Drobo 5N2 User Manual
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Drobo 5N2 User Manual

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Drobo 5N2 User Guide

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Summary of Contents for Drobo 5N2

  • Page 1 Drobo 5N2 User Guide...

  • Page 2: Table Of Contents

    1.1.4.1 Selecting Drives ............................15 1.1.4.2 Determining Drive Space Requirements ..................18 1.1.4.3 Using a Router or Switch with the Drobo 5N2 ................19 1.1.4.4 Using Power Protection ..........................20 Setting Up Your Drobo 5N2 ....................21 1.2.1 Overview of First Time Setup ........................22 1.2.2...
  • Page 3 Enabling or Disabling a Drobo Device by Its IP Address ............106 1.5.1.3 Enabling or Disabling Auto-Discovery of Drobo 5N2 ............. 107 1.5.1.4 Removing a Drobo 5N2 by Its IP Address from the Discovery List ........108 1.5.2 Enabling or Disabling Dual Disk Redundancy ................. 109 1.5.3 Modifying the Disk Drive Spin Down Time ..................
  • Page 4 Viewing the Capacity Chart ........................ 149 1.8.1.2 Viewing Storage Usage ........................151 1.8.2 Checking the Status of Your Drobo 5N2 ................... 153 1.8.3 Checking Your Drobo 5N2's Serial Number ..................155 1.8.4 Checking Your Drobo 5N2's Firmware Version ................156 1.8.5...
  • Page 5 Modifying When to Send On-Screen Alerts ................181 1.9.1.5 Disabling On-Screen Alerts ........................ 183 1.9.1.6 Setting or Modifying Email Alerts for a Selected Drobo 5N2 Only ........184 1.9.2 Using DroboDR to Replicate Data ......................186 1.9.2.1 Checking System Requirements for DroboDR ................187 1.9.2.2...

  • Page 6: Drobo 5N2 User Guide

    1 Drobo 5N2 User Guide Congratulations on your new Drobo! This Getting Started section will help you set up your Drobo 5N2 and run it in just a few steps. Related topics: Before You Begin Setting Up Your Drobo 5N2 in Just a Few Steps!

  • Page 7: Before You Begin

    1.1 Before You Begin Before you begin setting up your Drobo 5N2, it’s a good idea to check the system and hardware requirements. This section covers the following topics: Product Features at a Glance Checking Box Contents Checking System Requirements...

  • Page 8: Product Features At A Glance

    1.1.1 Product Features at a Glance For a quick overview of features of the Drobo 5N2, refer to the following images. Figure 1: Front of the Drobo 5N2 with the bezel (faceplate) removed. Drobo5N2 User Guide...
  • Page 9 Figure 2: Back of the Drobo 5N2 Related topic: Before You Begin Drobo5N2 User Guide...

  • Page 10: Checking Box Contents

    1.1.2 Checking Box Contents When you open the product’s box, you will find the components listed below. Drobo 5N2 ● Two 6ft (1.8m) Ethernet cable ● 6ft (1.8m) power cord with power supply ● Quick Start Card ● Safety and Warranty Guide ●...

  • Page 11: Checking System Requirements

    1.1.3 Checking System Requirements Check to ensure your operating system and cable interface are supported with the Drobo 5N2. Related topics: Operating Systems Supported Connectivity Interfaces Supported for the Drobo 5N2 Before You Begin Drobo5N2 User Guide...

  • Page 12: Operating Systems Supported

    1.1.3.1 Operating Systems Supported For the most current list of supported operating systems, check the specifications for your products online at www.drobo.com/products/index.php. Related topics: Connectivity Interfaces Supported for the Drobo 5N2 Before You Begin Drobo5N2 User Guide...

  • Page 13: Connectivity Interfaces Supported For The Drobo 5N2

    1.1.3.2 Connectivity Interfaces Supported for the Drobo 5N2 Your Drobo 5N2 connects to a network via a router or switch using an Ethernet port. Ethernet is the standard local area network (LAN) access method. Gigabit Ethernet Port Drobo 5N2 supports dual gigabit Ethernet connections (1000 Mbit/s) for optimal performance. It will, however, auto-negotiate the highest connection speed available to your router or switch.

  • Page 14: Checking The Hardware You Need

    1.1.4 Checking the Hardware You Need To use your Drobo 5N2, you will need at least two hard drives. If you plan to use Dual Disk Redundancy, which protects your data against two hard drive failures, you will need at least three hard drives.

  • Page 15: Selecting Drives

    1.1.4.1 Selecting Drives The Drobo 5N2 supports both standard 3.5” SATA hard disk drives (HDDs) as well as SATA solid state drives (SSDs) for added performance. For HDDs, these drives can be from any manufacturer and with any capacity. For SSDs, please visit our web page for compatible drive options.

  • Page 16: Important Notes

    Please refer to our web page on compatible drive options for more information. The mSATA SSD is not part of the disk pack of your Drobo 5N2, allowing you to leave it installed even if you transfer drives from the drive bays to another Drobo device, for example.
  • Page 17 Related topics: Determining Drive Space Requirements Checking the Hardware You Need Before You Begin Drobo5N2 User Guide...

  • Page 18: Determining Drive Space Requirements

    1.1.4.2 Determining Drive Space Requirements In order to protect your data from hard drive failure, your Drobo 5N2 requires more space than what you will use for your data, sometimes as much as double or more the amount of space.

  • Page 19: Using A Router Or Switch With The Drobo 5N2

    1.1.4.3 Using a Router or Switch with the Drobo 5N2 You will be plugging your Drobo 5N2 into a router or switch that must already be configured to work with your network. Your router or switch must have at least one Ethernet port open and available.

  • Page 20: Using Power Protection

    1.1.4.4 Using Power Protection We recommend using the following power protection with your Drobo device: An uninterruptible power supply (UPS), which protects against sudden losses in power ● A power surge protector to protect against power surges ● Related topics:...

  • Page 21: Setting Up Your Drobo 5N2

    Once you have unpacked your Drobo 5N2 from its box and ensured you meet all system and hardware requirements, it is time to set up your Drobo device for use. This can be done in just a few easy steps!

  • Page 22: Overview Of First Time Setup

    Safety and Warranty Guide ● Steps for setting up your Drobo 5N2 are as follows: 1. When you first receive a new Drobo 5N2, you must use the Drobo Dashboard app to update it to the latest firmware release Important Note: If you are a first-time Drobo user, simply install the latest version of Drobo Dashboard.
  • Page 23 When your Drobo appears in Drobo Dashboard, you may select it and go into the Status page which will show that the Drobo is initializing. While initialization is taking place, all of the drive slot LEDs will be yellow, and the capacity LEDs will blink blue. When initialization is complete, Drobo will restart to finish the firmware upgrade process.

  • Page 24: Downloading And Installing Drobo Dashboard

    1.2.2 Downloading and Installing Drobo Dashboard The Drobo Dashboard application will help you to set up and manage your Drobo 5N2. After installation of the Dashboard, you can configure the settings to automatically install version updates, which is highly recommended.

