Parts Return And Ordering Policy; Warranty - DeVilbiss PD1000 Service Manual

XII. PARTs RETuRN AND ORDERING POLICY
ALL DEFECTIVE COMPONENTS THAT ARE STILL UNDER WARRANTY MUST BE RETURNED TO THE FACTORY
IN SOMERSET, PA WITHIN 30 DAYS AFTER SHIPMENT OF THE NEW COMPONENTS. IF THE COMPONENTS
ARE NOT RECEIVED WITHIN THIS PERIOD, AN INVOICE WILL BE ISSUED TO YOUR ACCOUNT.
Before returning parts or units to the factory, call the DeVilbiss Healthcare Customer Service Department at 800-338-
1988 or 814-443-4881 to obtain a return authorization number. Include in the package a note indicating the return
authorization number along with your company name, address, phone number, and account number. The return
authorization number should also be written on the outside of the package. To expedite your order for warranty or non-
warranty parts, the following information should be given to the representative:
• Catalog Number
• Unit Serial Number
• Account Number
• Company name, address, and phone number
OrDErING INFOrMATION
When ordering components, instruction guides, or service manuals the following must be provided:
• Unit Catalog Number
• Unit Serial Number
• Part Number
• Quantity Required
• Orders may be placed by calling Customer Service at 800-338-1988 / 814-443-4881
Technical Service 800-338-1988
XIII. WARRANTY
Three-Year Limited Warranty
DeVilbiss PulseDose Compact Conserving Device is warranted to be free from defective workmanship and material for
a period of three years from date of purchase. Any defective part(s) will be repaired or replaced at DeVilbiss
Healthcare's option if the unit has not been tampered with or used improperly during that period. Make certain that any
malfunction is not due to inadequate cleaning or failure to follow the instructions. If repair is necessary, contact your
DeVilbiss Healthcare provider or DeVilbiss Healthcare Service Department for instructions:
USA 800-338-1988 or 814-443-4881
Europe +49-621-178-98-230
NOTE-This warranty does not cover providing a loaner unit, compensating for costs incurred in rental while said unit is
under repair, or costs for Labor incurred in repairing or replacing defective part(s).
THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE
EXPRESS LIMITED WARRANTY AND TO THE EXTENT PERMITTED BY LAW ANY AND All IMPLIED WARRANTIES
ARE EXCLUDED. THIS IS THE EXCLUSIVE REMEDY AND LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL
DAMAGES UNDER ANY AND ALL WARRANTIES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED
BY LAW. SOME STATES DO NOT ALLOW liMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE
liMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
W A R R A N T Y
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