The Power Off and Sleep Timers ....................... 42 Changing the Sleep Timer Settings ....................42 Changing the Power Off Timer Settings ..................44 Epson Connect Solutions for Smartphones, Tablets, and More ............44 Setting Up Epson Connect Services....................45 Using Epson Email Print ....................... 46 Using the Epson iPrint Mobile App ....................
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Connecting to a New Wi-Fi Router ....................64 Disabling Wi-Fi Features ....................... 64 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 66 Installing the Epson Universal Print Driver - Windows ............... 66 Installing the PostScript (PS3) Printer Software - Windows ............... 70 Installing the PostScript (PS3) Printer Software - Mac ...............
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Selecting the Universal Print Settings.................... 98 Universal Print Settings Options ....................99 Printing from a Computer ........................100 Printing with the Standard Epson Printer Software - Windows ............100 Selecting Basic Print Settings - Windows ..................101 Paper Source Options - Windows ................... 103 Print Quality Options - Windows .....................
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Checking Ink and Maintenance Box Status – Windows............... 181 Checking Cartridge and Maintenance Box Status - Mac ............. 183 Purchase Epson Ink Cartridges and Maintenance Box ..............184 Ink Cartridge Part Numbers ......................184 Removing and Installing Ink Cartridges.................... 185 Printing with Black Ink and Expended Color Cartridges ..............
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Cleaning the Print Head Using the Product Control Panel ............211 Cleaning the Print Head Using a Computer Utility..............212 Print Head Alignment ........................214 Aligning the Print Head Using the Product Control Panel ............214 Print Quality Adjustment........................215 Adjusting the Print Quality Using the Product Control Panel............
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Faint Printout or Printout Has Gaps ..................... 250 Grainy Printout..........................251 Incorrect Colors ........................... 252 Uninstall Your Product Software....................... 253 Uninstalling Printing Software - Standard Epson Printer Software - Windows ......253 Uninstalling Product Software - Mac.................... 254 Where to Get Help..........................255 Technical Specifications ........................257 Windows System Requirements ......................
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FCC Compliance Statement......................276 Binding Arbitration and Class Waiver ....................277 Trademarks ............................280 Copyright Notice..........................281 A Note Concerning Responsible Use of Copyrighted Materials........... 281 Default Delay Times for Power Management for Epson Products ..........282 Copyright Attribution ........................282...
Installing the Optional Cabinet and Paper Cassettes Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Mopria Print Service Android Printing Using the Epson Print Enabler...
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3. Make sure you have all the items shown here: Optional cabinet Side stands (×2) Front reinforcing bar Rear reinforcing bar Front cover Cabinet screws (×2) Rear brackets (×2) Bracket screws (x2) Side stand and reinforcing bar screws (×8)
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4. Place the stands between the cabinet's casters as shown. 5. Secure the stands to the cabinet with the included screws. Caution: Make sure the stands are securely attached or the product may fall over.
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6. Attach and secure the reinforcing bars to the stands with the included screws. 7. Place the cabinet on a flat surface and lock the front casters.
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8. Attach the front cover to the stands. 9. Remove the output tray from the product.
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10. Remove the paper cassette from the product. Note: If you are installing the optional cabinet under the optional paper cassette unit, remove the paper cassette from the optional cassette unit instead.
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11. Lift up your product or optional cassette unit and gently lower it onto the cabinet with the corners aligned. Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver. Note: Screws may be left over after installation.
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Warning: To lift the product, have two or more people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 12. Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws.
Parent topic: Installing the Optional Cabinet and Paper Cassettes Installing the Optional Paper Cassette Units You can install up to three optional paper cassette units to provide more paper capacity. If you are using the optional cabinet, install the cabinet under the bottom optional cassette unit first. 1.
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5. Remove the output tray. 6. Remove the paper cassette from the product.
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7. Remove the paper cassette from the optional paper cassette unit. 8. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
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9. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver. Note: Screws may be left over after installation.
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Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
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10. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws. 11. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.
12. Insert the paper cassette and place the correct sticker on the cassette unit to indicate the cassette number. 13. Attach the output tray. 14. Connect the power cord and other connection cables, then plug in the product. 15. Turn on the product. 16.
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Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette units. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage >...
3. Make sure Acquire from Printer is selected, and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - Mac...
You see a screen like this: 4. Select the number of cassette units installed as the Lower Cassette setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Turning Off the Operation Time Out Setting Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights The NFC tag power button and light home button Paper Setting button Stop button reset button The arrow buttons and the OK button Back button The Data light The Error light...
Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. On the Home screen, press the right arrow button to select Wi-Fi and press the OK button to view or change the current network settings. Icons Description Displays additional information or instructions.