  • Page 25: Installing Drobo Dashboard On Windows

    Start 5N2 page and download the Drobo Dashboard installation file for Windows. 2. After downloading, double-click the Drobo Dashboard Installer to launch it. 3. A pop up will appear asking you to choose the language for installation. Select the language of your choice and click OK.
  • Page 26 5. Click the Next button to proceed. 6. Follow the instructions of the Installation Wizard by clicking the Next button after each page. 7. Once you reach the installation page, click the Install button. 8. In some Windows operating systems, the Windows Access Control dialog box appears, asking if Drobo5N2 User Guide...
  • Page 27 10. The Drobo Dashboard application launches and you will be prompted to register your Drobo 5N2. You can either register the Drobo 5N2 or skip the step and register it later. Select an option based on you preference. The serial number is printed on the compliance label at the bottom of the device.
  • Page 28 11. Click the Next button to view the All Drobos page. After a few seconds, Drobo "discovers" all Drobo devices currently connected and displays them on this page. Drobo5N2 User Guide...
  • Page 29 12. If you have no Drobo device connected to the computer or powered on, a "No Drobos Detected" message displays until you do. 13. Your Drobo 5N2 will not work until you update the firmware. For information on updating the...

  • Page 30: Installing Drobo Dashboard On Mac

    2. After downloading, double-click the Drobo Dashboard Installer to launch it. 3. A pop up will appear asking whether to open the Installer. Click Open. 4. The Install Drobo Dashboard page will appear. Click Continue to proceed to the next screen. 5. The Firewall Warning page appears. Click Continue.
  • Page 31 6. Next, the Installation Wizard page appears. Click Continue to proceed. 7. The Software License Agreement page appears. From here, you can choose the language in which you want to proceed the installation process. Drobo5N2 User Guide...
  • Page 32 8. After choosing the desired language, Click the Continue button. 9. A dialog box will appear asking you to Agree or Disagree the terms of the license agreement. Click Agree to proceed. 10. You will reach the Installation Type section. Click the Install button to proceed. Drobo5N2 User Guide...
  • Page 33 11. You will be prompted to enter the administrator password. Enter the password and click Install Software. 12. Then, you will be prompted to restart your computer in order to complete the installation. Click Continue Installation to proceed. Drobo5N2 User Guide...
  • Page 34 13. When the installation completes, you will see the following screen to restart the computer to finish the installation. Click Restart. 14. Once the computer restarts, launch the Drobo Dashboard application. Drobo5N2 User Guide...
  • Page 35 15. The application will prompt you to register your Drobo 5N2. You can either register it or skip the step and register it later. Select an option based on you preference. Note: We highly recommend to register your product in order to obtain support.

  • Page 36: Connecting Cables And Powering On Your Drobo 5N2

    Drobo 5N2 to one of your computer’s Ethernet ports for the initial setup. To connect the Drobo: 1. Plug one end of the Ethernet cable into the back of your Drobo 5N2. As you follow the steps, refer to the image below.
  • Page 37 To power on your Drobo 5N2: 1. Once you attach one end of the power cord to your Drobo 5N2 and the other end of the cord to a power source. turn on the Drobo using the power switch located on the back of the device.
  • Page 38 Drobo Dashboard automatically assigns “Drobo” as the default name for your Drobo device, which you can rename later. A drive bay indicator light displays green for each hard drive on your Drobo device. For details, see Understanding the Indicator Lights.

  • Page 39: Inserting Drives

    1.2.4 Inserting Drives After installing an mSATA SSD, if needed, you are now ready to insert drives into your Drobo 5N2. For more information on drive requirements, see Selecting Drives. Also, see this link on the Drobo website: http://www.drobo.com/storage-products/choose-drive/. Warning: Any pre-existing data on the drives will be erased, as the drives will be formatted.
  • Page 40 6. Insert additional drives in the same manner, following steps 2 through 4. 7. When finished, replace the bezel right side up, so that when your Drobo device is turned on, you will be able to see the indicator lights.

  • Page 41: Setting Administrator Username And Password

    You also have the option to disable (or re-enable) Drobo Apps. For more information, see Using Drobo Apps. 6. Click the OK button. You are returned to the Status page and now logged in to this Drobo device. Drobo5N2 User Guide...
  • Page 42 Next in the Setup for Your Drobo 5N2 Where to Go Next Return to Setting Up Your Drobo 5N2 Drobo5N2 User Guide...

  • Page 43: Understanding The Indicator Lights

    1.2.6 Understanding the Indicator Lights Your Drobo 5N2 is equipped with various indicator lights which provide valuable information. Refer to the image below. Green: No action is required. All drives are healthy. Drive Lights Solid Yellow: Add a drive or replace the current drive with a larger drive soon.
  • Page 44 Drobo device. Do not remove or add drives during this process. Capacity Blue: Displays the percentage of your Drobo device that is full, in 10% Gauge increments. There are 10 capacity gauge lights. So, for example, if your Drobo device is 30% full, three blue lights display.

  • Page 45: Migrating A Disk Pack From Another Drobo Device

    If you are migrating the disk pack from a Drobo5N (16TB or 64TB volume) or DroboFS (16TB volume) to a Drobo 5N2, note that this is a one-way migration. After the migration, you will not be able to use the disk pack in the Drobo5N (16TB or 64TB volume) or DroboFS (16TB volume).
  • Page 46 3. Turn the Drobo 5N2 back on by pressing its Power Toggle button. The Drobo 5N2 may take a few minutes to boot up. When finished, all the data and shares will be available on the Drobo 5N2 as it was on the other Drobo device.

  • Page 47: Using Drobo 5N2 With Time Machine

    1.2.8 Using Drobo 5N2 with Time Machine Drobo 5N2 is having the ability to create a dedicated backup in Mac OS system with the help of Time Machine. The backup is compatible with encrypted backup options. This section will explain how to create a backup for your Drobo device.
  • Page 48 5. Click on the Share Settings button The Share Settings page will appear as shown in the figure. Drobo5N2 User Guide...
  • Page 49 6. Click on the Add button. The Add Share dialog box appears. Enter the name of your backup in the Share Name text box. Drobo5N2 User Guide...
  • Page 50 Note: The name must be 1 to 27 characters in length and should not contain reserved characters or spaces. 7. Select the Enable Time Machine Support on this share checkbox and enter the backup size (GB) and click OK. 8. The backup you just created gets listed in share settings page under the Select a Share section. Drobo5N2 User Guide...
  • Page 51 9. In the Change user access area, click on a user to which you would like to assign (or modify) access rights to the selected backup. For more information see Assigning Users Access Rights to a Share 10. Click OK after assigning the rights. The Shares page will appear. Mount the Backup by selecting the checkbox.
  • Page 52 11. To finish the process, open the settings of your backup software (Time Machine), and select the backup that you created as the destination and then click Use Disk . Drobo5N2 User Guide...
  • Page 53 Related topics: Renaming Backup Deleting Backup Drobo5N2 User Guide...

  • Page 54: Where To Go Next

    1.3 Where to Go Next After you have set up your Drobo 5N2, you are ready to store and back up data onto it. Next steps include the following. Click on a topic below to learn more. Using Best Practices for Data Protection Keeping Drobo Dashboard and Drobo 5N2’s Firmware Up to Date...

