Page 1 User's Guide NPD5571-01 EN...
Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 3 ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...
Page 4 ❏ The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 5: Table Of Contents
User's Guide Contents Contents Making Wi-Fi Settings from the Printer..30 Copyright Making Wi-Fi Settings Manually... . . 31 Making Wi-Fi Settings by Push Button Setup Trademarks (WPS).
Page 6 Using the Fax Box Features....160 Using Epson iPrint..... . . 93 Using the Inbox.
Page 7 Replacing Maintenance Rollers in Paper Epson Connect Service..... 214 Cassette 1......184 Web Config.
Page 8 Installing a PostScript Printer Driver..224 Approximately 3.3 cm....247 Installing the Epson Universal Printer Driver Blurry Prints, Vertical Banding, or (for Windows Only).
Page 9 Technical Support Web Site....304 Contacting Epson Support....304 Installing the Optional Units Optional Cabinet Code.
Page 10: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 11: Descriptions Used In This Manual
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.
Page 12: Important Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 13: Printer Advisories And Warnings
User's Guide Important Instructions ❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below. ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏...
Page 14: Advisories And Warnings For Using The Printer With A Wireless Connection
User's Guide Important Instructions ❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 15: Advisories And Warnings For Using The Touchscreen
User's Guide Important Instructions Advisories and Warnings for Using the Touchscreen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...
Page 16: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. ADF edge guides Feed originals straight into the printer. Slide to the edges of the originals. ADF input tray (F) Feeds originals automatically.
Page 17 User's Guide Printer Basics Edge guides Feed the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Rear paper feed (B1) Loads paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
Page 18 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Scans placed originals. Control panel Indicates the printer's status and allows you to make print settings. External interface USB port Connects memory devices. Print head Fires ink. Front cover (A) Open when removing jammed paper inside the printer.
Page 19 User's Guide Printer Basics Important: Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged. Rear cover 2 (D2) Remove when removing jammed paper. AC inlet Connects the power cord. Rear cover 1 (D1) Open when replacing the maintenance box or maintenance rollers, or removing jammed paper.
Page 20: Control Panel
User's Guide Printer Basics Service USB port USB port for future use. Do not remove the sticker. LINE port Connects a phone line. EXT. port Connects external phone devices. LAN port Connects a LAN cable. USB port Connects a USB cable. Control Panel Buttons and Lights Turns the printer on or off.
Page 21: Basic Screen Configuration
User's Guide Printer Basics Displays the Job/Status menu. You can check the printer's status and job history. The error light on the left flashes or turns on when an error occurs. The data light on the right flashes when the printer is processing data. It turns on when there are queued jobs. Enters numbers, characters, and symbols.
Page 22: Icons Displayed In The Lcd Screen
User's Guide Printer Basics Flick Scroll the screen swiftly. Slide Hold and move the items around. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box.
Page 23: Entering Characters
User's Guide Printer Basics Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound menu from this screen. This is the shortcut for the following menu. Settings > General Settings > Basic Settings > Sound Indicates whether or not Quiet Mode is set for the printer.
Page 24: Job/Status Screen Configuration
User's Guide Printer Basics Switches between upper case and lower case or numbers and symbols. Switches the character type. You can enter alphanumerics, symbols, and special characters such as umlauts and accents. Changes the keyboard layout. Enters frequently used email domain addresses or URLs by simply selecting the item. Enters a space.
Page 25: Viewing Animations
User's Guide Printer Basics Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view.
Page 26 User's Guide Printer Basics Delete the registered preset. Add /Remove: Add or clear the registered preset to the home screen as a short-cut icon. Use This Setting: Load the registered preset.
Page 27: Network Settings
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information “Making Advanced Network Settings” on page 34 & Wi-Fi Connection Connect the printer and the computer or smart device to the access point.
Page 28: Wi-Fi Direct (Simple Ap) Connection
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Page 29 User's Guide Network Settings Selecting the Connection Methods Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer. ❏ Windows Select the connection type and then click Next.
Page 30: Connecting To A Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
Page 31: Making Wi-Fi Settings Manually
User's Guide Network Settings Related Information “Making Wi-Fi Settings Manually” on page 31 & “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 32 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 33 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 34 &...
Page 32: Making Wi-Fi Settings By Push Button Setup (Wps)
User's Guide Network Settings 8. Tap OK to finish. Note: If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report. 9. Tap Close on the network connection settings screen. Related Information “Entering Characters”...
Page 33: Making Wi-Fi Settings By Pin Code Setup (Wps)
User's Guide Network Settings 7. Tap Close. The screen automatically closes after a specific length of time if you do not tap Close. Note: If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.
Page 34: Making Wi-Fi Direct (Simple Ap) Connection Settings
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
Page 35 User's Guide Network Settings 3. Tap the menu item for settings, and then select or specify the setting values. Related Information “Setting Items for Advanced Network Settings” on page 35 & Setting Items for Advanced Network Settings Select the menu item for settings, and then select or specify the setting values. ❏...
Page 36: Checking The Network Connection Status
User's Guide Network Settings ❏ MS Network Sharing ❏ Enable Use MS Network service. ❏ Disable Disables the MS Network service. ❏ File Sharing Enables or disables the file sharing function. ❏ NFC ❏ Enable Enables the printer's NFC function. You can print and scan by touching the smart device to the N-Mark. ❏...
Page 37: Network Icon
User's Guide Network Settings Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information “Icons displayed in the LCD Screen” on page 22 & Checking Detailed Network Information from the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
Page 38 User's Guide Network Settings 3. Tap General Settings > Network Settings > Connection Check. The connection check starts. 4. Tap Print Check Report. 5. Tap Print to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. 6.
Page 39 ❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 40 ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following.
Page 41: Printing A Network Status Sheet
❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 42: Replacing Or Adding New Access Points
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Page 43 User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.
Page 44: Changing The Network Connection To Ethernet From The Control Panel
User's Guide Network Settings Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Tap Settings on the home screen. 2. Tap General Settings > Network Settings > Wired LAN Setup. 3.
Page 45: Restoring The Network Settings From The Control Panel
User's Guide Network Settings 3. Tap Change Settings. 4. Tap Disable Wi-Fi Direct. 5. Check the message, and then tap Disable the settings.. 6. When a completion message is displayed, tap Close. The screen automatically closes after a specific length of time if you do not tap Close. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults.