You see a screen like this: 3. Select General Settings and press the OK button. 4. Select Basic Settings and press the OK button. 5. Press the down arrow button to select Language and press the OK button. 6. Use the arrow buttons to select a language and press the OK button. Parent topic: Using the Control Panel Selecting the Date and Time...
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You see a screen like this: 6. Select Daylight Saving Time and press the OK button. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) •...
5. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines, using the control panel buttons to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select •...
You see a screen like this: 3. Press the down arrow button to select Basic Settings and press the OK button. 4. Press the OK button to select LCD Brightness. 5. Press the left or right arrow buttons to decrease or increase the brightness. 6.
Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > PC Connection via USB. You see a screen like this: 3.
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Paper cassette 1 (C1) Optional cassettes 2, 3, and 4 (C2, C3, and C4)
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Optional cabinet Rear paper feed edge guides Paper support and extension...
Rear paper feed slot (B1) Feeder guard Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
Control panel Print head Front cover (A) Parent topic: Product Parts Locations Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Rear cover 2 (D2)
AC inlet Rear cover 1 (D1) Paper cassette rear covers (E) Service USB port for future use (do not remove sticker) USB port LAN port Note: If you are using a USB connection, make sure you insert the cable in the correct orientation. Parent topic: Product Parts Locations The Power Off and Sleep Timers...
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1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3. Press the OK button to select General Settings. 4. Press the OK button to select Basic Settings. 5.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Selecting Default Paper Settings - Administrator Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
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Epson iPrint opens. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens. Install Epson iPrint and repeat this step. 4. Touch the NFC antenna of your mobile device to the product NFC tag on your product again.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
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7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Select Wi-Fi. You see a screen like this: 3.
You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.
You see a screen like this: 3. Select Router. 4. Select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on your current connection settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7.
You see a screen like this: 3. Select General Settings > Network Settings > Network Status > Print Status Sheet > Print. 4. Press the OK button. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections...
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
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You see a screen like this: 3. Select Router > Change Settings > Others > Disable Wi-Fi. 4. Select Start Setup to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
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3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
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After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
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6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
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PDL Print Configuration Available Description option settings Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape...
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PDL Print Configuration Available Description option settings Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set...
PDL Print Configuration Available Description option settings Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file.
Home screen. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use.
3. Scroll down and select Printer Status/Print. 4. Select Print Status Sheet. 5. Select PS3 Font List or PCL Font List. 6. Select Print to print the font list. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Paper Types Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette: A3 (11.7 ×...
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1. Make sure the product is not operating and pull out the paper cassette. 2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using.
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3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 4. Make sure the paper size label matches the size of the paper loaded in the paper cassette. If necessary, remove the label holder and change the paper size indicated on the label.
• Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Specifications Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Paper Feed Slot...
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2. Slide the edge guides outward. 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
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Caution: To prevent paper feeding problems, make sure you do not load paper above the arrow marks inside the edge guides. • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot.
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You see a screen like this: 7. Select the size and type of paper you loaded. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, except when the long edge is set as the width of a user-defined paper size.
Paper Loading Capacity As described in the tables below, do not load paper in the paper cassettes above the arrow marks on the side edge guides. Standard and Thick Paper Capacity - Rear Paper Feed Slot You can load up to the following number of standard paper (17 to 24 lb [64 to 90 g/m ]) sheets in the rear paper feed slot: •...
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Paper type Paper size Loading capacity Cassette 1 Cassettes 2-4 (optional) Plain paper Available paper sizes* Up to the arrow mark on the edge guide from Executive Letterhead paper (7.25 × 10.5 inches Recycled paper [184 × 267 mm]) to A3 (11.7 ×...
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* Select the paper specification link below to view the list of available paper sizes. Note: Folio (8.5 × 13 inches [216 × 330 mm]) and Half Letter (5.5 × 8.5 inches [140 × 216 mm]) sizes are not available when printing with the PostScript printer driver. Epson Paper Capacity Paper type Loading capacity...
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(330 × 483 mm) Note: When printing at a user defined size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the print driver allows you to choose a better print quality, the printer will print using Standard or Normal print quality.
Pre-printed paper High quality plain paper Thick paper 25 to 40 lb (91 to 150 g/m Epson Bright White Paper Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Photo Paper Glossy...
(Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...
Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the Paper Setting button. You see a screen like this: 2.
Color Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.
Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
You see a screen like this: 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Paper Source Available settings Description Settings option Auto Select Available paper Select On for any of these settings to automatically print on Settings sources paper from any source containing paper that matches your paper settings Note: More than one paper source needs to be set to On. Error Notice Paper Size Notice Select On for either of these settings to display an error...
3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description...
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
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4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6.
Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Paper Types Paper or Media Type Settings - Printing Software Related tasks Printing Your Document or Photo - Windows Entering a User ID and Password for Printing...
Standard For everyday text and image printing. High For photos and graphics with high print quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
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• Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). •...
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You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
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10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Paper Types Related tasks Selecting Basic Print Settings - Windows...
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
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6. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
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You see the maintenance options: 4. Click the Extended Settings button.
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
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Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
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• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties.
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting...
Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance.
5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
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4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.
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10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Selecting Basic Print Settings - Mac...
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Print Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print.
Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Double-sided Printing Paper Types Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job.
Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Printing Your Document or Photo - Mac Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
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The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Related tasks Enabling the Optional Paper Cassettes - Windows...
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
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You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
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14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
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Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...
Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
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EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers.
EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
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• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
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The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print.
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You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: •...
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You see this window: 8. Select the orientation of your document. 9. To print on both sides of the paper, select one of the Print on Both Sides settings. 10. To change the printing order of the pages, select one of the Page Order settings. 11.
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Enabling the Optional Paper Cassettes - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac...
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
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10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...
You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the available print options. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks...
1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...
Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Your product and its software will let you know when an ink cartridge is low or expended, or when the maintenance box needs to be replaced. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can check ink cartridge and maintenance box status by using the printer buttons or the utilities included with the standard Epson printer software.
Checking Ink Status on the LCD Screen When one of your ink cartridges is low or expended, you see a message on the LCD screen. You can also check the status of the ink cartridges and maintenance box from the product control panel. 1.
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Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...
(Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
T912 T912XL T912XXL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
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4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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5. Remove the new cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
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7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. When you are finished, close the front cover. The product starts charging the ink and returns to its previous state when finished. Note: Do not turn off the printer during ink replacement.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
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You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Rollers for Paper Cassette 1 When the rollers in paper cassette 1 need to be replaced, you see a message on the LCD screen. There are three rollers for paper cassette 1: two on the back of the product and one on the cassette.
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4. Pull out paper cassette 1. 5. Open rear cover 1 (D1).
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6. Pull out rear cover 2 (D2). 7. Remove the roller cover inside the product.
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8. Pull up the roller tabs and slide the rollers to the left to remove them. 9. Insert the replacement rollers and slide them to the right until they click into place. 10. Replace the roller cover as shown and press it down until it clicks into place. 11.
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12. Close the rear cover 1 (D1). 13. On paper cassette 1, pull up on the lever as shown to release the roller. 14. Slide the roller towards the lever and lift it out of the cassette.
15. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 16. Press down on the lever as shown to lock the roller in place. 17.
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Note: Check that the arrows on the rollers point counterclockwise before installing them in paper cassettes 2 to 4. There are different rollers for paper cassette 1 and the other paper cassettes. 1. Turn off the product. 2. Wait for the power light to turn off, then unplug the power cord.
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5. Open the rear cover (E) that matches with the paper cassette you removed.
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6. Use a screwdriver to remove the three screws on the inner cover and remove the cover. 7. Pull down the roller tabs and slide the rollers to the right to remove them.
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8. Insert the replacement rollers and slide them to the left until they click into place. 9. Use a screwdriver to secure the inner cover to the printer with the three screws you removed. 10. Close the rear cover (E). 11.
13. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 14. Press down on the lever as shown to lock the roller in place. 15.
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You see a screen like this: 3. Scroll down and select Maintenance Roller Information. 4. Select Reset Maintenance Roller Counter. 5. Select the paper cassette in which you replaced the rollers. 6. Select Yes. 7. Select Yes again to confirm the reset. 8.
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.
Print head needs cleaning 7. Do one of the following: • If there are no gaps, select • If there are gaps or the pattern is faint, select and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
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• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Nozzle Check. You see a window like this: 5.
Print head needs cleaning 7. If there are no gaps, click Finish. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing.
Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Print head needs cleaning If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing.
5. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 6. Check the printed patterns on the alignment sheet and select the number representing the pattern with the least misaligned vertical line on the LCD screen: 7.
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3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Quality Adjustment. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7.
• For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 8. Select Done. Parent topic: Print Quality Adjustment Related topics Loading Paper Adjusting the Quality for Each Paper Type If you still notice dark or light bands in your printouts after adjusting the print quality, you can adjust the quality for each paper type.
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You see a screen like this: 5. Scroll down and select Print Quality Adjustment per Paper. 6. Select one of the following options: • Print Pattern to adjust the paper type for your printer • Enter Set Value to enter paper type alignment information for use on multiple printers of the same model 7.
• For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 9. Select Done. Parent topic: Print Quality Adjustment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. If paper does not feed correctly from the rear paper feed slot, you can use a cleaning sheet to clean the rollers.
