Drobo Pro Getting Started Manual
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Drobo Pro Getting Started Manual

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Getting Started Guide
Drobo / DroboPro / Drobo S

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  • Page 1 Getting Started Guide Drobo / DroboPro / Drobo S...
  • Page 2 Information is subject to change without notice. Data Robotics, Inc., 1705 Wyatt Drive, Santa Clara, CA 95054, U.S.A. For more info, visit: http://www.drobo.com Part # 070-00043-002 Rev 01 drobo.com | Getting Started Guide for Your Drobo / Pro / S |...

  • Page 3: Table Of Contents

    Safely Shutting Down your Drobo Device Using Drobo Dashboard Safely Shutting Down your Drobo Device Manually Using the Online User Guide Using Context-Sensitive Help Using the Knowledge Base Getting Support TROUBLESHOOTING YOUR SETUP INDEX drobo.com | Getting Started Guide for Your Drobo / Pro / S |...

  • Page 4: Before You Begin

    Congratulations on your new Drobo/Pro/S! This Getting Started Guide will help you get your Drobo/Pro/S set up in just a few easy steps. Before you begin, it’s a good idea to check your system and hardware requirements. In this chapter, you will: Checking Box Contents Check your product’s box to ensure it contains all the components listed below.

  • Page 5: Checking System Requirements

    Tech Specs tab. Cable Interfaces Supported Your Drobo/Pro/S connects directly to your computer using one of the following connection ports. (Your DroboPro can also connect to a router or switch.) We recommend that you use the fastest connection you have available on your computer.
  • Page 6 SuperSpeed USB, provides data transfer speeds of up to 4.8 Gbit/s, much faster than USB 2.0. In order to take advantage of this technology, your Drobo S must be connected to a USB 3.0 port on your computer. If your computer does not have USB 3.0, you can consult with your computer manufacturer to find a compatible USB 3.0 card.

  • Page 7: Firewire 800

    (or router) is connected to your network. Installation steps and additional requirements can be found in “Setting Up Your DroboPro with iSCSI” on page 22. drobo.com | Getting Started Guide for Your Drobo / Pro / S |...

  • Page 8: Checking The Hardware You Need

    Robotics, Inc., does not support iSCSI-specific cards, or HBA (host bus adapter) cards. Checking the Hardware You Need To use your Drobo/Pro/S, you’ll need at least two hard drives. If you plan to use Dual Disk Redundancy, which protects your data against two hard drive failures, you will need at least three hard drives.

  • Page 9: Determining How Much Hard Drive Space You Need

    Determining How Much Hard Drive Space You Need In order to protect your data from hard drive failure, your Drobo device requires more space than what you will use for your data, sometimes as much as double or more the amount of space.

  • Page 10: Setting Up In Just A Few Easy Steps

    Setting Up in Just a Few Easy Steps! Once you have unpacked your Drobo device from its box and ensured you meet all system and hardware requirements, it’s time to set up your Drobo/Pro/S for use. This can be done in just a few easy steps! 1.
  • Page 11 5. Follow the directions of the Installation Wizard, clicking the Next or Continue button after each page, as appropriate. 6. When you reach the ready to install page, click the Install button. drobo.com | Getting Started Guide for Your Drobo / Pro / S |...
  • Page 12 7. If you are on a Macintosh, you will be prompted to restart your computer in order to complete installation. Do this. 8. After installation is complete, leave the Launch Drobo Dashboard check box selected and click the Finish button.

  • Page 13: Installing Drobo Dashboard From The Website

    2. Locate the link for the latest Drobo Dashboard software and click on it. 3. If you’re given a choice to install (or run) Drobo Dashboard or save the installation file to your computer, choose to save the file to your computer. Locate the file and double-click on it to begin installation.
  • Page 14 2. With one hand, hold the hard drive so that its connectors are positioned at the device and toward the bottom for the Drobo and Drobo S (see Figure 1), or positioned toward the left, for the DroboPro (see Figure 2).

  • Page 15: Connecting The Cables

    5. Insert additional drives in the same manner, following steps 2 through 4. 6. When finished, replace the faceplate right side up, so that when your Drobo device is turned on, you will be able to see the indicator lights.

  • Page 16: Connecting To Your Computer

    - For information on the different cable interfaces available and their requirements, see “Cable Interfaces Supported” on page 4. Connecting to Your Computer 1. Plug one end of the USB, FireWire 800 or eSATA cable into the back of your Drobo/ Pro/S. 2. Plug the other end into your host computer.

  • Page 17: Connecting To A Power Source

    Selecting a File System and Volume Size When you turn on your Drobo/Pro/S, you will be prompted to format the drives in your Drobo/ Pro/S with a particular file system. What file system formats are available to you depend on your operating system.
  • Page 18 Pro/S may be loaded with 2TB of hard drive space, but you can create a volume of 8TB. What this enables you to do is add more capacity to your Drobo/Pro/S (by inserting an additional drive or replacing a smaller capacity drive with a larger capacity one) without having to format an additional volume.

