Winmate P-CAP SERIES User Manual

Flat stainless panel pc full ip65

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Flat Stainless P-CAP
Panel PC
®
Intel
Core
i5-5200U Broadwell 2.2 GHz (turbo to 2.7 GHz)
Full IP65
User Manual
Version 1.0
Document Part Number: 9152111I101G

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Summary of Contents for Winmate P-CAP SERIES

  • Page 1 Flat Stainless P-CAP Panel PC ® ™ Intel Core i5-5200U Broadwell 2.2 GHz (turbo to 2.7 GHz) Full IP65 User Manual Version 1.0 Document Part Number: 9152111I101G...
  • Page 2: Copyright Notice

    Warranty Winmate Inc. warranty guarantees that each of its products will be free from material and workmanship defects for a period of one year from the invoice date. If the customer discovers a defect, we will, at his/her option, repair or replace the defective product at no charge to the customer, provide it is returned during the warranty period of one year, with transportation charges prepaid.
  • Page 3 Customer Service We provide a service guide for any problem by the following steps: First, visit the website of our distributor to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance.
  • Page 4 Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory. NOTE: A note is used to emphasize helpful information IMPORTANT:...
  • Page 5: Safety Information

    Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis. Toujours débrancher le cordon d’alimentation du chassis lorsque vous travaillez sur celui-ci.
  • Page 6 Safety Precautions For your safety carefully read all the safety instructions before using the device. Keep this user manual for future reference.  Always disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. ...
  • Page 7 CAUTION/ATTENTION Use the recommended mounting apparatus to avoid risk of injury. Utiliser l’appareil de fixation recommandé pour éliminer le risque de blessure. WARNING! / AVERTISSEMENT! Only use the connection cords that come with the product. When in doubt, please contact the manufacturer. Utiliser seulement les cordons d’alimentation fournis avec le produit.
  • Page 8: Important Information

    Important Information Countries/ Area Symbol This equipment complies with essential requirements of: Electromagnetic Compatibility Directive(2014/30/EU) Low Voltage Directive (2014/35/EU) Restrictions of the use of certain hazardous substances (RoHS) Directive (2011/65/EU) European Union FCC Part 15 Subpart B Regulations Class B Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules.
  • Page 9 European Union This equipment is in conformity with the requirement of the following EU legislations and harmonized standards. Product also complies with the Council directions. Electromagnetic Compatibility Directive (2014/30/EU)  EN55024: 2010/ A1: 2015 o IEC61000-4-2: 2009 o IEC61000-4-3: 2006+A1: 2007+A2: 2010 o IEC61000-4-4: 2012 o IEC61000-4-5: 2014 o IEC61000-4-6: 2014...
  • Page 10: About This User Manual

    About This User Manual This User Manual provides information about using the Winmate® IP65 Flat Stainless P-CAP Panel PC with Intel® Core™ i5-5200U Broadwell 2.2 GHz (turbo to 2.7 GHz) processor. This User Manual applies to the IP65 Flat Stainless P-CAP Panel PC – R15IH3S-SPC3, R17IH3S-SPA1, R19IH3S-SPM11 and W22IH3S-SPA3.
  • Page 11: Table Of Contents

    Contents Preface ........................... ii About This User Manual ......................x Chapter 1: Introduction ......................1 1.1 Product Features ......................1 1.2 Package Content ......................2 1.3 Connector Placement ..................... 3 1.4 Physical Buttons and LED Indicators ................4 1.5 Schematics and Dimensions ................... 5 1.5.2 Dimensions 15".....................
  • Page 12 6.3.2 Yoke Mount ......................68 Chapter 7: Technical Support ....................70 7.1 Software Developer Support ..................70 7.1.1 Winmate Download Center ................70 7.1.2 Winmate File Share .................... 70 7.2 Problem Report Form ....................71 Appendix A: Product Specifications ..................73 Appendix B: Ordering Information ..................
  • Page 13 Introduction This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the device in the packing list. Mechanical dimensions and drawings included in this chapter. IP65 Flat Stainless P-CAP Panel PC...
  • Page 15: Chapter 1: Introduction