Page 46: Administrator Settings
Web Config or EpsonNet Config. Important: Do not forget the password. If you forget the password, contact Epson support. 1. Tap Settings on the home screen. 2. Tap General Settings > System Administration > Security Settings > Admin Settings > Admin Password.
Page 47: Loading Paper
Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 48: Available Paper And Capacities
Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver. Media Name Size Loading Capacity (Sheets) 2-Sided Print-...
Page 49 Loading Paper Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
Page 50 User's Guide Loading Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper 2 to 4 Feed Thick paper A3, B4, Legal, 8K Auto, Manual (270×390 mm) (91 to 150 g/m2) Letter , A4, Ex- ecutive , B5, A5, 16K (195×270...
Page 51: List Of Detected Paper Sizes
User's Guide Loading Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper 2 to 4 Feed Thick paper A3, B4, Legal, 8K – – Manual (270×390 mm) (201 to 256 g/m2) Letter , A4, Ex- ecutive , B5, A5,...
Page 52: Loading Paper In The Paper Cassette
User's Guide Loading Paper Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Copy paper, Plain plain papers plain papers Plain Plain paper Epson Bright White Ink Jet Paper Letterhead Letterhead Letterhead Letterhead Letterhead...
Page 53 User's Guide Loading Paper 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
Page 54: Loading Paper In The Rear Paper Feed
User's Guide Loading Paper 4. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match, remove the holder and change the paper size indicated on the label. 5. Insert the paper cassette all the way. 6.
Page 55 User's Guide Loading Paper 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.
Page 56 User's Guide Loading Paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏ Automatic 2-sided printing is not available for pre-punched paper. 4.
Page 57: Placing Originals
User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A6 landscape to A3/Ledger (Maximum 297×431.8 mm)
Page 58 User's Guide Placing Originals 2. Slide the ADF edge guides. 3. Place the originals in the center of the ADF, facing up.
Page 59 User's Guide Placing Originals Important: ❏ Do not load originals above the line just under the triangle symbol inside the ADF edge guide. ❏ Do not add originals while scanning. Note: You can place originals smaller than A4 size with the long edge facing toward the ADF. 4.
Page 60: Placing Originals On The Adf For 2-Up Copying
User's Guide Placing Originals Note: Some sizes may not be automatically detected. In this situation, manually select the size of the originals. Related Information “Available Originals for the ADF” on page 57 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting.
Page 61 User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge or left edge of the scanner glass is not scanned. ❏...
Page 62 User's Guide Placing Originals 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
Page 63: Managing Contacts
User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 2,000 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder.
Page 64: Registering Or Editing Grouped Contacts
User's Guide Managing Contacts Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time. 1. Tap Settings on the home screen. 2.
Page 65: Register Contacts On A Computer
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 66: Printing
User's Guide Printing Printing Printing from the Control Panel You can print data from an external USB device connected to your printer. Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed.
Page 67: Printing Pdf Or Tiff Files From A Memory Device
User's Guide Printing Printing PDF or TIFF Files from a Memory Device 1. Connect the memory device to the printer's external interface USB port. 2. Tap Memory Device on the home screen. 3. Tap PDF or TIFF. The files on the memory device are displayed as a list. To change the order of the files, tap 4.
Page 68: Tiff Settings
User's Guide Printing Advanced: ❏ Layout Select the way of layout the JPEG files. 1-up is for printing a file per a page. 20-up is for printing 20 files per a page. Index is for making index printing with information. ❏...
Page 69: Printing From A Computer
User's Guide Printing (Display order) : Make a sort setting to display the file on the LCD screen. Basic Settings: ❏ Paper Setting Specify the paper source settings which you want to print on. ❏ Color Mode Select a color setting whether you normally print in B&W or Color. Advanced: ❏...
Page 70: Printing Basics - Windows
User's Guide Printing Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1.
Page 71: Printing Basics - Mac Os X
User's Guide Printing Note: ❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the Quality setting to make your printout vivid. ❏ When printing on envelopes, select Landscape as the Orientation setting. 7.
Page 72 ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
Page 73: Printing On 2-Sides
User's Guide Printing ❏ Print Quality: Select the print quality. Selecting a higher quality setting may reduce the printing speed. ❏ Grayscale: Select to print in black or shades of gray. 7. Click Print. Related Information “Available Paper and Capacities” on page 48 &...
Page 74 Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 75: Printing Several Pages On One Sheet
User's Guide Printing 5. Select the bindings and Document Type. Note: ❏ Printing may be slow depending on the Document Type setting. ❏ If you are printing high-density data such as photos or graphs, select Text & Graphics or Text & Photos as the Document Type setting.
Page 76: Printing To Fit The Paper Size
User's Guide Printing 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 52 & “Loading Paper in the Rear Paper Feed” on page 54 & “Printing Basics - Windows” on page 70 & Printing Several Pages on One Sheet - Mac OS X 1.
Page 77 User's Guide Printing Printing to Fit the Paper Size - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the More Options tab. ❏...
Page 78: Printing Multiple Files Together (For Windows Only)
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1.
Page 79: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)
User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. 1. Load paper in the printer. 2.
Page 80 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Page 81 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Page 82 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Page 83 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 84 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 85: Printing Using Advanced Features
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 216 &...
Page 86: Printing A Reduced Or Enlarged Document
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.
Page 87 Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
Page 88: Printing Using A Postscript Printer Driver
User's Guide Printing Setting a Password for a Print Job (for Windows Only) You can set a password for a print job to prevent printing until the password is entered on the printer's control panel. Select Confidential Job on the More Options tab, and then enter a password. To print the job, tap Confidential Job from the home screen, and then select the job and enter the password.
Page 89 User's Guide Printing 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Media: Select the type of paper you loaded. 6. Click Advanced, make the following settings, and then click OK. ❏...
Page 90: Printing Using A Postscript Printer Driver - Mac Os X
User's Guide Printing 8. Click Print. Related Information “Available Paper and Capacities” on page 48 & “Loading Paper in the Paper Cassette” on page 52 & “Loading Paper in the Rear Paper Feed” on page 54 & “List of Paper Type” on page 51 &...
Page 91 User's Guide Printing 5. Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper. 6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting.
Page 92: Setting Items For The Postscript Printer Driver