  • Page 55: Using Best Practices For Protecting Data

    1.3.1 Using Best Practices for Protecting Data While Drobo 5N2 protects your data from a single drive failure and concurrent 2 drive failures (when used in Dual Disk Redundancy setting) our data can still be lost. Drive head crash, damage to the whole 5N2 device and disk pack, files corrupted before being saved to the Drobo 5N2, unsafe shutdowns, and other traumatic events can result in data loss.

  • Page 56: Keeping Your Software Up To Date

    1.3.2 Keeping Your Software Up to Date To ensure optimal performance, we highly recommend that you set your Drobo 5N2 to automatically check for software updates (you may have already done this during the initial setup). This feature keeps both Drobo Dashboard and your product’s firmware current.

  • Page 57: Checking For Software Updates

    1.3.2.1 Checking for Software Updates The following steps ensure that Drobo Dashboard and your Drobo device’s firmware are up to date. 1. In Drobo Dashboard, select the appropriate Drobo 5N2 device on the All Drobos page. 2. Click the Tools option on the Navigation menu to open the Tools page.

  • Page 58: Using Online User Guide

    1.3.3 Using Online User Guide After you have set up your Drobo 5N2, you are ready to use it to store and back up data. To learn how to manage and use your Drobo 5N2 refer to the Online User Guide for your product available at Drobo 5N2 page.

  • Page 59: Using Context-Sensitive Help

    1.3.4 Using Context-Sensitive Help On the top right corner of the Drobo Dashboard, you will find the Help button (?). Click this button to view the context-sensitive help. The Help window opens in your Internet browser providing information particular to the page from which you clicked for help.

  • Page 60: Using Knowledge Base

    Online User Guide. To access our knowledge base follow the steps below. 1. In the Drobo Dashboard, click the Help and Support option on the Navigation menu. The Help and Support page opens.
  • Page 61 Related topics: Using the Online User Guide Using Context-Sensitive Help Getting Support Drobo5N2 User Guide...

  • Page 62: Registering Your Drobo 5N2

    1.3.6 Registering Your Drobo 5N2 If you did not register your Drobo device during setup, you can do so from within Drobo Dashboard. Note: You will need to be connected to the Internet to perform this action. To register your Drobo 5N2: 1.
  • Page 63 Forgot username or password link if needed. Continue with step 5. 5. Click the Next button. The connected Drobo devices, and their serial numbers will appear. 6. Select the Drobo device you would like to register. Enter its purchase date and select the region from where you purchased it.
  • Page 64 You can choose to purchase a DroboCare license by clicking on that link. 9. Repeat steps 5 and 6 to register additional Drobo devices. 10. When finished, click the Done button. You will return to the Help and Support page.

  • Page 65: Getting Technical Support

    You can also find support from the Drobo Dashboard. In Drobo Dashboard on the All Drobos page, select the Drobo device for which you need to get support, and then click the Help and Support option on the Navigation menu.
  • Page 66 Related topics: Using Online User Guide Using Context-Sensitive Help Using Knowledge Base Drobo5N2 User Guide...

  • Page 67: Using And Managing Your Drobo 5N2

    1.4 Using and Managing Your Drobo 5N2 Once you set up your Drobo device, the following topics will help you to use and manage the device. Using Drobo Dashboard Logging On to a Drobo 5N2 Logging Out of a Drobo 5N2...

  • Page 68: Using Drobo Dashboard

    1.4.1 Using Drobo Dashboard Drobo Dashboard is the software companion to your Drobo 5N2, enabling you to easily set up, manage and use your Drobo device. Related topics: Installing Drobo Dashboard Keeping Your Software Up to Date Touring Drobo Dashboard...

  • Page 69: Installing Drobo Dashboard

    1.4.1.1 Installing Drobo Dashboard Downloading and Installing Drobo Dashboard The Drobo Dashboard application will help you to set up and manage your Drobo 5N2. After installation of the Dashboard, you can configure the settings to automatically install version updates, which is highly recommended.
  • Page 70 Start 5N2 page and download the Drobo Dashboard installation file for Windows. 2. After downloading, double-click the Drobo Dashboard Installer to launch it. 3. A pop up will appear asking you to choose the language for installation. Select the language of your choice and click OK.
  • Page 71 5. Click the Next button to proceed. 6. Follow the instructions of the Installation Wizard by clicking the Next button after each page. 7. Once you reach the installation page, click the Install button. 8. In some Windows operating systems, the Windows Access Control dialog box appears, asking if Drobo5N2 User Guide...
  • Page 72 10. The Drobo Dashboard application launches and you will be prompted to register your Drobo 5N2. You can either register the Drobo 5N2 or skip the step and register it later. Select an option based on you preference. The serial number is printed on the compliance label at the bottom of the device.
  • Page 73 11. Click the Next button to view the All Drobos page. After a few seconds, Drobo "discovers" all Drobo devices currently connected and displays them on this page. Drobo5N2 User Guide...
  • Page 74 12. If you have no Drobo device connected to the computer or powered on, a "No Drobos Detected" message displays until you do. 13. Your Drobo 5N2 will not work until you update the firmware. For information on updating the...
  • Page 75 2. After downloading, double-click the Drobo Dashboard Installer to launch it. 3. A pop up will appear asking whether to open the Installer. Click Open. 4. The Install Drobo Dashboard page will appear. Click Continue to proceed to the next screen. 5. The Firewall Warning page appears. Click Continue.
  • Page 76 6. Next, the Installation Wizard page appears. Click Continue to proceed. 7. The Software License Agreement page appears. From here, you can choose the language in which you want to proceed the installation process. Drobo5N2 User Guide...
  • Page 77 8. After choosing the desired language, Click the Continue button. 9. A dialog box will appear asking you to Agree or Disagree the terms of the license agreement. Click Agree to proceed. 10. You will reach the Installation Type section. Click the Install button to proceed. Drobo5N2 User Guide...
  • Page 78 11. You will be prompted to enter the administrator password. Enter the password and click Install Software. 12. Then, you will be prompted to restart your computer in order to complete the installation. Click Continue Installation to proceed. Drobo5N2 User Guide...
  • Page 79 13. When the installation completes, you will see the following screen to restart the computer to finish the installation. Click Restart. 14. Once the computer restarts, launch the Drobo Dashboard application. Drobo5N2 User Guide...
  • Page 80 15. The application will prompt you to register your Drobo 5N2. You can either register it or skip the step and register it later. Select an option based on you preference. Note: We highly recommend to register your product in order to obtain support.

  • Page 81: Keeping Your Software Up To Date

    1.4.1.2 Keeping Your Software Up to Date To ensure optimal performance, we highly recommend that you set your Drobo 5N2 to automatically check for software updates (you may have already done this during the initial setup). This feature keeps both Drobo Dashboard and your product’s firmware current.
  • Page 82 1.4.1.2.1 Checking for Software Updates The following steps ensure that Drobo Dashboard and your Drobo device’s firmware are up to date. 1. In Drobo Dashboard, select the appropriate Drobo 5N2 device on the All Drobos page. 2. Click the Tools option on the Navigation menu to open the Tools page.
  • Page 83 Drobo product (a zip file for the PC or a dmg file for the Mac), saving it to a folder that is not located on your Drobo device. If there is only one firmware file (a zip file), this file functions for both the Mac and Windows-based computers.