    Introduction Chapter 1: Introduction Winmate® IP65 Flat Stainless P-CAP Series Panel PC is rugged, industrial-grade panel PC series built to withstand challenging environments, undergoing rigorous testing to ensure safety and top performance. All of the models in the series are sealed to IP65 standard.
  • Page 16: Package Content

    1.2 Package Content Carefully remove the box and unpack your Panel PC. Please check if all the items listed below are inside your package. If any of these items are missing or damaged contact us immediately. Standard factory shipment list IP65 Flat Stainless P-CAP Driver CD &...
  • Page 17: Connector Placement

    User Manual Chapter 1 Introduction 1.3 Connector Placement IP65 Flat Stainless P-CAP Series Panel PC has IP65 type connectors with protection cap. For cable specifications refer to the Ch.2,“Cable Specifications” of this user manual. IP65 Flat Stainless P-CAP Panel PC...
  • Page 18: Physical Buttons And Led Indicators

    1.4 Physical Buttons and LED Indicators Physical buttons and LED indicators located on the rear side of the Panel PC. Physical Buttons Icon Button Description Reset Press to reset the system Power On/ Press to power on or power off the device LED Indicators LED Type Status...
  • Page 19: Schematics And Dimensions

    User Manual Chapter 1 Introduction 1.5 Schematics and Dimensions This section contains mechanical drawing of the panel PC. Notice that this is a simplified drawing and some components are not marked in detail. 1.5.2 Dimensions 15" Unit: mm 1.5.3 Dimensions 17” Unit: mm IP65 Flat Stainless P-CAP Panel PC...
  • Page 20: Dimensions 19

    1.5.4 Dimensions 19” Unit: mm 1.5.5 Dimensions 21.5” Unit: mm IP65 Flat Stainless P-CAP Panel PC...
  • Page 21: Getting Started

    Getting Started This chapter tells you important information on power supply, adapter and precautions tips. Pay attention to power considerations. IP65 Flat Stainless P-CAP Panel PC...
  • Page 22: Chapter 2: Getting Started

    User Manual Chapter 2 Getting Started Chapter 2: Getting Started This chapter provides information on how to connect the panel PC to the source of power, connector pinouts and the guideline to turn on/off the Panel PC. 2.1 Powering On 2.1.1 AC Adapter Components AC Adapter supplied with the power cord.
  • Page 23: Power Considerations

    User Manual Chapter 2 Getting Started ALTERNATING CURRENT / MISE À LE TERRE! This product must be grounded. Use only a grounded AC outlet. Install the additional PE ground wire if the local installation regulations require it. *If you do not use a grounded outlet while using the device, you may notice an electrical tingling sensation when the palms of your hands touch the device.
  • Page 24: Connecting The Power

    User Manual Chapter 2 Getting Started 2.1.4 Connecting the Power Cable Mounting Steps: Connect the AC adapter to the DC-in jack connector located on the back side of the Panel PC. Connect the power cord to AC adapter. Plug the power cord to the AC outlet and the device will turn on automatically. Note: Power cords vary in appearance by region and country.
  • Page 25: Connector Pin Assignments

    User Manual Chapter 2 Getting Started 2.2 Connector Pin Assignments This Panel PC is equipped with four connectors which are IP65 level and fool-proofing design. Use only the cables that are included in the package. The pin assignments of the cables are as follows.
  • Page 26: Serial Cable

    User Manual Chapter 2 Getting Started 2.2.2 Serial Cable The Flat Stainless P-CAP Panel PC has IP65 serial port connector. Use serial cable to connect serial interfaces. IP65 Flat Stainless P-CAP Panel PC...
  • Page 27: Ethernet Cable

    User Manual Chapter 2 Getting Started 2.2.3 Ethernet Cable The Flat Stainless P-CAP Panel PC has IP65 Ethernet connector. Use Ethernet cable to connect the Panel PC to the Internet. IP65 Flat Stainless P-CAP Panel PC...
  • Page 28: Usb 2.0 Cable

    User Manual Chapter 2 Getting Started 2.2.4 USB 2.0 Cable The Flat Stainless P-CAP Panel PC has one Full IP65 USB 2.0 connector. Use USB 2.0 cable to connect external devices such as mouse or keyboard to the Panel PC. IP65 Flat Stainless P-CAP Panel PC...
  • Page 29: Turning On And Off