  • Page 19: Turning On Your Drobo Device And Formatting The Drives

    Notes: - If you are using an eSATA cable with a Drobo S, be sure your host computer is initially turned off for this step. (This is necessary because some eSATA cards do not handle hot plugging of eSATA drives well.) With your computer off, press the...
  • Page 20 | Getting Started Guide for Your Drobo / Pro / S |...
  • Page 21 The Volume Name page appears. 5. From the Drive Letter drop-down list, select the drive letter to assign to the volume. drobo.com | Getting Started Guide for Your Drobo / Pro / S |...
  • Page 22 A message appears, informing you that it can take up to 5 minutes to format your drives, and that this may require rebooting your Drobo device. Afterwards, the Format dialog box appears. drobo.com | Getting Started Guide for Your Drobo / Pro / S |...

  • Page 23: Setting Up Your Drobopro With Iscsi

    Note: Drobo Dashboard automatically assigns “Drobo,” “Drobo S” or “DroboPro” as the default name for your Drobo device, which you can rename later. You are ready to manage and use your Drobo device. See “Where to Go from Here” on page 31.
  • Page 24 Ethernet port on the switch (or router) is connected to your network. Note that in this configuration, you will need to manually set an IP address for your DroboPro using your USB connection. drobo.com | Getting Started Guide for Your Drobo / Pro / S |...

  • Page 25: Connecting Drobopro Directly To Your Computer Via Iscsi

    3. Connect one end of the USB cable into your DroboPro, and the other end into your host computer. See “Connecting the Cables” on page 14 for more information. 4. Connect the power supply to the power connection at the back of your Drobo device, and connect the other end to a power source.

  • Page 26: Connecting Drobopro To Your Computer Via A Switch With Iscsi

    3. Connect one end of the USB cable into your DroboPro, and the other end into your host computer. See “Connecting the Cables” on page 14 for more information. 4. Connect the power supply to the power connection at the back of your Drobo device, and connect the other end to a power source.
  • Page 27 When the process is complete, your DroboPro appears in Drobo Dashboard as follows. 6. To manually assign an IP address, from the Navigation menu at the left, click the Settings option, and then click Network. The Network (iSCSI) Settings page appears.
  • Page 28 11. Click the Yes button. After your Drobo device restarts with your new settings, it displays on the Capacity and Tools page in Drobo Dashboard. 12. Now safely shut down your DroboPro. For steps, see “Safely Shutting Down Your Drobo/Pro/S”...

  • Page 29: Connecting Drobopro To Your Network Via A Router Or Switch With Iscsi

    3. Connect one end of the USB cable into your DroboPro, and the other end into your host computer. See “Connecting the Cables” on page 14 for more information. 4. Connect the power supply to the power connection at the back of your Drobo device, and connect the other end to a power source.
  • Page 30 9. If needed, also modify the address in the Subnet Mask text box. 10. When finished, click the OK button. The Confirm Restart dialog box appears, asking to restart your Drobo device in order to apply your setting changes. drobo.com | Getting Started Guide for Your Drobo / Pro / S |...
  • Page 31 11. Click the Yes button. After your Drobo device restarts with your new settings, it displays on the Capacity and Tools page in Drobo Dashboard. 12. Now safely shut down your DroboPro. For steps, see “Safely Shutting Down Your Drobo/Pro/S” on page 32.

  • Page 32: Where To Go From Here

    Where to Go from Here After you’ve set up your Drobo/Pro/S, you’re ready to store and back up data onto your Drobo device. Next steps include: Drobo device’s firmware) up to date safely shut down your Drobo device manage and use your Drobo device...

  • Page 33: Safely Shutting Down Your Drobo/Pro/S

    Safely Shutting Down Your Drobo/Pro/S If you plan to shut down your Drobo device for any reason, it is very important that you do so safely. Improper Drobo device shutdowns may cause file corruption and/or data loss. Note: For the Drobo only, shutting down requires removing the power supply. (This is not necessary for the Drobo S or the DroboPro.)

  • Page 34: Safely Shutting Down Your Drobo Device Using Drobo Dashboard

    Safely Shutting Down Your Drobo Device Using Drobo Dashboard This is the recommended method for safely shutting down your Drobo device. Note: For the Drobo, you will first need to put it in standby mode, and then remove the power supply in order to shut it down.

  • Page 35: Safely Shutting Down Your Drobo Device Manually

    Click the Yes button. It can take up to two minutes for your Drobo device to power down, or go into Standby mode. But afterwards, the power light turns off, indicating your Drobo device has shut down.

  • Page 36: Using The Online User Guide

    Using the Online User Guide After you’ve set up your Drobo device, you’re ready to use it to store and back up data. To learn how to manage and use your Drobo device, refer to the Online User Guide for your product, which can be found within your Drobo Dashboard software by clicking the Help option on the Navigation menu.

  • Page 37: Troubleshooting Your Setup

    Troubleshooting Your Setup If… You are on steps for “Turning on Your Drobo Device and Formatting the Drives” on page 16 and your computer appears to be hung while formatting the drives with the following dialog box displayed (and it has been more than twenty minutes)…...
  • Page 38 Click the Yes button. It can take up to two minutes for your Drobo device to power down, or go into Standby mode. But afterwards, the power light turns off, indicating your Drobo device has shut down.

  • Page 39: Index

    8 - inserting, 12 updates, software, 9, 12, 31 - SATA, 7 USB 2.0, 5 - selecting, 7 USB 3.0, 5 increasing capacity, 8 volume, 16-18 drobo.com | Getting Started Guide for Your Drobo / Pro / S |...

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