  • Page 84: Touring Drobo Dashboard

    1.4.1.3 Touring Drobo Dashboard In this topic, the two main areas of Drobo Dashboard are defined for the Drobo 5N2: the All Drobos page and the Navigation menu. All Drobos Page When you first open Drobo Dashboard, the All Drobos page opens, displaying all Drobo devices connected to your computer and/or network.
  • Page 85 Drobo devices which are directly attached listed first. To select a Drobo device, just click on it once on the All Drobos page. All subsequent commands in Drobo Dashboard (found on the Navigation menu on the left), will apply to the selected device.
  • Page 86 Menu options include the following: All Drobos (#), where # is the number of Drobo devices you have connected – Opens the All ● Drobos page. Status – Opens the Status page, where you can view a variety of status information for the ●...
  • Page 87 Drobo devices (if applicable) by clicking the up or down arrow key that displays to the left of the Drobo device name, which is in the upper-left corner of the page. For example, see the arrows in the following image:...

  • Page 88: Logging On To A Drobo 5N2

    1.4.2 Logging On to a Drobo 5N2 To log in to you Drobo 5N2: 1. In Drobo Dashboard on the All Drobos page, double-click on the Drobo device to which you would like to log on. 2. The Status page for that Drobo device opens.

  • Page 89: Logging Out Of A Drobo 5N2

    The Status page for that Drobo device opens. 2. Click the Logout link. 3. You are logged out of the Drobo device, and the Logout link changes to a Login link. Note: When you log out of a Drobo 5N2, any shares you have mounted will be un-mounted automatically.

  • Page 90: Modifying The Administrator Username And Password

    1.4.4 Modifying the Administrator Username and Password If you did not set the administrator username and password for your Drobo 5N2 during the setup process and would like to do so now, see Setting the Administrator Username and Password instead.
  • Page 91 6. Click the OK button. A message box confirms that your settings have been saved successfully. 7. Click the Yes button to close the message box and return to the Status page for your Drobo device. 8. The new username is displayed in the status page. The next time you need to log in to this device, you will need to use the new username and password.

  • Page 92: Renaming Your Drobo 5N2

    1.4.5 Renaming Your Drobo 5N2 In order to rename your Drobo 5N2, you need to modify network settings. To do so, follow these steps: Note: You need to be logged in as the administrator to perform this action. 1. In Drobo Dashboard on the All Drobos page, select the appropriate Drobo device.

  • Page 93: Safely Shutting Down Your Drobo 5N2

    1.4.6 Safely Shutting Down Your Drobo 5N2 If you plan to shut down your Drobo 5N2 for any reason, it is very important that you always do so safely. Improper Drobo device shutdowns may cause file corruption and/or data loss.

  • Page 94: Safely Shutting Down Your Drobo 5N2 Using Drobo Dashboard

    You need to be logged in to perform this action. To safely shut down you Drobo 5N2: 1. Check that the activity light on your Drobo device is off, indicating that no data is actively being transferred to or from your Drobo device. Refer to the image below.
  • Page 95 5. A message box opens, asking you to confirm the shutdown. Click the Yes button. 6. It can take up to two minutes for your Drobo device to power down. Afterwards, the power light turns off, indicating your Drobo device has shut down.

  • Page 96: Restarting Your Drobo 5N2

    You need to be logged in to perform this action. 1. In Drobo Dashboard on the All Drobos page, select the Drobo device which you would like to restart, and then click the Tools option from the Navigation menu. The Tools page for that Drobo device opens.
  • Page 97 4. Your Drobo device powers down and then restarts. This may take a few minutes. Drobo5N2 User Guide...

  • Page 98: Resetting Your Drobo 5N2

    To reset your Drobo 5N2: 1. In Drobo Dashboard on the All Drobos page, select the Drobo device which you would like to reset, and then click the Tools option from the Navigation menu. The Tools page for that Drobo device opens.
  • Page 99 3. If you are sure you would like to proceed, in the text box, type ERASE and click the Confirm button. 4. Your Drobo device gets reset to its factory settings, which can take a few minutes. Once complete, this Drobo device no longer displays in Drobo Dashboard.

  • Page 100: Blinking Lights To Test Connectivity

    1.4.9 Blinking Lights to Test Connectivity A simple test to verify that your Drobo 5N2 is connected, directly or indirectly, to your host computer, is to use Drobo Dashboard to blink the lights on your Drobo device. Note: For some Drobo devices, you may need to be logged in to perform this action.

  • Page 101: Enabling Or Disabling The System Tray

    Hide or show alerts for your Drobo device ● You can choose to disable the Drobo shortcut in the system tray and later enable it at any time. 1. In Drobo Dashboard, click the Dashboard Preferences option on the Navigation menu. The Dashboard Preferences page opens.

  • Page 102: Modifying Device Settings For Your Drobo 5N2

    1.5 Modifying Device Settings for Your Drobo 5N2 You can modify various settings for your Drobo device using the Drobo Dashboard. See the following topics to learn more: Managing Auto-Discovery of Drobo 5N2 Enabling or Disabling Dual Disk Redundancy Modifying the Disk Drive Spin Down Time...

  • Page 103: Managing Auto-Discovery Of Drobo 5N2

    1.5.1 Managing Auto-Discovery of Drobo 5N2 Drobo Dashboard enables you to automatically detect the Drobo devices available to the host computer. By default the auto-discovery feature is enabled. You can also add network-connected Drobo devices to Drobo Dashboard by their IP addresses, and manage them.

  • Page 104: Adding A Drobo 5N2 By Its Ip Address

    2. In the Drobo Discovery area, click the Drobo Discovery Settings link. The Drobo Discovery page opens. 3. In the Manual Drobo Discovery area, click the Add Drobo by IP button to add a Drobo device by its IP address. The Manual Drobo Discovery window opens.
  • Page 105 4. Enter the IP address for the Drobo device. 5. Click the OK button. Drobo Dashboard adds the IP address. 6. Restart Drobo Dashboard to see the added Drobo device on the All Drobos page. Notes: If you add the same IP address twice, an error message displays.

  • Page 106: Enabling Or Disabling A Drobo Device By Its Ip Address

    1.5.1.2 Enabling or Disabling a Drobo Device by Its IP Address After you have added Drobo 5N2 by its IP address to Drobo Dashboard, you can manage the device by enabling or disabling it. 1. In Drobo Dashboard, click Dashboard Preferences on the Navigation menu to open the Dashboard Preferences page.

  • Page 107: Enabling Or Disabling Auto-Discovery Of Drobo 5N2

    The Drobo Discovery page opens. 3. In the Network Drobos (NAS or SAN) area of the Drobo Discovery page, select or de-select the Enable Auto Discovery check box to enable or disable the auto-discovery of all the Drobos in the local subnet.