    User Manual Chapter 2 Getting Started 2.3 Turning On and Off The unit is configured to Power ON when is connected to the power source (refer to Ch.2, “Powering On” section of this user manual for more details on how to power on the HMI device).
  • Page 30 Operating the Device This chapter provides detailed information on how to operate the device. If you have been using touch-screen Panel PCs before, the interface may look familiar. Sections include system settings parameters. IP65 Flat Stainless P-CAP Panel PC...
  • Page 31: Chapter 3: Operating The Device

    User Manual Chapter 3 Operating the Device Chapter 3: Operating the Device In this chapter you will find instructions on how to operate the Panel PC. 3.1 Operating System Flat Stainless P-CAP Panel PC support several versions of Windows OS: Windows 10 IoT Enterprise, Windows Embedded 8.1 Industry Pro, Windows Embedded 8 Standard, Windows 7 Pro for Embedded Systems, and Windows Embedded Standard 7 –...
  • Page 32: Multi-Touch

    User Manual Chapter 3 Operating the Device 3.2 Multi-Touch The touchpad supports the core gestures for Windows. Gesture Windows Usage Gesture Action Action Tap/ Click / Double- Click or double-click Double-tap click Panning with Scrolling Drag one or two Inertia fingers up and down Selection/Drag Mouse-drag/...
  • Page 33: How To Enable Watchdog

    Operating the Device 3.3 How to Enable Watchdog To enable Watchdog, you need to download Winmate Watchdog utility. Find more information on Watchdog in “Watchdog Guide” that you can download from Winmate Download Center or File Share. Refer to the Ch.7, “Technical Support”...
  • Page 34 User Manual Chapter 3 Operating the Device Settings Description The system automaticity restarts when this countdown Watchdog Countdown Time time reaches zero. Default: 10 min To set a cycle time to automatically reset watchdog Periodically Feed Time timer. Default: 9 min Enable or disable watchdog.
  • Page 35 AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu. IP65 Flat Stainless P-CAP Panel PC...
  • Page 36: Chapter 4: Ami Uefi Bios Setup

    User Manual Chapter 4 AMI UEFI BIOS Setup Chapter 4: AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu.
  • Page 37 User Manual Chapter 4 AMI UEFI BIOS Setup The following Keys can be used after entering the BIOS Setup. Function General Help Previous Values Optimized Defaults Save & Exit Exit Change Opt. Enter Select or execute command Cursor ↑ Moves to the previous item Cursor ↓...
  • Page 38: Bios Functions

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2 BIOS Functions The computer has AMI BIOS built-in and a CMOS SETUP utility that allow users to configure required settings or to activate certain system features. The following sections describe the configuration options found in the menu items. 4.2.1 Main Menu The Main menu displays the basic information about your system including BIOS version, processor RC version, system language, time, and date.
  • Page 39: Advanced Settings