User's Guide Printing 7. Select Color as the Feature Sets setting, and then select the setting for Color Mode. 8. Click Print. Related Information “Available Paper and Capacities” on page 48 & “Loading Paper in the Paper Cassette” on page 52 &...
Page 93: Printing From Smart Devices
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 94 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
Page 95 ❏ Administrators may block this feature. In this case, smart devices only make a sound and do not start any applications even if you touch them to the printer's N-Mark. 3. Select the file you want to print in Epson iPrint. 4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.
Page 96: Using Airprint
1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
Page 97: Canceling Printing
User's Guide Printing 5. Select the job you want to print. The selected job has a check mark next to it. 6. Tap to start printing. Related Information “Loading Paper in the Paper Cassette” on page 52 & “Loading Paper in the Rear Paper Feed” on page 54 &...
Page 98: Canceling Printing - Mac Os X
User's Guide Printing Related Information “Windows Printer Driver” on page 216 & Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x or later Click next to the progress meter.
Page 99: Copying
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Tap Copy on the home screen. 3.
Page 100 User's Guide Copying Density: Increase the level of density when the copying results are faint. Decrease the level of density when ink smears. Paper Setting: Select the paper source that you want to use. When Auto is selected, a suitable size is fed automatically depending on the auto detected original size and the specified magnification ratio.
Page 101: Advanced Menu Options For Copying
User's Guide Copying ❏ 2→2-Sided Copies both sides of a double-sided original onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the original and the paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.
Page 102 User's Guide Copying ❏ Collate (Page Order) Copies the originals collated in order and sorted into sets. Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5. When using these combinations, originals are copied at the actual size of the originals.
Page 103 User's Guide Copying Reduce to Fit Paper: Copies the scanned image at a smaller size than the Reduce/Enlarge value to fit within the paper size. If the Reduce/Enlarge value is larger than the paper size, data may be printed beyond the edges of the paper.
Page 104: Scanning
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Network Folder or FTP Server You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder path directly, but it may be easier if you register the folder information in the contacts list first. Note: ❏...
Page 105 User's Guide Scanning “Placing Originals” on page 57 & “Registering Your Favorite Settings as a Preset” on page 25 & Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Edit Location: ❏...
Page 106 User's Guide Scanning ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 107: Scanning To An Email
User's Guide Scanning Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server.Before using this feature, you need to configure the email server. See the Administrator's Guide for details. You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first.
Page 108 User's Guide Scanning Related Information “Configuring Mail Server” on page 302 & “Managing Contacts” on page 63 & “Scanning Using Document Capture Pro” on page 109 & “Placing Originals” on page 57 & “Registering Your Favorite Settings as a Preset” on page 25 &...
Page 109: Scanning Using Document Capture Pro
User's Guide Scanning Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Surround Remove the shadows at the edge of the original. ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image.
Page 110 User's Guide Scanning Setting Operation Mode Before scanning, set the operation mode on the control panel to match the computer on which Document Capture Pro is installed. 1. Tap Settings from the home screen. 2. Tap General Settings > Scan Settings > Document Capture Pro. 3.
Page 111: Scanning To A Memory Device
User's Guide Scanning Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF. 3.
Page 112 User's Guide Scanning ❏ Compression Ratio Select how much to compress the scanned image. ❏ PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files. To create a PDF file that requires a password when opening, set Document Open Password. To create a PDF file that requires a password when printing or editing, set Permissions Password.
Page 113: Scanning To The Cloud
Clear All Settings Resets the scan settings to their defaults. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
Page 114 User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. JPEG/PDF: Select the format in which to save the scanned image. Scan Area: Select the scan area.
Page 115: Scanning To A Computer (Wsd)
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1.
Page 116 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 117: Scanning From A Computer
6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
Page 118 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏...
Page 119 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the image. ❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed papers such as a magazine.
Page 120: Scanning From Smart Devices
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 121: Scanning By Touching Smart Devices To The N-Mark
User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Page 122 The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it.
Page 123: Faxing
User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
Page 124 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 129 &...
Page 125 User's Guide Faxing Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏...
Page 126 User's Guide Faxing 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable.
Page 127: Making Basic Fax Settings
User's Guide Faxing Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3.
Page 128 User's Guide Faxing 4. On the Confirmation screen, tap OK. The wizard begins. 5. On the fax header entry screen, enter the sender name such as your company name, and then tap OK. Note: Your sender name and your fax number appear as the header for outgoing faxes. 6.
Page 129 User's Guide Faxing Making Basic Fax Settings Individually You can make fax settings without using the fax setting wizard by selecting each setting menu individually. The settings configured using the wizard can also be changed. For more details, see the list of menus in fax settings. Related Information “Menu Options for Fax Settings”...
Page 130 User's Guide Faxing 3. Tap the Quick memory send box to set this to On. Related Information “Send Settings” on page 171 & Printing Information for Received Faxes You can set to print reception information in the footer of the received fax, even if the sender has not set the header information.
Page 131: Sending Faxes
User's Guide Faxing 3. Tap Print Settings > Split Page Settings > Delete Print Data After Split. 4. Select the options for deleting print data after splitting. 5. If you select Off in step 4, tap OK and go to step 7. If you select Delete Top or Delete Bottom, go to step 6. 6.
Page 132 User's Guide Faxing Sending Faxes Using the Control Panel You can enter fax numbers for recipients and send faxes by using the control panel. The printer automatically dials the recipients and sends the fax. Note: ❏ When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending. ❏...
Page 133 User's Guide Faxing ❏ : Moves to the previous or the next page. Note: ❏ You cannot send the fax in color after previewing. ❏ When Direct Send is enabled, you cannot preview. ❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically. ❏...
Page 134: Various Ways Of Sending Faxes
User's Guide Faxing Related Information “Placing Originals” on page 57 & “Fax Settings” on page 168 & Sending Faxes After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting.
Page 135 User's Guide Faxing Sending a Fax Preferentially (Priority Send) You can send an urgent document ahead of the other faxes waiting to be sent. Tap Fax on the home screen, tap the Fax Settings tab, and then tap the Priority Send box in the Fax Send Settings group to set this to On.