  • Page 108: Removing A Drobo 5N2 By Its Ip Address From The Discovery List

    1.5.1.4 Removing a Drobo 5N2 by Its IP Address from the Discovery List In Drobo Dashboard, you can remove a Drobo device by its IP address from the Discovery List. 1. In Drobo Dashboard, click Dashboard Preferences on the Navigation menu to open the Dashboard Preferences page.

  • Page 109: Enabling Or Disabling Dual Disk Redundancy

    Enabling dual disk redundancy will not erase your data. To enable or disable dual disk redundancy: 1. In Drobo Dashboard on the All Drobos page, select the Drobo device for which you would like to enable or disable Dual Disk Redundancy.
  • Page 110 4. A message box automatically opens, asking you to confirm the change and letting you know that the protected capacity on your Drobo device will decrease (if enabling Dual Disk Redundancy) or increase (if disabling). 5. Click the Yes button in the dialog box to continue.

  • Page 111: Modifying The Disk Drive Spin Down Time

    When the disk drives spin down, it helps to save electricity and can prolong the life of the drives. However, it will take your Drobo device a few moments to spin the drives back up again when accessed. The default setting for this feature is 15 minutes on the Drobo 5N2.
  • Page 112 Related topics: Enabling or Disabling Dual Disk Redundancy Dimming the Lights on Your Drobo Device Drobo5N2 User Guide...

  • Page 113: Dimming The Lights On Your Drobo 5N2

    1.5.4 Dimming the Lights on Your Drobo 5N2 On the Drobo 5N2, you have the option to dim the lights on your device. Note: You need to be logged in as the administrator to change these settings. To dim the lights on you Drobo 5N2: 1.

  • Page 114: Setting Your Drobo 5N2 To Independent Network Mode Or Network Interface Bonding Mode

    1.5.5 Setting Your Drobo 5N2 to Independent Network Mode or Network Interface Bonding Mode Your Drobo 5N2 device connects to a network using one or both of the two Ethernet ports. After initial setup, you can configure your Drobo 5N2 in either Independent Network mode or Network Interface Bonding (Port Bonding) mode.

  • Page 115: Configuring Network Settings (And Ip Addresses) For Your Drobo 5N2

    You need to be logged in as the administrator to change these settings. To configure the network settings and IP address for your Drobo 5N2: 1. In Drobo Dashboard on the All Drobos page, select the Drobo 5N2 for which you would like to modify network settings.
  • Page 116 Ensure that you have both the Ethernet ports connected. 6. Click the OK button. A dialog box opens, asking you to restart your Drobo to apply the changes. 7. Click the Yes button. Your Drobo device restarts with your new settings.

  • Page 117: Modifying The Mtu Settings For Jumbo Frames

    You need to be logged in as the administrator to change these settings. To modify the MTU settings for jumbo frames: 1. In Drobo Dashboard on the All Drobos page, select the Drobo device for which you would like to modify MTU settings.
  • Page 118 4. Click the OK button. A dialog box opens, asking you to restart your Drobo to apply the changes. 5. Click the Yes button. Your Drobo device restarts with your new settings. This may take a few minutes. Related topic:...

  • Page 119: Creating And Using Shares

    1.6 Creating and Using Shares On a Drobo 5N2, you can create shares. A share is a designated area of storage space on your Drobo 5N2 that can be accessed by selected users on the network. You can, for example, create a “Videos”...
  • Page 120 password assigned by the administrator when he/she set up the user. Related topics: See the following topics to know more about creating and using shares: Creating Shares Creating Users Assigning Users Access Rights to a Share Mounting Shares Accessing Shares as the User Deleting Users Renaming or Modifying Users Renaming Shares...

  • Page 121: Creating Shares

    Drobo device. To create a share: 1. In Drobo Dashboard, on the All Drobos page, select the Drobo 5N2 on which you would like to create shares. 2. Click the Shares option on the Navigation menu. The Shares page opens.
  • Page 122 6. In the Share Name text box, enter a name for the share you would like to create on your Drobo 5N2. 7. If you would like to dedicate this share to Time Machine backups, then select the Enable Time Machine support on this share check box and enter a value, in gigabytes, for the maximum size of the backup.
  • Page 123 9. Repeat steps 5 through 8 to create additional shares. 10. Do one of the following: You can now create users to assign to your share(s), or assign users that have ● already been created with access rights to your share(s). Otherwise, if finished, click the OK button on the Share Settings page to save your ●...

  • Page 124: Creating Users

    All Users – all users you have created. Users must use their passwords to access shares to which ● they have been given rights. Guests – any user who signs in to the Drobo 5N2 over the network as a guest. Guests only have ● access to the Public folder.
  • Page 125 Note: You need to be logged in as the administrator to create users. There is only one administrative user per Drobo device. 7. In the Password text box, enter a password for this user. 8. In the Confirm Password text box, re-type the password for the user.
  • Page 126 Related topics: Assigning Users Access Rights to a Share Deleting Users Creating and Using Shares Drobo5N2 User Guide...

  • Page 127: Assigning Users Access Rights To A Share

    1.6.3 Assigning Users Access Rights to a Share Once you have created shares on your Drobo 5N2 and created users, you can give (or modify) users access rights to one or more shares. Access rights include: no access, Read-Only, and Read-Write. You can assign (or modify) access rights...

  • Page 128: Assign Users Access Rights Via Shares View

    Everyone – Includes all users connected to the Drobo 5N2 over the network, and ● can be given access to shares without password protection. Guests – Any user who signs in to the Drobo 5N2 over the network as a guest. ● Guests only have access to the Public folder.

  • Page 129: Assign Users Access Rights Via Users View

    Everyone – includes all users connected to the Drobo 5N2 over the network, and ● can be given access to shares without password protection. Guests – any user who signs in to the Drobo 5N2 over the network as a guest. ● Guests only have access to the Public folder.

  • Page 130: Mounting Shares

    1. To mount shares: 2. In Drobo Dashboard, select the appropriate Drobo 5N2 on the All Drobos page. 3. Click the Shares option on the Navigation menu. The Shares page appears, displaying all the shares created on the selected Drobo 5N2.
  • Page 131 6. For the Mac, the share is mounted to the desktop. 7. Repeat step 3 for all shares you would like to mount. Notes: For Windows, if you run out of drive letters, you cannot mount anymore shares. To unmount a share, de-select the check box in the Mount column next to the appropriate share.

  • Page 132: Accessing Shares As The User

    The user has immediate access to shares that have been given access to the “Everyone" user. No password is required. 3. For shares assigned to this user in particular, log in to the Drobo 5N2 using the username and password assigned by the administrator when he/she set the user up.

  • Page 133: Renaming Or Modifying Users

    Drobo device. To rename or modify a user: 1. In Drobo Dashboard, on the All Drobos page, select the appropriate Drobo 5N2. 2. Click the Shares option on the Navigation menu. The Share page opens. 3. Click the Share Settings bottom. The Share Settings page opens.
  • Page 134 6. In the Username text box, modify the user’s name as desired. Drobo5N2 User Guide...
  • Page 135 Note: The user uses this username when logging into the Drobo 5N2 7. In the Password text box, modify the user’s password, if desired. Note: The user uses this password when logging into the Drobo 5N2. 8. In the Confirm Password text box, re-type the password you modified, if needed.