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2 Advanced Settings Select the Advanced Tab from the IH32 setup menu to enter the advanced BIOS setup screen. You can select any of the items on the left frame of the screen to go to the sub menu for the item, such as CPU Configuration.
  • Page 40 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect ACPI Settings Configures ACPI Enter Opens submenu settings RTC Wake Settings Configures RTC Enter Opens submenu Wake parameters Trusted Computing Configures Trusted Enter Opens submenu Computing parameters CPU Configuration Configures CPU...
  • Page 41 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.1 ACPI Settings BIOS Setting Description Setting Option Effect Enable ACPI Auto BIOS ACPI Auto Enable/ Disable Enables or Disables Configuration Configuration this function Enable Hibernation Control Enable/ Disable Enables or Disables hibernation this function IP65 Flat Stainless P-CAP Panel PC...
  • Page 42 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.2 RTC Wake BIOS Setting Description Setting Option Effect Wake System from Enables or disables Disabled Disables wake up system wake on function alarm event. Fixed Time System will wake on the hr: min: sec specified Dynamic Time System will wake...
  • Page 43 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.3 Trusted Computing BIOS Setting Description Setting Option Effect Security Device Enable or disable Enabled/Disabled Set required Support BIOS support for configuration security device TPM State Enable or disable Enabled/Disabled Set required TPM state.
  • Page 44 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.4 CPU Configuration CPU Configuration allows you to change CPU settings. Use key arrows to navigate through the menu. BIOS Setting Description Setting Option Effect Hyper-threading Enabled for Enabled/Disabled When Disabled Windows XP and only one thread Linux (OS per enabled core is...
  • Page 45 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.5 SATA Configuration BIOS Setting Description Setting Option Effect SATA Controller (s) Allows users to Enabled/ Set desirable enable or disable Disabled configuration the SATA controller SATA Mode Allows users to Enabled/ Set desirable Selection select mode of...
  • Page 46 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.6 USB Configuration BIOS Setting Description Setting Option Effect Legacy USB Support User can enable or Disabled Will keep USB disable USB port. devices available only for EFI applications. Enabled Enable all the USB devices XHCI Hand‐off This is a...
  • Page 47 User Manual Chapter 4 AMI UEFI BIOS Setup and interrupt 10 Sec transfers. 20 Sec Device Reset time‐ USB mass storage 10 Sec Depends on the device start unit 20 Sec time‐out value command time‐ 30 Sec out. 40 Sec Device power‐up Maximum time the Auto...
  • Page 48 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.7 F81866 H/W Monitor 4.2.2.8 F81866 Super IO Configuration IP65 Flat Stainless P-CAP Panel PC...
  • Page 49 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect Setting Serial Port User can Enable/Disable Enable or Disable Parameters Enable/Disable the Serial Port (COM). serial port and Default: Enable select optimal settings for the Super IO Device. Super IO Watch Dog Timer Setting The watchdog timer circuit has to be triggered within a specified time by the...
  • Page 50 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.9 Serial Port Setting BIOS Setting Description Setting Option Effect Enable or Disable Set required Serial Port Enabled/ Disabled Serial Port (COM) parameters Set required Change setting Details of USB items Auto parameters Set required UART Mode...
  • Page 51 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.10 Chipset Menu 4.2.2.11 PCH - IO Configuration IP65 Flat Stainless P-CAP Panel PC...
  • Page 52 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect PCI Express Detail of PCI Express Set desirable Configuration items. parameters Set desirable USB Configuration Details of USB items N/A parameters Enables or disables Enabled/ Set desirable PCH LAN controller the LAN1/2 Disabled...
  • Page 53 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.12 PCI Express Configuration BIOS Setting Description Setting Option Effect DMI Link ASPM Allows users to Enabled/ Set desirable Control enable or disable Disabled parameters the DMI Link ASPM Control DMI Link Extended Allows users to Enabled/ Set desirable...
  • Page 54 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.13 USB Configuration BIOS Setting Description Setting Option Effect USB Precondition Allows user to Enabled/ Set desirable enable or disable Disabled parameters USB precondition XHCI Mode Allows user to [Smart Auto] Set desirable enable or disable parameters XHCI mode.
  • Page 55 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.14 System Agent (SA) Configuration Allows users to enable or disable VT-d. 4.2.2.15 Graphics Configuration IP65 Flat Stainless P-CAP Panel PC...
  • Page 56 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Graphics Turbo IMON Current Allows users to select which Graphics Turbo IMON Current Internal Graphics Allows users to enable or disable IGD Aperture Size This item allows users to select aperture size DVMT Pre-Allocated Allows users to select DVMT pre-allocated...
  • Page 57: Boot Menu

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.3 Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. The bootable devices will be automatically detected during POST and shown here, allowing you to set the sequence that the BIOS use to look for a boot device from which to load the operating system.
  • Page 58: Security Menu

    User Manual Chapter 4 AMI UEFI BIOS Setup shorten the OS Enabled Enables this boot process. function (Default: Disabled). Boot Option Specifies the Ex: Boot Option#1 Hard drive as the Priorities overall boot order (hard drive) first priority from the available devices 4.2.4 Security Menu This section allows to configure and improve system, and set up some system features...
  • Page 59: Save & Exit

