Troubleshooting - Kenmore 664.9511 series Use & Care Manual

Problem
Nothing will operate
Cooktop will not operate
Excessive heat around
cookware on cooktop
Cooktop cooking results
not what expected
Cooktop element
cycles on and off
on Hi setting
Oven will not operate
Oven temperature
too high or too low
Oven indicator
lights flash
Display shows messages
Self-Cleaning cycle
will not operate
18

TROUBLESHOOTING

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Possible Causes
Power supply cord is unplugged Plug into a grounded outlet.
Household fuse is blown or a
circuit breaker is tripped
The control displays an F9 or
F9 E0 error code
The control knob is set
incorrectly
On ceramic glass models, the
oven control lockout is set
Cookware that is not the
proper size
Control knob set to incorrect
heat level
Range is not level
Element cycling due to a
temperature limiter
Delay Start is set
Oven control lockout is ON
Control is in Demo mode
Electronic oven control set
incorrectly
Oven temperature needs
adjustment
Power to range is turned on or
restored
Power failure (Display shows
flashing time.
Error code (display shows letter
followed by number)
Start needs to be pressed so a
cycle can begin
The oven door is not closed
The Self-Cleaning function has
not been entered correctly
A Timed Cooking function has
been entered
The range is in Sabbath mode
Solutions
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
The electrical outlet in the home may be miswired. Contact a
qualified electrician to verify the electrical supply.
Push in knob before turning to a setting.
See the "Control Lock" keypad feature in the "Feature Guide."
Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more than
1 / " (1.3 cm) outside the cooking area.
2
See the "Cooktop Use" section.
Level the range. See the Installation Instructions.
This is normal operation. The element may cycle on and off to
keep the cooktop from overheating.
See the "Electronic Oven Controls" section.
Press and hold the Hold 3 Sec keypad for 3 seconds to unlock.
Demo mode will deactivate all oven elements. See "Demo Mode"
in the Electronic Oven Controls" section.
See the "Electronic Oven Controls" section.
See "Oven Temperature Control" in the "Electronic Oven Controls"
section.
See "Control Display" in the "Electronic Oven Controls" section. If
the indicator light(s) keep flashing, call for service. See the back
cover for more information.
Clear the display. On some models, reset the clock, if needed.
See "Clock" keypad feature in the "Feature Guide" section.
Depending on your model, press CANCEL to clear the display.
See "Control Display" in the "Electronic Oven Controls" section.
If it reappears, call for service. See the back cover for more
information.
See the "Start" keypad feature in the "Feature Guide" section.
Make sure the oven door is fully closed.
See the "Self-Cleaning Cycle" section.
See the "Cook Time" section.
See the "Sabbath Mode" section.