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You see a screen like this: 4. Select the paper source you want to clean and select Start. 5. Do one of the following: • If the paper came out clean, select Finish. • If the paper did not come out clean, select Run to clean the paper guide again. Repeat these steps as necessary until the paper comes out clean.
Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
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5. Pull out the paper cassette. 6. Use a soft, moist cloth to clean the cassette roller. Caution: Using a dry cloth can damage the surface of the roller. 7. Insert the paper cassette all the way into the printer. 8.
9. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting the Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
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2. Remove all the paper from the product. 3. Wait for the power light to turn off, then unplug the power cord. 4. Disconnect any connected cables. 5. Close the rear paper support and remove the output tray. Note: Do not place the output tray on top of the product. The output tray can fall while the product is being moved and you can be injured.
Solving Page Layout and Content Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
• macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen.
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Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. Maintenance Roller in XX is nearing The maintenance rollers need to be replaced periodically for the end of its service life.
Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
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• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson.
Parent topic: Solving Problems Related concepts Print Head Cleaning Print Quality Adjustment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults.
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
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• Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again. •...
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks...
• If paper does not feed correctly after replacing the maintenance rollers, make sure you installed the maintenance rollers correctly. • If you installed an optional paper cassette unit, be sure to enable the cassette unit in the printing software. •...
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings.
Accessing Printer Properties - PostScript - Windows You can access the printer properties to view and change product settings for PostScript printing. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage >...
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Additional Layout and Print Options - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
• If your product is connected to a USB hub, connect it directly to your computer instead. • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. •...
• Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Related concepts Print Head Cleaning Print Quality Adjustment Related references Paper Specifications Available Epson Papers Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
• Adjust the print quality in the product software. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Quality Adjustment Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac...
the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the image size for printing, change the resolution setting to 600 dpi. Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable.
• Try turning off the PhotoEnhance setting in Windows. • If using the PostScript printer driver, try adjusting the Color Mode setting on the Advanced tab of the printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.
5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers &...
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You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2003 SP2 or later Windows Server supports only the printer driver; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support...
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Rated current 1.0 to 0.5 A Power consumption Printing: Approximately 37 W (ISO/IEC24712) Ready mode: Approximately 8.5 W Sleep mode: Approximately 1.2 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity...
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Security WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA2-Enterprise (AES) WEP (64/128 bit) Note: Wi-Fi Direct supports only WPA2-PSK (AES). Frequency band 2.4 GHz Maximum radio-frequency 20 dBm (EIRP) power transmitted Communication mode Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Ethernet Standard IEEE802.3i (10BASE-T)*...
• Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
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Font name Family HP equivalent URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet — Coronet URW Clarendon Condensed — Clarendon Condensed URW Classic Sans Medium, Bold, Italic, Bold Italic Univers URW Classic Sans Medium, Bold, Italic, Bold Italic Univers Condensed Condensed Antique Olive...
Font name Family HP equivalent Standard Symbol — SymbolPS Parent topic: Technical Specifications PCL Fonts Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium, Bold, Italic, Bold Courier Italic Letter Gothic Medium, Bold, Italic, Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, CourierPS Bold Oblique...
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Font name Family HP equivalent Symbol set NimbusSansNo2 Medium, Bold, Italic, Bold Arial Italic Nimbus Roman No9 Medium, Bold, Italic, Bold Times New Italic Nimbus Sans Medium, Bold, Oblique, Helvetica Bold Oblique Nimbus Sans Narrow Medium, Bold, Oblique, Helvetica Narrow Bold Oblique Palladio Roman, Bold, Italic, Bold...
Font name Family HP equivalent Symbol set URW Ryadh Medium, Bold Ryadh Bitmap Font Line Printer, Symbol set 9 OCR/Barcode Bitmap Font (PCL5 Mode Only) Font name Family Symbol set OCR A — OCR B — Code 39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or quality and color of the paper, the OCR/Barcode Bitmap fonts...
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Symbol set name Attribute Font classification EMC94-1 1, 2, 3, 9 Swedis2 1, 2, 3 ANSI ASCII 1, 2, 3, 7, 8 1, 2, 3 French2 1, 2, 3 German 1, 2, 3 Legal 1, 2, 3, 9 8859-2 ISO 1, 2, 3, 9 Spanish 1, 2, 3...
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Symbol set name Attribute Font classification PC-862, Hebrew 1, 7 Arabic8 HPWARA Pc864Ara Symbol Wingdings 579L ZapfDigbats OCR A OCR B OCR B Extension Code3-9 EAN/UPC Parent topic: Technical Specifications...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
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• If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. •...
• Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. • When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
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1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.