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.5 Save & Exit BIOS Setting Description Setting Option Effect Save Changes and This saves the Enter <YES> Save changes Exit changes to the CMOS and exits the BIOS Setup program. Discard Changes This exits the BIOS Enter <YES>...
  • Page 60 User Manual Chapter 4 AMI UEFI BIOS Setup Save Changes Save changes done Enter <YES> Saves the changes so far to any of the setup options. Enter <NO> Return to the BIOS Setup Main Menu Discard Changes Discard changes Enter <YES> Saves the changes done so far to any of the setup...
  • Page 61: Using Recovery Wizard To Restore Computer

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.3 Using Recovery Wizard to Restore Computer The Panel PC has a dedicate recovery partition stored on the hard drive of the PC to enable quick one-key recovery process. This partition occupies about 11GB of the storage space, and comes built-in to the PC.
  • Page 62 User Manual Chapter 4 AMI UEFI BIOS Setup Wait the recovery process to complete. During the recovery process, a command prompt will show up to indicate the percent of recovery process complete. The computer will restart automatically after recovery completed. IP65 Flat Stainless P-CAP Panel PC...
  • Page 63: Driver Installation

    Driver Installation This chapter describes how to install all necessary drivers. IP65 Flat Stainless P-CAP Panel PC...
  • Page 64: Chapter 5: Driver Installation

    User Manual Chapter 4 Driver Installation Chapter 5: Driver Installation This chapter provides guideline to driver installations. 5.1 Chipset Driver The Intel Chipset Drivers should be installed first before the software drivers enable Plug & Play INF support for Intel chipset components. Follow the instructions below to complete the installation.
  • Page 65 User Manual Chapter 5 Driver Installation Step 2 Click “Next” to start the installation. Step 3 Click “Next” to continue the installation. IP65 Flat Stainless P-CAP Panel PC...
  • Page 66 User Manual Chapter 4 Driver Installation Step 4 Click “Yes, I want to restart this computer now” to finish installation. IP65 Flat Stainless P-CAP Panel PC...
  • Page 67: Graphics Driver

    User Manual Chapter 5 Driver Installation 5.2 Graphics Driver The Panel PC comes with Intel mobile Core i5 Dual Core CPU and integrated graphic controller. You need to install the Graphic driver to enable the function. Intel Graphic supports versatile display options and 32-bit 3D graphics engine. Triple independent display, enhanced display modes for widescreen flat panels for extend, twin, and clone display mode.
  • Page 68 User Manual Chapter 4 Driver Installation Step 2 Click “Next” to install the driver. Step 3 Click “Yes” to agree with the license terms. IP65 Flat Stainless P-CAP Panel PC...
  • Page 69 User Manual Chapter 5 Driver Installation Step 4 Click “Next” to install the driver. Step 5 Click “Yes, I want to restart this computer now” to finish installation. IP65 Flat Stainless P-CAP Panel PC...
  • Page 70: Audio Driver

    User Manual Chapter 4 Driver Installation 5.3 Audio Driver The ALC886 series are high-performance 7.1+2 Channel High Definition Audio Codecs providing ten DAC channels that simultaneously support 7.1 sound playbacks, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel stereo outputs.
  • Page 71 User Manual Chapter 5 Driver Installation Step 3 Click “Yes, I want to restart my computer now” to finish the installation. IP65 Flat Stainless P-CAP Panel PC...
  • Page 72: Ethernet Driver

    User Manual Chapter 4 Driver Installation 5.4 Ethernet Driver Please confirm which operating system is used on the IH32 Motherboard before installing the Ethernet drivers. Follow the steps below to complete the installation of the Intel® I210IT Gigabit-LAN Controller + I218LM Gigabit-LAN drivers. You will quickly complete the installation.
  • Page 73 User Manual Chapter 5 Driver Installation Step3 Click “Next” to agree with the license terms. Step 4 Click “Next” to install the driver. IP65 Flat Stainless P-CAP Panel PC...
  • Page 74 User Manual Chapter 4 Driver Installation Step 5 Click “Finish” to complete the driver installation. IP65 Flat Stainless P-CAP Panel PC...
  • Page 75: Intel® Management Engine Software