Page 136 User's Guide Faxing 1. Tap Settings on the home screen. 2. Tap General Settings > Fax Settings > Basic Settings. 3. Tap > Header, tap the Your Phone Number box, there enter your phone number, and then tap OK. 4. Tap one of the boxes under the Fax Header list, enter the fax header information, and then tap OK. Related Information “Basic Settings”...
Page 137 User's Guide Faxing 2. Tap the Fax Settings tab. 3. Tap Notify Send Result in the Fax Send Settings group. 4. Tap the Notify Send Result box to set this to On. 5. On the Notify Send Result screen, Tap Recipient, and then select the recipient who will receive the notification.
Page 138 User's Guide Faxing Sending Faxes On Demand (Using Polling Send/Bulletin Board Box) Using the Polling Send feature, you can store up to 100 pages of a single document in monochrome for polling fax. The stored document is sent upon request from another fax machine that has a polling receive feature. Up to 10 bulletin boards are also available.
Page 139 User's Guide Faxing “Checking Fax Jobs” on page 166 & Storing a Fax Without Specifying a Recipient (Store Fax Data) You can store up to 100 pages of a single document in monochrome. This allows you to save the time spent scanning the document when you need to send the same document frequently.
Page 140: Receiving Faxes
User's Guide Faxing Sending Different Size Documents Using ADF (Continuous Scan(ADF)) If you place different sized originals in the ADF, all of the originals are sent at the largest size among them. You can send them in their original sizes by sorting and placing them by size, or placing them one by one. Before placing originals, make the following setting.
Page 141: Various Ways Of Receiving Faxes
User's Guide Faxing Related Information “Making Basic Fax Settings Using the Fax Setting Wizard” on page 127 & “Receiving Faxes Manually” on page 141 & “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 142 & Settings for the Answering Machine You need settings to use an answering machine.
Page 142 User's Guide Faxing Receiving Faxes Using a Connected Telephone (Remote Receive) To receive a fax manually, you need to operate the printer after you pick up the handset of the telephone. By using the Remote Receive feature, you can start receiving a fax just by operating the phone. The Remote Receive feature is available for telephones that support tone dialing.
Page 143: Polling Receive
User's Guide Faxing 6. Enter the fax number. Note: When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the contact list or the sent fax history. You cannot manually enter a fax number. 7.
Page 144: Saving And Forwarding Received Faxes (Unconditional Save/Forward)
User's Guide Faxing ❏ Unregistered Contacts: Reject fax that have not been registered in the contact list. 4. If you use the Rejection Number List, tap , and then tap Edit Rejection Number List and edit the list. Related Information “Basic Settings”...
Page 145 User's Guide Faxing Related Information “Setting to Save Received Faxes in the Inbox (Unconditional Save/Forward)” on page 145 & “Checking the Received Faxes on the LCD Screen (Unconditional Save/Forward)” on page 145 & “Using the Inbox” on page 160 & Setting to Save Received Faxes in the Inbox (Unconditional Save/Forward) 1.
Page 146 User's Guide Faxing ❏ : Moves to the previous or the next page. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons. 5. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions. Important: If the printer runs out of memory, receiving and sending faxes is disabled.
Page 147 User's Guide Faxing Saving Received Faxes on a Computer (Unconditional Save/Forward) You can set to convert received documents into PDF format and save them on a computer connected to the printer. You can also set to automatically print the documents while saving them on the computer. You need to use FAX Utility to make the setting.
Page 148 User's Guide Faxing 7. Select Save/Forward Settings, Unconditional Save/Forward, Save to Computer, and then select Yes and Print. Note: To stop saving received document on the computer, set Save to Computer to No. You can also use FAX Utility to change the setting, however, changing from FAX Utility is not allowed while there are received faxes that have not been saved on the computer.
Page 149 User's Guide Faxing 9. In Options When Forwarding Failed, select whether to print received documents or save them in the printer's inbox when forwarding fails. Important: When the inbox is full, sending and receiving faxes is disabled. You should delete the documents from the inbox once they have been checked.
Page 150: Saving And Forwarding Received Faxes From A Specified Sender Or At A Specified Time (Conditional Save/Forward)
User's Guide Faxing 4. Enable the following options as necessary. Note: The following options can be used at the same time. ❏ Notify on Receive: send email to the recipient when the printer has finished receiving the fax. ❏ Notify on Print: send email to the recipient when the printer has finished printing the received fax. ❏...
Page 151 User's Guide Faxing “Notification of Unprocessed Received Faxes” on page 166 & Setting Conditions for Saving and Forwarding Received Faxes (Conditional Save/Forward) 1. Tap Settings on the home screen. 2. Tap General Settings > Fax Settings > Receive Settings > Save/Forward Settings. 3.
Page 152 User's Guide Faxing Saving Received Faxes in the Inbox or the Confidential Box (Conditional Save/ Forward) You can set to save received faxes in the printer's inbox and confidential box. You can save up to 200 documents in total. Note: Saving 200 documents may not be possible depending on the usage conditions such as the file size of saved documents, and using of multiple fax saving features at a time.
Page 153 User's Guide Faxing 6. Check the conditions. 7. Tap the box under Save/Forward Destination. 8. Tap Save to Fax Box. 9. Tap the top box to set this to On. 10. Select the box in which to save the document. Note: If the inbox or the confidential box has been password protected, enter the password.
Page 154 User's Guide Faxing 6. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions. Important: If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have already read or printed.
Page 155 User's Guide Faxing 6. Tap 7. Check the conditions. 8. Tap the box under Save/Forward Destination. 9. Tap Save to Memory Device. 10. Tap the Save to Memory Device box to set this to On. 11. Check the message displayed on the screen, and then tap Create. A folder to save received documents is created in the memory device.
Page 156 User's Guide Faxing 3. Select the registered box under Conditional Save/Forward. 4. Tap Enable. 5. Tap 6. Check the conditions. 7. Tap the box under Save/Forward Destination. 8. Tap Forward. 9. Tap the top box to set this to On. 10.
Page 157 User's Guide Faxing 14. In Options When Forwarding Failed, select whether to print received documents or save them in the printer's inbox when forwarding fails. Important: When the inbox is full, sending and receiving faxes is disabled. You should delete the documents from the inbox once they have been checked.
Page 158 User's Guide Faxing 3. Select the registered box under Conditional Save/Forward. 4. Tap Enable. 5. Tap 6. Check the conditions. 7. Tap the box under Save/Forward Destination. 8. Tap the Print box to set this to On. 9. Tap OK twice to return to the Save/Forward Settings screen. Related Information “Print Settings”...
Page 159 User's Guide Faxing 3. Select the registered box under Conditional Save/Forward. 4. Tap Enable. 5. Tap 6. Check the conditions. 7. Tap the box under Email Notifications. 8. Enable the following options as necessary. Note: The following options can be selected at the same time. ❏...
Page 160: Using The Fax Box Features
User's Guide Faxing 12. Tap OK twice to return to the Save/Forward Settings screen. Using the Fax Box Features The Fax Box is made up of five boxes. ❏ Inbox: Saves the received document. ❏ Confidential Box: Saves the received document. You can receive confidential faxes by specifying a document storage destination using the Conditional Save/Forward setting.