  • Page 136: Deleting Users

    Drobo device. To delete a user: 1. In Drobo Dashboard, on the All Drobos page, select the appropriate Drobo 5N2. 2. Click the Shares option on the Navigation menu. The Share page opens. 3. Click the Share Settings button. The Share Settings page opens.

  • Page 137: Renaming Shares

    Drobo device. To rename share: 1. In Drobo Dashboard, on the All Drobos page, select the appropriate Drobo 5N2. 2. Click the Shares option on the Navigation menu. The Share page opens. 3. Click the Share Settings button The Share Settings page opens.
  • Page 138 6. In the Share Name text box, edit the text for the share name, as desired, and click the OK button. You are returned to the Share Settings page with the share renamed. Drobo5N2 User Guide...
  • Page 139 7. Click the OK button on the Share Settings page to save your changes. Your settings are saved, and the Shares page opens. Drobo5N2 User Guide...

  • Page 140: Deleting Shares

    To delete a share: 1. In Drobo Dashboard, on the All Drobos page, select the appropriate Drobo 5N2. 2. Click the Shares option on the Navigation menu. The Share page opens. 3. Click the Share Settings button. The Share Settings page opens.

  • Page 141: Managing Capacity (Drive Space)

    You may need to calculate how much capacity you need for your Drobo device in order to ensure your data is protected. You may also be ready to add or remove capacity, or install or remove an mSATA SSD.

  • Page 142: Calculating Capacity To Use

    The best way to determine how much usable, protected storage space you will have available for your data, based on the number and capacity of the drives you use in your Drobo device, is to use our Capacity Calculator at www.drobo.com/calculator.

  • Page 143: Adding Capacity (Or Drives)

    1.7.2 Adding Capacity (or Drives) When you find your Drobo 5N2 is running low on space, you can easily add capacity by either replacing a smaller capacity drive with a larger one, or by inserting a new drive in an empty drive bay of your Drobo device.
  • Page 144 9. Add or replace additional drives in the same manner, following steps 3 through 8. 10. When finished, replace the bezel right side up, so that you will be able to see the indicator lights whenever your Drobo device is turned on. Related topics:...

  • Page 145: Removing Capacity (Or Drives)

    Drobo device is working to protect your data. Wait until the blinking stops. Warning: Removing a drive during this process may result in loss of data. 2. If you are removing all drives from your Drobo device, first safely shut it down and unplug it from the power source. Warning: Not shutting down safely may result in loss of data.
  • Page 146 The drive ejects from the drive bay. Carefully remove it. 5. Repeat step 4 to remove additional drives. 6. Replace the bezel when finished. Related topics: Managing Capacity Adding Capacity Safely Shutting Down Your Drobo 5N2 Understanding the Indicator Lights Drobo5N2 User Guide...

  • Page 147: Checking Storage Usage And Device Status Information

    1.8 Checking Storage Usage and Device Status Information You can check how your storage is being used, the status of your Drobo 5N2 when in particular states, and other important information. Your Drobo device’s indicator lights also provide important key information.

  • Page 148: Checking Storage Usage

    1.8.1 Checking Storage Usage There are different ways to view how your Drobo 5N2’s storage capacity is being used. Viewing the Capacity Chart The capacity chart gives you a quick glance of how much total space is being used, how much space is allocated for data storage, and finally, how much free space is available for additional data.

  • Page 149: Viewing The Capacity Chart

    Drobo 5N. To view the capacity chart, do the following. 1. In Drobo Dashboard on the All Drobos page, select the Drobo device whose capacity chart you would like to view, and click the Capacity option on the Navigation menu.
  • Page 150 To view this information for other connected Drobo devices (if applicable), you can click the up or down arrow key that displays to the left of the Drobo device name, which is in the upper-left corner of the page. See the arrows in the image below.

  • Page 151: Viewing Storage Usage

    1.8.1.2 Viewing Storage Usage The Storage Usage page displays a capacity breakdown bar, which provides more detailed information about how your drive space is being used on your Drobo 5N2. To view storage usage, do the following. 1. In Drobo Dashboard on the All Drobos page, select the Drobo device whose storage usage you would like to view, and click the Capacity option on the Navigation menu.
  • Page 152 To view this information for other connected Drobo devices (if applicable), you can click the up or down arrow key that displays to the left of the Drobo device name, which is in the upper-left corner of the page. See the arrows in the image below.

  • Page 153: Checking The Status Of Your Drobo 5N2

    2. Click the Status option on the Navigation menu. The Status page opens. From this screen, you can view the status of different aspects of the Drobo 5N2, such as system information, drive information and network information by selecting one of the options in the drop- down list.
  • Page 154 To view this information for other connected Drobo devices (if applicable), you can click the up or down arrow key that displays to the left of the Drobo device name, which is in the upper-left corner of the page. See the arrows in the image below.

  • Page 155: Checking Your Drobo 5N2'S Serial Number

    1.8.3 Checking Your Drobo 5N2's Serial Number You can check for your Drobo 5N2's serial number on the Status page in Drobo Dashboard. 1. In Drobo Dashboard on the All Drobos page, select the appropriate Drobo device. 2. Click the Status option on the Navigation menu.

  • Page 156: Checking Your Drobo 5N2'S Firmware Version

    1.8.4 Checking Your Drobo 5N2's Firmware Version You can check for your Drobo device’s firmware version on the Status page in Drobo Dashboard. 1. In Drobo Dashboard on the All Drobos page, select the appropriate Drobo device. 2. Click the Status option on the Navigation menu.

  • Page 157: Checking Your Current Version Of Drobo Dashboard

    1.8.5 Checking Your Current Version of Drobo Dashboard This section covers the following topics: Checking Current Version on Windows Checking Current Version on Mac Drobo5N2 User Guide...

  • Page 158: Checking Current Version On Windows

    1. Locate the Drobo icon in your system tray. Note: To locate the Drobo icon, you may need to enable your system tray. 2. Right-click on the icon and a shortcut menu will appear. 3. Select About Drobo Dashboard from the shortcut menu.

  • Page 159: Checking Current Version On Mac

    1. Locate the Drobo icon in your system tray. Note: To locate the Drobo icon, you may need to enable your system tray. 2. Click on the icon and a shortcut menu will appear. 3. Select About Drobo Dashboard from the shortcut menu.

  • Page 160: Checking System Information

    The System Information view of the Status page in Drobo Dashboard provides information such as the serial number, firmware version and health of the Drobo 5N2. If you use SSDs, their positions are identified in the image of the Drobo 5N2.
  • Page 161 Firmware - The firmware version running on the selected Drobo 5N2. ● Hot Data Cache - If the value for this is "on," it indicates that you have all HDDs in the standard ● drive bays with an mSATA SSD present. The mSATA SSD is used as a cache for "hot" data that is frequently read.

