Troubleshooting - Kenmore 664.7512 Use & Care Manual

Problem Possible Causes
Nothing will Power supply cord is unplugged
operate
ENERGY SAVE is active
and the display is blank
Household fuse is blown or a circuit
breaker is tripped
Main or regulator gas shut-off valve
is in the Off position
The range is improperly connected
to the gas supply
Surface burners The control knob is not set correctly Push in knob before turning to a setting.
will not operate
Air in the gas lines
Clogged burner ports
Surface burner Clogged burner ports
flames are uneven,
Burner caps positioned improperly
yellow, and/or
Range converted improperly
noisy
Excessive heat
Cookware and flame are not
around cookware matched
on cooktop
Cooktop cooking Improper cookware
results not
what expected
Control knob set to incorrect heat
level
Range is not level
Oven will not Air in the gas lines
operate
Oven control lockout is ON
Control is in Demo mode
Electronic oven control set
incorrectly

TROUBLESHOOTING

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Solutions
Plug into a grounded 3 prong outlet.
Press any keypad on the control to display the time of day. See the
"Electronic Oven Controls" section for more information.
Replace the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
See the Installation Instructions.
Contact a trained repair specialist, or see Installation Instructions.
If this is the first time the surface burners have been used, turn on
any one of the surface burner knobs to release air from the gas lines.
See the "Sealed Surface Burners" section.
See the "Sealed Surface Burners" section.
See the "Sealed Surface Burners" section.
If propane gas is being used, contact a service technician.
See the back cover for more information.
The cookware should be centered above the burner with the bottom
sitting level on the grate. The flame should be adjusted so that it
does not extend up the sides of the pan.
Ideal cookware should have a flat bottom, straight sides, and a
well-fitting lid, and the material should be of a medium-to-heavy
thickness.
See the "Cooktop Use" section.
Level the range. See the Installation Instructions.
If this is the first time the oven has been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Press and hold START HOLD 3 SEC for 3 seconds to unlock.
Demo mode will deactivate all oven elements. See "Demo Mode" in
the Electronic Oven Controls" section.
See the "Electronic Oven Controls" section.
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