Page 161: Using The Confidential Box
User's Guide Faxing 4. Select the fax you want to check. The content of the document is displayed. Making Settings for the Inbox You can print, save to a memory device, or delete the document saved in the inbox. You can also setup a password and clear the inbox settings.
Page 162: Using The Stored Documents Box
User's Guide Faxing 1. Tap Fax Box on the home screen. 2. Tap Inbox/Confidential. 3. Tap one of the Confidential boxes. 4. Tap 5. Select the menu you want to use, and then follow the on-screen instructions. Using the Stored Documents Box You can store 10 documents (up to 100 monochrome pages per document) in the printer's stored documents box.
Page 163: Using The Board Box
User's Guide Faxing Related Information “Registering a Polling Send/Bulletin Board Box” on page 138 & “Storing a Document in the Polling Send/Bulletin Board Box” on page 138 & “Checking the Documents in the Polling Send Box” on page 163 & “Making Settings for the Polling Send Box”...
Page 164: Using Other Faxing Features
User's Guide Faxing Checking the Documents in the Board Box You can check the documents stored in the printer's board box. 1. Tap Fax Box on the home screen. 2. Tap Polling Send/Board. 3. Tap one of the Board boxes. 4.
Page 165: Setting Security For Faxing
User's Guide Faxing Related Information “More” on page 170 & “Report Settings” on page 176 & Setting Up to Print Fax Reports Automatically You can make settings to print the following fax reports automatically. Transmission Report From the home screen, tap Fax > Fax Settings > Transmission Report, and then select Print or Print on Error. Forwarding Report From the home screen, tap Settings >...
Page 166: Checking Fax Jobs
User's Guide Faxing Checking Fax Jobs Notification of Unprocessed Received Faxes When there are unprocessed received documents, the number of unprocessed jobs is displayed on the on the home screen. See the table below for a definition of the "unprocessed". Received Fax Save/Forward Unprocessed Status Setting...
Page 167 User's Guide Faxing “Saving Received Faxes on a Computer (Unconditional Save/Forward)” on page 147 & “Forwarding Received Faxes (Unconditional Save/Forward)” on page 148 & “Forwarding Received Faxes (Conditional Save/Forward)” on page 155 & “Checking the Received Faxes on the LCD Screen (Unconditional Save/Forward)” on page 145 &...
Page 168: Menu Options For Fax Mode
User's Guide Faxing Menu Options for Fax Mode Recipient Select the menus on the control panel as described below. Fax > Recipient ❏ Direct Input Manually enter a fax number. ❏ Contacts Select a recipient from the contacts list. You can also add or edit a contact. ❏...
Page 169 User's Guide Faxing ❏ Resolution Select the resolution of the outgoing fax. ❏ Density Sets the density of the outgoing fax. ❏ Remove Background Detects the paper color (background color) of the original document, and removes or lightens the color. Depending on the darkness and vividness of the color, it may not be removed or lightened ❏...
Page 170: More
User's Guide Faxing ❏ Notify Send Result Sends a notification after you send a fax. ❏ Transmission Report Prints a transmission report automatically after you send a fax. Select Print on Error to print a report only when an error occurs. ❏...
Page 171: Menu Options For Fax Settings
User's Guide Faxing ❏ Store Fax Data Stores ten scanned document (up to 100 monochrome pages) and allows you to send it whenever necessary. Fax Box: Access the Fax Box feature. For details, see the page that describes Fax Box settings. Fax Settings: Access the Fax Settings feature.
Page 172: Receive Settings
User's Guide Faxing Auto Rotation: An A4 size original placed in the ADF or on the scanner glass with its long edge facing to the left is sent as an A3 size fax. Enable this to rotate the scanned image to send it at A4 size. Quick memory send: The quick memory send feature starts sending the fax when the printer finishes scanning the first page.
Page 173 User's Guide Faxing Save to Memory Device: Converts received documents into PDF format and saves them to an external memory device connected to the printer. Forward: You can set to forward received documents to another fax machine, or convert the documents into PDF format and forward them to a shared folder on a network or to an email address.
Page 174 User's Guide Faxing ❏ Save to Memory Device Converts received documents into PDF format and saves them to an external memory device connected to the printer. ❏ Forward You can set to forward received documents to another fax machine, or convert the documents into PDF format and forward them to a shared folder on a network or to an email address.
Page 175 User's Guide Faxing Auto Reduction: Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected. Split Page Settings: Make split page settings when the size of the received document is larger than the size of the paper loaded in the printer.
Page 176: Report Settings
User's Guide Faxing Quiet Mode: Reduces the noise the printer makes when printing faxes, however, print speed may be reduced. Report Settings Select the menu on the control panel as described below. Settings > General Settings > Fax Settings > Report Settings Forwarding Report: Prints a report after forwarding a received document.
Page 177: Security Settings
User's Guide Faxing Dial Tone Detection: Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line Type setting to PBX.
Page 178: Check Fax Connection
User's Guide Faxing Settings > General Settings > Fax Settings > Security Settings Direct Dialing Restrictions: Enable this to disable the manual entry of recipient's fax numbers allowing the operator to select recipients only from the contacts list or sent history. Select Enter Twice to require the operator to enter the fax number again when the number was manually entered.
Page 179: Menu Options For Fax Box
User's Guide Faxing Related Information “Fax Settings” on page 168 & Menu Options for Fax Box Tap Fax Box on the home screen on the control panel. Inbox/Confidential: Tap to access the Inbox/Confidential box. Stored Documents: Tap to access the Stored Documents box. Polling Send/Board: Tap to access the Polling Send/Board box.
Page 180: Replacing Ink Supply Units And Other Consumables
1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
Page 181: Ink Supply Unit Codes
Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Not all ink supply units are available in all regions. ❏ For users in Europe, visit the following website for information on Epson's ink supply unit yields.
Page 182 User's Guide Replacing Ink Supply Units and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink supply units; otherwise you cannot print. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏...
Page 183: Replacing Ink Supply Units
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 184: Maintenance Rollers Codes
“Maintenance Box Handling Precautions” on page 183 & Maintenance Rollers Codes Epson recommends the use of genuine Epson maintenance rollers. The following are the codes. Maintenance rollers of paper cassette 1: S210048 Maintenance rollers of paper cassette 2 to 4: S210049...
Page 185 User's Guide Replacing Ink Supply Units and Other Consumables 3. Pull out paper cassette 1. 4. Turn the printer around, and open rear cover 1. 5. Pull out rear cover 2.
Page 186 User's Guide Replacing Ink Supply Units and Other Consumables 6. Remove the cover inside the back of the printer. 7. Slide out the two used maintenance rollers, and remove them. 8. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
Page 187 User's Guide Replacing Ink Supply Units and Other Consumables 10. Release the lever. 11. Slide the maintenance roller toward the lever, and then remove them by taking the shaft out of the holder. 12. Insert the shaft of the new maintenance roller into the hole in the holder, and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front.
Page 188: Replacing Maintenance Rollers In Paper Cassette 2 To 4