  • Page 162: Checking Drive Information

    1.8.7 Checking Drive Information 1. In Drobo Dashboard on the All Drobos page, select the appropriate Drobo 5N2. 2. Click the Status option on the Navigation menu. The Status page opens. 3. Select the Drive Information option from the Status Information drop-down list.
  • Page 163 Health - The health status of the drive, based on the errors identified by Drobo while using the ● drive. Values include: Failed (blinking red) - Indicates that the drive has failed and needs immediate replacement. ● Warning (orange) - Indicates that the drive is almost full and you need to add capacity soon.

  • Page 164: Checking Network Information

    1.8.8 Checking Network Information 1. In Drobo Dashboard on the All Drobos page, select the appropriate Drobo 5N2. 2. Click the Status option on the Navigation menu. The Status page opens. Select the Network Information option from the Status Information drop-down list.
  • Page 165 DNS Server 1 - The address for the DNS Server 1 ● DNS Server 2 - The address for the DNS Server 2 ● Related topic: Checking Storage Usage and Device Status Information Drobo5N2 User Guide...

  • Page 166: Getting Diagnostics On Your Drobo 5N2

    1. In Drobo Dashboard, click the Help and Support option on the Navigation menu. The Help and Support page opens. 2. Near the bottom of the screen, select the appropriate Drobo device from the drop-down list, and then click the Get Diags button.
  • Page 167 The Upload Diags Successful dialog box opens, indicating that the diagnostics file has successfully uploaded to your desktop. If you cannot generate a diagnostics file because your Drobo device does not mount, see: What should I do if my Drobo storage device will not mount?

  • Page 168: Understanding The Indicator Lights

    1.8.10 Understanding the Indicator Lights Your Drobo 5N2 is equipped with various indicator lights which provide valuable information. Refer to the image below. Drive Green: No action is required. All drives are healthy. Lights Solid Yellow: Add a drive or replace the current drive with a larger drive soon.
  • Page 169 Drobo device. Do not remove or add drives during this process. Capacity Blue: Displays the percentage of your Drobo device that is full, in 10% Gauge increments. There are 10 capacity gauge lights. So, for example, if your Drobo device is 30% full, three blue lights display.

  • Page 170: Using Additional Software And Functionality

    1.9 Using Additional Software and Functionality Drobo Dashboard provides additional functionality, for added value. Related topics: Using On-Screen and Email Alerts Using DroboDR to Replicate Data Using DroboApps Drobo5N2 User Guide...

  • Page 171: Using On-Screen And E-Mail Alerts

    Drobo devices. This helps you anticipate potential issues or critical situations that could arise with one or more of your Drobo devices, such as the need to increase capacity. You can also set on-screen alerts.

  • Page 172: Setting Up Or Modifying Email Alerts

    1.9.1.1 Setting Up or Modifying Email Alerts Enabling e-mail alerts in Drobo Dashboard keeps you informed of the status of all your Drobo devices, as well as critical issues such as drive failures, low capacity etc. Once you have set up e- mail alerts, you can also modify these settings.
  • Page 173 Validate. A message appears informing that you will receive a test email shortly. Click OK. You will receive an email from Drobo in your mailbox which contains the Validation code. Enter the code in the text area and click Validate.
  • Page 174 Note: Once a key is generated, you can reuse it the next time. It is not possible to configure the Drobo Email Relay Server using the same email-id if the validation code has already been sent to the email-id recently.
  • Page 175 2. In the To E-mail Address text box, enter e-mail addresses, separated by commas, to which you want the alerts sent. 3. In the From E-mail Address text box, enter an e-mail address from which the alerts are sent. 4. In the Mail Server text box, enter the server from which to send the alerts. This can be specified as a server name (e.g., smtp.company.com) or a server’s IP address (e.g., 127.0.0.1).
  • Page 176 When a situation is important – Alerts will be e-mailed only to warn of an important change to one or more of your Drobo devices that could lead to a critical situation in the near future. These are Drobo Warnings and can include, for example, when you convert to Dual Disk Redundancy on your Drobo device.
  • Page 177 Note: Once a mail server is configured, it is possible to switch between either of the Mail Server configurations, but it is not possible to de-configure it. However, you can uncheck the Send email alerts checkbox in the Dashboard Preferences page to stop receiving any e-mail alerts. Related topic: Modifying When to Send Email Alerts Drobo5N2 User Guide...

  • Page 178: Modifying When To Send Email Alerts

    When a situation is important – Alerts will be emailed only to warn of an important change to ● one or more of your Drobo devices that could lead to a critical situation in the near future. These are Drobo Warnings and can include, for example, when you convert to Dual Disk Redundancy on your Drobo device.
  • Page 179 On critical situations only – Alerts will be emailed only to warn of a critical status with one or ● more of your Drobo devices that could lead to potential data loss. These are Critical Drobo Alerts, which can include when your Drobo device cannot currently protect your data against drive failure, when your Drobo device doesn’t recognize one or more of the drives installed, when your Drobo...

  • Page 180: Disabling Email Alerts

    1. From the Drobo Dashboard, click the Dashboard Preferences option on the Navigation menu. The Dashboard Preferences page opens. 2. In the Drobo Dashboard Email Alerts area, ensure the Send email alerts check box is cleared. Related topic: Modifying When to Send Email Alerts...

  • Page 181: Modifying When To Send On-Screen Alerts

    When a situation is important – Alerts will display on your screen only to warn of an important ● change to one or more of your Drobo devices that could lead to a critical situation in the near future. These are Drobo Warnings and can include, for example, when you convert to Dual Disk Redundancy on your Drobo device.
  • Page 182 On critical situations only – Alerts will display on your screen only to warn of a critical status ● with one or more of your Drobo devices that could lead to potential data loss. These are Critical Drobo Alerts, which can include when your Drobo device cannot currently protect your data against drive failure, when your Drobo device doesn’t recognize one or more of the drives installed, when...

  • Page 183: Disabling On-Screen Alerts

    You can disable on-screen alerts at any time. To do so, follow these steps: 1. From the Drobo Dashboard, click the Dashboard Preferences option on the Navigation menu. The Dashboard Preferences page opens. 2. In the Drobo Dashboard Onscreen Alerts area, ensure the Show visual alerts check box is cleared. Related topic:...

  • Page 184: Setting Or Modifying Email Alerts For A Selected Drobo 5N2 Only

    You can have email alerts sent to one or more email addresses with relevant information about a selected Drobo 5N2. This helps you anticipate potential issues or critical situations that may arise with your Drobo device, such as the need to increase capacity.
  • Page 185 When a situation is important – Only alerts that warn of an important change to one or more ● of your Drobo devices that could lead to a critical situation in the near future will be emailed. These are Drobo Warnings, which can include when you convert to Dual Disk Redundancy on your Drobo device, for example.

  • Page 186: Using Drobodr To Replicate Data

    DroboDR is the built-in data replication feature that allows you to easily copy your data from one Drobo NAS device to another Drobo NAS device on the network. This is a data replication tool that creates a complete image of your source files on the destination. After the initial data copy, DroboDR simply updates the destination with only the changes from the source for fast, efficient data replication.