    User Manual Chapter 5 Driver Installation 5.5 Intel® Management Engine Software This installation program installs the Intel® ME software components required for the platform on which you are installing, and installs only those components that matches your platform’s capabilities. Step 1 Insert the driver CD and select the “Intel ME 9.0” folder and click “Setup.exe”. IP65 Flat Stainless P-CAP Panel PC...
  • Page 76 User Manual Chapter 4 Driver Installation Step 2 Click “Next” to continue the installation. Step 3 Click “Yes” to agree with the License terms. IP65 Flat Stainless P-CAP Panel PC...
  • Page 77 User Manual Chapter 5 Driver Installation Step 4 Choose “I accept the terms of the license agreement”, and click “Next” to continue. Step 5 Click “Finish” to complete the software installation. IP65 Flat Stainless P-CAP Panel PC...
  • Page 78 Mounting Solutions This chapter provides step-by-step mounting guide for all available mounting options. Flat Stainless P-CAP Panel PC...
  • Page 79: Chapter 6: Mounting Solutions

    User Manual Chapter 6 Mounting Solutions Chapter 6: Mounting Solutions This chapter provides mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. WARNING! / AVERTISSEMENT! Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury.
  • Page 80: Safety Precautions

    User Manual Chapter 6 Mounting Solutions 6.2 Safety Precautions Observe the following common safety precautions before installing any electronic device: • Use separate, non-intersecting paths to route power and networking wires. If power wiring and device wiring paths must be crossed make sure the wires are perpendicular at the intersection point.
  • Page 81: Mounting Guide

    Refer to sub-sections below for more details. 6.3.1 VESA Mount The Flat Stainless P-CAP Panel PC has VESA mount holes on the rear side. Follow instructions below to mount the unit with VESA Mount bracket (not supplied by Winmate). Size VESA Plate...
  • Page 82: Yoke Mount

    Notice that both hooks on bracket should lock the notches on the back cover of the device. 6.3.2 Yoke Mount Yoke Mount solution allows installing the Panel PC with the bracket (not supplied by Winmate). Mounting instruction: 1. Place the Panel PC on the bracket stand, aiming screw holes for each other.
  • Page 83: Technical Support

    Technical Support This chapter includes directory to Winmate technical support. IP65 Flat Stainless P-CAP Panel PC...
  • Page 84: Chapter 7: Technical Support

    This chapter includes technical support documents and software developing kit (SDK). If any problem occurs fill in problem report form enclosed and immediately contact us. 7.1 Software Developer Support Winmate provides the following SDK and Utilities for the IP65 Flat Stainless P-CAP Panel Item File Type Description Watchdog SDK...
  • Page 85: Problem Report Form

    User Manual Chapter 7 Technical Support 7.2 Problem Report Form IP65 Flat Stainless P-CAP Panel PC Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: _____________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible.
  • Page 86: Product Specifications

    Product Specifications This section includes product specifications. Appendix IP65 Flat Stainless P-CAP Panel PC...
  • Page 87: Appendix A: Product Specifications

    Appendix A: Product Specifications Hardware Specifications Model Name R15IH3S-SPC3 R17IH3S-SPA1 R19IH3S-SPM1 W22IH3S-SPA3 Display 15” Size 17” 19” 21.5” Resolution 1024 x 768 1280 x 1024 1280 x 1024 1920 x 1080 Brightness (typ.) (typ.) (typ.) (typ.) 700 : 1 3000 : 1 Contrast Ratio 1000 : 1 (typ.) 1000 : 1 (typ.)
  • Page 88 User Manual Appendix A Product Specifications Environmental Consideration Operating 0°C to +45°C Temperature Operating 30% to 90% (non-condensing) Humidity IP Rating Full IP65 Power Specifications Power Input 12V DC IN (Lockable Power Jack) Power 52W (typ.) 56W (typ.) 56W (typ.) 66W (typ.) Consumption Standards and Certification...
  • Page 89 Ordering Information This section includes product specifications. Appendix IP65 Flat Stainless P-CAP Panel PC...
  • Page 90: Appendix B: Ordering Information

    Appendix B: Ordering Information IP65 Flat Stainless P-CAP Panel PC available for ordering in the following configurations. Panel PC SODIMM DDR3 L Max 8GB Windows 10 IoT Enterprise Windows Embedded 8.1 Industry Pro Windows Embedded 8 Standard Windows Embedded 7 Standard Storage Mini PCIe SSD IP65 Flat Stainless P-CAP Panel PC...
  • Page 91 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: www.winmate.com...

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