User's Guide Replacing Ink Supply Units and Other Consumables 15. Turn on the printer, select Settings > Maintenance > Maintenance Roller Information>Reset Maintenance Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers. Related Information “Maintenance Rollers Codes”...
Page 189 User's Guide Replacing Ink Supply Units and Other Consumables 3. Pull out the paper cassette for which you want to replace the rollers. 4. Turn the printer around, and then open the printer's rear cover.
Page 190 User's Guide Replacing Ink Supply Units and Other Consumables 5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer. 6. Slide out two used maintenance rollers, and remove both of them. 7. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
Page 191 User's Guide Replacing Ink Supply Units and Other Consumables 8. Release the lever. 9. Slide the maintenance roller toward the lever, and then remove them by taking the shaft out of the holder. 10. Insert the shaft of the new maintenance roller into the hole in the holder, and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front.
Page 192 User's Guide Replacing Ink Supply Units and Other Consumables 14. Turn on the printer, select Settings > Maintenance > Maintenance Roller Information > Reset Maintenance Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers. Related Information “Maintenance Rollers Codes”...
Page 193: Maintaining The Printer
User's Guide Maintaining the Printer Maintaining the Printer Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. 1. Load A4-size plain paper in the printer. 2. Tap Settings on the home screen. 3.
Page 194: Checking And Cleaning The Print Head
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 195: Checking And Cleaning The Print Head - Windows
User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 52 & Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4.
Page 196: Adjusting The Print Quality For Each Paper Type
User's Guide Maintaining the Printer 5. Follow the on-screen instructions to align the ruled lines. Find and enter the number for the pattern that has the least misaligned vertical line. Related Information “Loading Paper in the Paper Cassette” on page 52 &...
Page 197: Cleaning The Paper Path For Paper Feeding Problems (Paper Cassette)
User's Guide Maintaining the Printer Cleaning the Paper Path for Paper Feeding Problems (Paper Cassette) When paper is not fed from paper cassette correctly, clean the roller inside. 1. Pull out the paper cassette. 2. Wipe the roller using a soft, moist cloth. Important: Using a dry cloth may damage the surface of the roller.
Page 198 User's Guide Maintaining the Printer 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried.
Page 199 User's Guide Maintaining the Printer 3. Open the document cover. 4. Clean the part that is shown in the illustration.
Page 200: Cleaning The Scanner Glass
User's Guide Maintaining the Printer Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏...
Page 201: Saving Power
User's Guide Maintaining the Printer 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 202: Menu Options For Settings
User's Guide Menu Options for Settings Menu Options for Settings Tap Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below.
Page 203: Printer Settings
User's Guide Menu Options for Settings Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again. Language: Select the language used on the LCD screen.
Page 204 User's Guide Menu Options for Settings A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as Auto Select Settings: Select On for any of following settings to automatically print on paper from any source containing paper that matches your paper settings.
Page 205 User's Guide Menu Options for Settings PDL Print Configuration: Common Settings: ❏ Paper Size Select the default paper size for PCL or PostScript printing. ❏ Paper Type Select the default paper type for PCL or PostScript printing. ❏ Orientation Select the default orientation for PCL or PostScript printing. ❏...
Page 206 User's Guide Menu Options for Settings ❏ Height Set the default font height if the font is scalable and proportional. You can select from 4.00 to 999.75 points, in 0.25 increments. This item may not appear depending on the font source or font number settings. ❏...
Page 207 User's Guide Menu Options for Settings ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs. ❏ Off Displays an error message and cancels printing. Memory Device Interface: ❏...
Page 208: Network Settings
User's Guide Menu Options for Settings Network Settings Select the menus on the control panel as described below. Settings > General Settings > Network Settings Wi-Fi Setup: Set up or change wireless network settings. Choose the connection method from the following and then follow the instructions on the LCD panel.
Page 209: Web Service Settings
Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by tapping Register and follow the instructions. When you have registered, you can change the following settings.
Page 210: Menu Options For Supply Status
User's Guide Menu Options for Settings Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer. Tap Print Sheet when you want to print the result. Menu Options for Supply Status Select the menu on the control panel as described below. Settings >...
Page 211: Menu Options For Language
User's Guide Menu Options for Settings ❏ Reset Maintenance Roller Counter After replacing maintenance rollers, reset the counter for the paper cassette in which you replaced the maintenance rollers. Print Quality Adjustment per Paper: Depending on the paper type, ink feathering is differs. Select this feature if there is banding in the print outs or misalignment for a specific paper type.
Page 212: Menu Options For Contacts Manager
User's Guide Menu Options for Settings PCL Font List: Print a list of fonts that are available for a PCL printer. Menu Options for Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus.
Page 213: Menu Options For Epson Open Platform Information
Menu Options for Settings Displays the status of the authentication device. Menu Options for Epson Open Platform Information Select the menus on the control panel as described below. Settings > Epson Open Platform Information Displays the status of the Epson Open Platform.
Page 214: Network Service And Software Information
Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
Page 215: Running Web Config On A Web Browser
Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Printing Using Epson iPrint” on page 93 & “Printing a Network Connection Report” on page 37 &...
Page 216: Running Web Config On Mac Os X
User's Guide Network Service and Software Information Running Web Config on Mac OS X 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application.
Page 217: Restricting Settings For The Windows Printer Driver
See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
Page 218: Mac Os X Printer Driver
User's Guide Network Service and Software Information 3. Make the appropriate settings, and then click OK. See the online help for explanations of the setting items. Related Information “Windows Printer Driver” on page 216 & Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application.
Page 219: Epson Scan 2 (Scanner Driver)
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS X Note: Epson Scan 2 does not support the Mac OS X fast user switching feature.
Page 220: Pc-Fax Driver (Fax Driver)
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro. Starting on Mac OS X Select Go > Applications > Epson Software > Document Capture.
Page 221: Epson Software Updater
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go >...
Page 222: Epsonnet Config
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Starting on Mac OS X Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Related Information “Installing Applications” on page 224 &...
Page 223: Uninstalling Applications - Mac Os X
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 224: Installing Applications
2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 225 2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 226 User's Guide Network Service and Software Information 3. Add a printer. ❏ Windows 10 Right-click the start button or press and hold it, and then select Control Panel > View devices and printers in Hardware and Sound and then click Add a Printer. ❏...
