Troubleshooting - Kenmore 664.9512 Series Use & Care Manual

Problem
Nothing will operate
Cooktop will not operate
Excessive heat around
cookware on cooktop
Cooktop cooking results
not what expected
Cooktop element
cycles on and off
on Hi setting
Oven will not operate
Oven temperature
too high or too low
Oven indicator
lights flash
Display shows messages
Clean cycle did not work
on all spills
Mineral deposits are left
on the oven bottom after
the Clean cycle

TROUBLESHOOTING

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
Possible Causes
Power supply cord is unplugged Plug into a grounded outlet.
ENERGY SAVE is active
and the display is blank
Household fuse is blown or a
circuit breaker is tripped
The control displays an F9 or
F9 E0 error code
The control knob is set
incorrectly
Cookware that is not the
proper size
Control knob set to incorrect
heat level
Range is not level
Element cycling due to a
temperature limiter
Delay Start is set
Oven control lockout is ON
Control is in Demo mode
Electronic oven control set
incorrectly
Oven temperature needs
adjustment
Power to range is turned on
or restored
Power failure (display shows
flashing time)
Error code (display shows letter
followed by number)
Several cooking cycles between
Clean cycles or spills on oven
walls and doors
Tap water was used in the
Clean cycle
Range is not level
Solutions
Press any keypad on the control to display the time of day. See
the "Electronic Oven Controls" section for more information.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
The electrical outlet in the home may be miswired. Contact a
qualified electrician to verify the electrical supply.
Push in knob before turning to a setting.
Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more than
1 / " (1.3 cm) outside the cooking area.
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See the "Cooktop Use" section.
Level the range. See the Installation Instructions.
This is normal operation. The element may cycle on and off to
keep the cooktop from overheating.
See the "Electronic Oven Controls" section.
Press and hold START HOLD 3 SEC for 3 seconds to unlock.
Demo mode will deactivate all oven elements. See "Demo Mode"
in the Electronic Oven Controls" section.
See the "Electronic Oven Controls" section.
See "Oven Temperature Control" in the "Electronic Oven Controls"
section.
See "Control Display" in the "Electronic Oven Controls" section.
If the indicator light(s) keep flashing, call for service. See the
back cover for more information.
Clear the display. On some models, reset the clock, if needed.
See the "Clock" keypad feature in the "Feature Guide" section.
Depending on your model, press STOP to clear the display.
See "Control Display" in the "Electronic Oven Controls"
section. If it reappears, call for service. See the back cover
for more information.
Run additional Clean cycles. Kitchen and appliance cleaner
or cooktop cleaner can be used for stubborn soils.
Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a
cloth dampened with water to thoroughly remove any vinegar
residue.
Mineral deposits will collect on dry areas of the oven bottom
during the Clean cycle. Level the range. See the Installation
Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a
cloth dampened with water to thoroughly remove any vinegar
residue.
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