels.
If you know your Host Channel details (source and
program number) or if the automatic identification did
not provide the expected result, you can identify your
Host Channel manually. Select Host Channel Setup in
the Setup area and follow the instructions on the TV.
Select the correct source (e.g., internal tuner or external
receiver) and enter the respective program number (e.g.,
if you have to press 9 on the remote to watch your Host
Channel, enter 9 as the program number). When you next
switch the recorder into standby the GUIDE Plus+
system will complete the Host Channel setup.
You can reset the Host Channel settings at any time back
to the default setting of automatic. Please be aware that
resetting the Host Channel will erase all TV listings data.
GUIDE Plus+ FAQ and
troubleshooting
This FAQ covers only a few questions. For a complete list
please consult the GUIDE Plus+ website at:
www.europe.guideplus.com
FAQ
• When I tried setting up my external receiver I could not
get any of the attempts to work, what should I do?
A: There could be several reasons why your external
receiver could not be controlled.
– The connections could be wrong. Make sure that
the G-LINK cable is connected to the G-LINK
connector on the recorder and the IR blaster is in
front of the external receiver, pointing towards the IR
receiver of your external receiver. See Connecting to a
cable box, satellite receiver or digital terrestrial receiver
on page 52.
– The code that is listed under your brand could be
wrong. Please try other codes for your brand under
satellite, cable or terrestrial. Go to the Setup Area and
choose one of the three options (cable, satellite or
terrestrial) that you have not already tried. Follow the
on-screen prompts to make sure that the GUIDE
Plus+ system can change channels on your external
receiver. If it does not work, repeat the process,
choosing different reception and external receiver
combinations until you have tried all the codes for
your brand of receiver that are already in the GUIDE
Plus+ system. If it still does not work, see below on
how to receive new codes overnight.
– The unit has not yet received new codes. The nightly
data downloads frequently include new codes for
controlling external receivers. Please tune your
external receiver to your local host channel and leave
it on overnight. Switch this recorder into standby. The
next morning, please perform the GUIDE Plus+
setup again to see if your external receiver can now
be controlled.
– The external receiver that you use is currently not
supported. If, after leaving your external receiver on
overnight, and doing the Reception and External
Receiver Setup again, it still does not respond, please
call Customer Support to report your brand and
model.
• My external receiver was successfully setup. However
I have found that when the GUIDE Plus+ system has
to change to a channel with a 3-digit program number
in the external receiver's preset, it does not work. It
looks like the GUIDE Plus+ system can only send two
digits.
With the number of channels increasing, the number
of digits has increased as well. While older boxes use
only 2 digits, newer boxes require up to 4. It is
possible that you selected an older code for your
brand during set-up. Please access the Setup Area,
select External Receiver and repeat the setup for your
brand (Note: Every time you see the on-screen
question about whether the receiver has changed to
a certain channel, the GUIDE Plus+ system has sent
a different code). Try all the different codes until your
GUIDE Plus+ system can control your external
receiver correctly. If you have no success, try to
receive new codes overnight.
• I used to receive data through my terrestrial antenna or
analog cable without a set-top box. Now, I have
"upgraded" to a satellite system or to digital cable with
external receiver. What should I do to receive data for
the GUIDE Plus+ system?
You can try to receive your host channel through your
new reception method. If you have problems to
receive data we recommend that you keep your
analog terrestrial or cable connection only to receive
data this way. It is important that you identify your
host channel correctly in the Editor Area.
• After I performed the initial set-up I found that the line-
up for all the channels received via the external set top
box is incorrect. How do I correct this?
You can change the line-up in the editor according to
your preferences. Access the Editor Area. Select the
channels that you would like to change. Change the
source and preset number according to your
preferences.
• I performed the set-up but after many hours I still have
a blank EPG what is going wrong?
There are several possibilities:
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