Page 227: Installing The Epson Universal Printer Driver (For Windows Only)
❏ For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually after adding the printer driver. Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.
Page 228: Updating The Printer's Firmware Using The Control Panel
Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
Page 229: Solving Problems
000181, 000184, 000201, 000204, 000221, 000224 Printer error. For details, see your The printer may be damaged. Contact Epson support or an authorised documentation. Non-printing features are Epson service provider to request repairs. However, non-printing available.
Page 230 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 304 &...
Page 231: Error Code On The Status Menu
User's Guide Solving Problems Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the button, and then tapping Job Status. See the following table to find the problem and its solution.
Page 232 User's Guide Solving Problems Code Problem Solution ❏ Make sure that the user name and password are User authentication failed. The job has been canceled. correct. ❏ Tap Settings > General Settings > System Administration > Security Settings > Access Control.
Page 233 User's Guide Solving Problems Code Problem Solution The fax could not be sent to some of the specified Print a Fax Log or Last Transmission report for recipients. previous faxes from Fax Report in the Fax mode to check the failed destination. When the Save Failure Data setting is enabled, you can resend a fax from Job Status in Job/Status.
Page 234 User's Guide Solving Problems Code Problem Solution ❏ Tap Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.
Page 235 Destination. Related Information “Connecting to a Phone Line” on page 123 & “Printing a Network Connection Report” on page 37 & “Checking an Email Server Connection” on page 303 & “Epson Connect Service” on page 214 &...
Page 236: Checking The Printer Status - Windows
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
Page 237: Paper Does Not Feed Or Eject Correctly
User's Guide Solving Problems Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. Important: Remove the jammed paper carefully.
Page 238: Paper Feeds At A Slant
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Paper Cassette” on page 52 & “Loading Paper in the Rear Paper Feed” on page 54 &...
Page 239: Paper Is Not Stacked In Order
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information “Available Originals for the ADF”...
Page 240: Power And Control Panel Problems
User's Guide Solving Problems ❏ Mac OS X Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Output documents for filing setting.
Page 241: Cannot Print From A Computer
User's Guide Solving Problems Cannot Print from a Computer Checking the connection ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏...
Page 242: When You Cannot Make Network Settings
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
Page 243 User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer.
Page 244: Checking The Ssid Connected To The Printer
User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 244 & “Checking the SSID for the Computer” on page 244 & Checking the SSID Connected to the Printer Tap Settings > General Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi- Fi Direct from each menu.
Page 245: Suddenly The Printer Cannot Print Over A Network Connection
User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection Checking the network environment ❏...
Page 246: Suddenly The Printer Cannot Print Using A Usb Connection
User's Guide Solving Problems Checking the network connection of the computer Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. Related Information “Checking the SSID Connected to the Printer”...
Page 247: Printout Problems
User's Guide Solving Problems Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...
Page 248: Blurry Prints, Vertical Banding, Or Misalignment
User's Guide Solving Problems Related Information “List of Paper Type” on page 51 & “Adjusting the Print Quality” on page 193 & Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Print Quality Adjustment feature. Related Information “Adjusting the Print Quality”...
Page 249: Paper Is Smeared Or Scuffed
Checking the ink supply unit ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.
Page 250: Paper Is Smeared During Automatic 2-Sided Printing
User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting.
Page 251: Images Or Photos Are Printed In Unexpected Colors
& Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.
Page 252: The Printed Image Is Inverted
User's Guide Solving Problems ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏...
Page 253: An Image Of The Reverse Side Of The Original Appears In The Copied Image
User's Guide Solving Problems Related Information “Basic Menu Options for Copying” on page 99 & An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏...
Page 254: Printing Slows Down Dramatically During Continuous Printing
User's Guide Solving Problems ❏ Disable quiet mode. This feature slows down the printing speed. ❏ Control Panel on the home screen, and then disable Quiet Mode. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏...
Page 255: Printer Does Not Print Correctly While Using Postscript Printer Driver
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
Page 256: Scanned Image Problems
User's Guide Solving Problems ❏ Windows 10 Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed. ❏...
Page 257: The Image Quality Is Rough
❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
Page 258: Cannot Scan The Correct Area On The Scanner Glass
❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
Page 259: Other Scanning Problems
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 260: Scanning Stops When Scanning To Pdf/Multi-Tiff
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
Page 261: Cannot Send Faxes
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 262: Cannot Send Faxes To A Specific Recipient
User's Guide Solving Problems ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls. ❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax. ❏...
Page 263: Cannot Receive Faxes
User's Guide Solving Problems Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider. ❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. ❏...
Page 264: Sent Fax Quality Is Poor
User's Guide Solving Problems ❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or you can also send a fax by dialing from the external phone device, or by using the On Hook feature. You can also divide your originals into two or more to send them in several batches.
Page 265: Received Fax Quality Is Poor
User's Guide Solving Problems ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images. Related Information “Fax Settings”...
Page 266: Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes
User's Guide Solving Problems Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings. Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold.
Page 267: Operation Sounds Are Loud
❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved. Related Information “External USB Device Specifications” on page 286 & Forgot Your Password If you forget the administrator's password, contact Epson support.
Page 268: Application Is Blocked By A Firewall (For Windows Only)
User's Guide Solving Problems Related Information “Contacting Epson Support” on page 304 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "!" Is Displayed on the Photo Selection Screen "!"...
Page 269: Installing The Optional Units
User's Guide Installing the Optional Units Installing the Optional Units Optional Cabinet Code The following is the code for the optional cabinet. For worldwide users: Optional Cabinet (C12C932891) For users in India: Optional Cabinet (C12C932901) Installing the Optional Cabinet The cabinet can be attached to the printer and the optional paper cassette units. Caution: ❏...
Page 270 User's Guide Installing the Optional Units 3. Remove the output tray. 4. Remove the cabinet from the box, and then remove any protective materials. 5. Check the items supplied. Note: The shape of the stands may differ from this illustration. 6.