  • Page 187: Checking System Requirements For Drobodr

    The one to be used as the destination, or target, for data replication must have at least as much drive space available as the one to be used as the source. ● The latest Drobo Dashboard application and firmware for the Drobo Device. You can download the latest application and firmware from www.drobo.com/docs/...

  • Page 188: Setting Up Your Drobo Device To Use Drobodr

    1. Ensure you have two Drobo devices on the network and that the two can “see” each other, either by IP address or host name. (Host name refers to the name that’s been assigned to the Drobo device itself.) This means that the source and target must be on the same subnet and the subnet mask for...

  • Page 189: Setting Or Modifying A Drobodr Schedule

    1.9.2.3 Setting or Modifying a DroboDR Schedule The following steps assume you have already set up two Drobo devices on your network for data replication. See Setting Up Your Drobo Device to Use DroboDR for details. All synchronizations are set and managed from the source Drobo device only. After the initial synchronization, which may take the longest, DroboDR simply updates the destination with only the changes from the source for rapid, efficient data replication.
  • Page 190 Related topics: Stopping a DroboDR in Progress Starting a DroboDR Manually Using DroboDR to Replicate Data Drobo5N2 User Guide...

  • Page 191: Starting A Drobodr Manually

    You need to be logged in as the administrator on the appropriate Drobo device to perform this action. 1. In Drobo Dashboard, on the All Drobos page, select the Drobo NAS device that is designated as the source. 2. Click the DroboDR option on the Navigation menu. The DroboDR page opens.
  • Page 192 If the power to the source is interrupted during a manual synchronization, data replication will stop and you will need to repeat these steps to synchronize again. Related topics: Stopping a DroboDR in Progress Setting or Modifying a DroboDR Schedule Using DroboDR to Replicate Data Drobo5N2 User Guide...

  • Page 193: Stopping A Drobodr In Progress

    1.9.2.5 Stopping a DroboDR in Progress The procedure for stopping a DroboDR is as follows: 1. In Drobo Dashboard, on the All Drobos page, select the Drobo device that is designated as the source. 2. Click the DroboDR option on the Navigation menu. The DroboDR page opens.

  • Page 194: Viewing The Summary Log Of Synchronizations

    You need to be logged in as the administrator on the appropriate Drobo device to perform this action. 1. In Drobo Dashboard, on the All Drobos page, select the Drobo device that is designated as the source. 2. Click the DroboDR option on the Navigation menu. The DroboDR page opens.
  • Page 195 Related topics: Saving a Detailed Log of Synchronizations to View Using DroboDR to Replicate Data Drobo5N2 User Guide...

  • Page 196: Saving A Detailed Log Of Synchronizations To View

    You need to be logged in as the administrator on the appropriate Drobo device to perform this action. 1. In Drobo Dashboard, on the All Drobos page, select the Drobo device that is designated as the source. 2. If needed, log into this device with your administrator username and password.

  • Page 197: Disabling Drobodr At The Source

    You need to be logged in as the administrator on the appropriate Drobo device to perform this action. 1. In Drobo Dashboard, on the All Drobos page, select the Drobo device that is designated as the source. 2. Click the DroboDR option on the Navigation menu. The DroboDR page opens.
  • Page 198 Related topics: Disabling DroboDR at the Target Using DroboDR to Replicate Data Drobo5N2 User Guide...

  • Page 199: Disabling Drobodr At The Target

    You need to be logged in as the administrator on the appropriate Drobo device to perform this action. 1. In Drobo Dashboard, on the All Drobos page, select the Drobo device that is designated as the target. 2. Click the DroboDR option on the Navigation menu. The DroboDR page opens.
  • Page 200 DroboDR is disabled. 5. To continue, click the Yes button. All the controls in the dialog box become disabled (grayed out). Files on this Drobo device are no longer read-only; they are accessible after you have logged in using an administrator username and password.

  • Page 201: Configuring The Destination Drobo Device

    Configuring a Drobo device as the destination, or target, for data replication enables it to receive data from a source Drobo device. There should be no data on the target device, as it will only be used to receive data from the source. Any pre-existing data on the target device will be deleted.
  • Page 202 Drobo device. Note: When a Drobo device is configured as the destination, or target, you are not able to set up or access shares on that system, as share settings will be disabled. After you synchronize data from a source Drobo device, the destination system will display the shares that exist on the source, but only as read-only.

  • Page 203: Configuring The Source Drobo Device

    You need to be logged in as the administrator on the appropriate Drobo device to perform this action. 1. In Drobo Dashboard, on the All Drobos page, select the Drobo device that you would like to designate as the source.
  • Page 204 6. In the IP Address text box, enter the IP address of the target Drobo device. Tip: To find the IP address for the target, you need to navigate to that Drobo device on the All Devices page and select it, log in with your administrator username and password for that device, and then click the Settings option on the Navigation menu, and click Network.

  • Page 205: Using Droboapps

    1.9.3 Using DroboApps Drobo Apps are third-party, community-created, community-supported applications for Drobo NAS (Drobo 5N, 5N2, and B810n) devices. They enable you to use your Drobo device for such applications as media streaming, remote access, online backup and Active Directory (AD) management.

  • Page 206: Enabling Or Disabling Drobo Apps

    1.9.3.1 Enabling or Disabling Drobo Apps Drobo Apps are enabled by default on your Drobo device, giving you direct access to all available Drobo Apps on the Drobo Apps page in Drobo Dashboard. However, you may wish to disable Drobo Apps, so that you no longer have access to them, or re-enable them at a later time.

  • Page 207: Managing Drobo Apps

    You need to be logged in as the administrator to perform this action. Drobo Apps are enabled by default on your Drobo device. If they have been disabled, you must first enable Drobo Apps before you can have access to them in Drobo Dashboard.
  • Page 208 Config button. This opens a window, ● To modify the application's settings, select the enabling you to modify the application settings. Once you close the window, you are returned to the Drobo Apps page. Drobo5N2 User Guide...
  • Page 209 Options display only if they are available at the time. For example, if an application has not yet been installed, it will not display an Uninstall button. Also, not all options are available for unsupported Drobo Apps. Related topic: Enabling or Disabling Drobo Apps Using Drobo Apps Drobo5N2 User Guide...

  • Page 210: Inserting An Msata Ssd

    Drobo device. To insert an mSATA SSD into your Drobo 5N2: 1. Gently turn the Drobo 5N2 on to its side to access the bottom of the Drobo 5N2, and open the Drobo Accelerator Bay door.
  • Page 211 4. When finished, close the Drobo Accelerator Bay door and return the Drobo 5N2 to its normal position. Related topic: Setting Up Your Drobo 5N2 Drobo5N2 User Guide...

  • Page 212: Removing An Msata Ssd

    Drobo device. 1. Safely shut down your Drobo 5N2. 2. Gently turn the Drobo 5N2 on to its side to access the bottom of the Drobo 5N2, and open the Drobo Accelerator Bay door.

  • Page 213: Troubleshooting Your Drobo 5N2

    For steps, see Connecting the Cables and Turning on Your Drobo 5N2. 8. After setup is complete, you can assign a static IP address for your Drobo 5N2 for use on your network. For steps, see Configuring Network Settings (and IP Addresses) for Your Drobo 5N2.

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