Page 271 User's Guide Installing the Optional Units Important: Make absolutely sure both stands are attached securely, otherwise the printer may fall. 8. Secure the reinforcing bars with the attachments and screws. 9. Place the cabinet on a flat surface and lock the casters at the front.
Page 272 User's Guide Installing the Optional Units 10. Seucre the cover to the stands. 11. Pull out the paper cassette.
Page 273 User's Guide Installing the Optional Units 12. Lower the printer or an optional paper cassette unit gently onto the cabinet aligning the corners, and then secure them with the screws. Note: Some screws will be left over after assembly. 13. Secure the printer or an optional paper cassette unit at the back with the attachments and screws. 14.
Page 274: Optional Paper Cassette Unit Code
User's Guide Installing the Optional Units 15. Insert the output tray. 16. Connect the cables and plug in the printer. Note: When uninstalling the cabinet, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse.
Page 275 User's Guide Installing the Optional Units Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏...
Page 276 User's Guide Installing the Optional Units 5. Check the items supplied. 6. Place the optional paper cassette unit where you want to set up the printer. 7. Pull out the paper cassette. 8. If you use multiple optional cassette units, stack all optional paper cassette units on top of each other, and then secure them with the screws.
Page 277 User's Guide Installing the Optional Units 9. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws. Note: Some screws will be left over after assembly. 10. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.
Page 278 User's Guide Installing the Optional Units 11. Insert a label showing the size of the paper to be loaded in the cassette into the holder. 12. Insert the paper cassette. 13. Place the sticker indicating the cassette number.
Page 279: Setting The Optional Paper Cassette Unit In The Printer Driver
User's Guide Installing the Optional Units 14. Insert the output tray. 15. Reconnect the power cord and any other cables, and then plug in the printer. 16. Turn on the printer by pressing the button. 17. Press the button, and check that the optional cassette unit that you installed is displayed on the Paper Setting screen.
Page 280 User's Guide Installing the Optional Units ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right- click on your printer, or press and hold it, select Printer properties, and then click the Optional Settings tab.
Page 281: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb)
Page 282: Scanner Specifications
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 14040×20400 pixels (1200 dpi) Maximum Document Size 297×431.8 mm (11.7×17 in.) A3,Ledger Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 283: Network Function List
User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) Color 200×200 dpi Page Memory Up to 550 pages (when received ITU-T No.1 chart in monochrome draft mode)
Page 284 OS X) UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS X) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
Page 285: Wi-Fi Specifications
Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓ Document Capture IPv4 Pro(Win) / Document Capture(Mac) ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 Mac OS X v10.9 or later ✓ ADF (2-sided scanning) ✓...
Page 286: Security Protocol
User's Guide Appendix Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. The connected device should comply with IEEE802.3az standards. Security Protocol IEEE802.1X IPsec/IP Filtering SSL/TLS HTTPS Server/Client IPPS SMTPS (STARTTLS, SSL/TLS) SNMPv3 You need to use a device for connection that complies with IEEE802.1X.
Page 287: Dimensions
User's Guide Appendix Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEG taken by digital cameras DCF version 1.0 or 2.0 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏...
Page 288: Electrical Specifications
Sleep mode: Approx. 1.7 W Power off: Approx. 0.45 W Power off: Approx. 0.45 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
Page 289: Environmental Specifications
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Page 290: Font Information
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico...
Page 291: Available Fonts For Pcl (Urw)
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic...
Page 292: List Of Symbol Sets
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold...
Page 293 User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓ ✓ Swedis2 ✓ ✓ ✓ ✓ ✓...
Page 294 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓ ✓ VeInternati ✓ ✓ ✓ PcEur858 ✓...
Page 295: Regulatory Information
Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 296: German Blue Angel
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 297: Moving And Transporting The Printer
User's Guide Appendix Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.
Page 298 User's Guide Appendix 1. Turn off the printer by pressing the button. 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible.
Page 299: Moving The Printer While The Optional Paper Cassette Units Are Attached
User's Guide Appendix 10. Lift up the ink supply unit. Note: ❏ If you cannot lift up the ink supply unit, pull the handle forward. ❏ Transport the removed ink supply units with the ink supply port facing up and the ink supply units laying down. ❏...
Page 300: Moving The Printer While The Optional Cabinet Is Attached
User's Guide Appendix Related Information “Moving the Printer” on page 297 & Moving the Printer While the Optional Cabinet is Attached Before moving the printer, uninstall the cabinet's stand. Complete the steps for moving the printer, and then perform the steps in the following images . Related Information “Moving the Printer”...
Page 301: Transporting The Printer
User's Guide Appendix Transporting the Printer Uninstall the optional cabinet and paper cassette units, and then pack the printer in its box using the protective materials. 1. Uninstall the optional paper cassette units and cabinet if installed. 2. Follow the steps for moving the printer. 3.
Page 302: Using An Email Server
Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.
Page 303: Email Server Setting Items
User's Guide Appendix 5. Make the appropriate settings. The necessary settings vary depending on the authentication method. Enter the information for the email server you are using. 6. Tap Proceed. Note: ❏ If an error message is displayed, check if the email server settings are correct. ❏...
Page 304: Where To Get Help
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 305: Help For Users In Europe
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 306: Help For Users In Singapore
Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 307: Help For Users In Thailand
Epson Hotline Phone: +62-1500-766 Fax: +62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS Jakarta MG.
Page 308 Company Name Address Phone E-mail NORTH ESC Medan Kompleks Graha Niaga, Jl. Bambu II No. A-4, (+6261)42066090/42066091 SUMATERA Medan- 20114 mdn-technical@epson- indonesia.co.id WEST JAWA ESC Bandung JL. CIHAMPELAS NO. 48A-BANDUNG JABAR (+6222)4207033 40116 bdg-technical@epson- indonesia.co.id ESC Yogyakarta YAP Square, Blok A No.6 Jl. C Simanjutak...
Page 309: Help For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Page 310: Help For Users In India
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
Page 311 User's Guide Appendix ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2665...

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Epson WF-C869R User Manual

Trademarks

About this Manual

Important Instructions

Printer Basics

Network Settings

Administrator Settings

Loading Paper

Placing Originals

Managing Contacts

Printing

Copying

Scanning

Faxing

Replacing Ink Supply Units and Other Consumables

Maintaining the Printer

Menu Options for Settings

Network Service and Software Information

Solving Problems

Quick Links

Related Manuals for Epson WF-C869R

Summary of Contents for Epson WF-C869R