Warranty Winmate Inc. warranty guarantees that each of its products will be free from material and workmanship defects for a period of one year from the invoice date. If the customer discovers a defect, we will, at his/her option, repair or replace the defective product at no charge to the customer, provide it is returned during the warranty period of one year, with transportation charges prepaid.
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Customer Service We provide a service guide for any problem by the following steps: First, visit the website of our distributor to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance.
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Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory. NOTE: A note is used to emphasize helpful information IMPORTANT:...
Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis.
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Safety Precautions For your safety carefully read all the safety instructions before using the device. Keep this user manual for future reference. Always disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. ...
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CAUTION/ATTENTION Use the recommended mounting apparatus to avoid risk of injury. Utiliser l’appareil de fixation recommandé pour éliminer le risque de blessure. WARNING! / AVERTISSEMENT! Only use the connection cords that come with the product. When in doubt, please contact the manufacturer. Utiliser seulement les cordons d’alimentation fournis avec le produit.
Important Information Countries/ Area Symbol This equipment complies with essential requirements of: Electromagnetic Compatibility Directive(2014/30/EU) Low Voltage Directive (2014/35/EU) Restrictions of the use of certain hazardous European Union substances (RoHS) Directive (2011/65/EU) FCC Part 15 Subpart B Regulations Class B Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules.
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European Union This equipment is in conformity with the requirement of the following EU legislations and harmonized standards. Product also complies with the Council directions. Electromagnetic Compatibility Directive (2014/30/EU) EN55024: 2010/ A1: 2015 o IEC61000-4-2: 2009 o IEC61000-4-3: 2006+A1: 2007+A2: 2010 o IEC61000-4-4: 2012 o IEC61000-4-5: 2014 o IEC61000-4-6: 2014...
About This User Manual This User Manual provides information about using the Winmate® IP65 Stainless Resistive Touch Panel PC with Intel® Dual Core Atom™ D2550 1.86 GHz processor. This User Manual applies to the IP65 Stainless Resistive Panel PC – R15ID3S-65C3, R17ID3S-65A1, R19ID3S- 65M1 and W22ID3S-65A3.
Contents Preface ..........................ii About This User Manual ....................x Chapter 1: Introduction ....................2 1.1 Product Features ..................... 2 1.2 Package Content ..................... 3 1.3 Connector Placement ..................... 4 1.4 Physical Button and LED Indicators ................ 5 1.5 Schematics and Dimensions ................... 6 1.5.1 Dimensions 15".....................
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6.3.2 Yoke Mount ....................68 Chapter 7: Technical Support ..................70 7.1 Software Developer Support ................70 7.1.1 Winmate Download Center ................ 70 7.1.2 Winmate File Share ..................70 7.2 Problem Report Form ................... 71 Appendix A: Product Specifications ................73 Appendix B: Ordering Information .................
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Introduction This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the device in the packing list. Mechanical dimensions and drawings included in this chapter. IP65 Stainless Resistive Panel PC...
All of the models in the series are sealed to IP65 standard. Stainless housing features anti-corrosion properties making it suitable for food, chemical and pharmaceutical industries. Winmate® IP65 Stainless Resistive Panel PC goes beyond that of the standard industrial panel computers with rugged construction, powerful performance, and flexible mounting options.
User Manual Chapter 1 Introduction 1.2 Package Content Carefully remove the box and unpack your Panel PC. Please check if all the items listed below are inside your package. If any of these items are missing or damaged contact us immediately.
User Manual Chapter 1 Introduction 1.3 Connector Placement The IP 65 Flat Stainless Resistive Panel PC has IP65 type connectors with protection cap. For cable specifications refer to the Ch.2,“Cable Specifications” of this user manual. IP65 Stainless Resistive Panel PC...
User Manual Chapter 1 Introduction 1.4 Physical Button and LED Indicators Physical Button and LED Indicators located on the rear side of the Panel PC. Physical Buttons Icon Button Description Reset Press to reset the system Power On/ Press to power on or power off the device LED Indicators LED Type Status...
User Manual Chapter 1 Introduction 1.5 Schematics and Dimensions This section contains mechanical drawing of the panel PC. Notice that this is a simplified drawing and some components are not marked in detail. 1.5.1 Dimensions 15" Unit: mm 1.5.2 Dimensions 17" Unit: mm IP65 Stainless Resistive Panel PC...
Getting Started This chapter tells you important information on power supply, adapter and precautions tips. Pay attention to power considerations. IP65 Stainless Resistive Panel PC...
User Manual Chapter 2 Getting Started Chapter 2: Getting Started This chapter provides information on how to connect the Panel PC to the source of power, connector pinouts and the guideline to turn on/off the Panel PC. 2.1 Powering On 2.1.1 AC Adapter Components AC Adapter supplied with the power cord.
User Manual Chapter 2 Getting Started ALTERNATING CURRENT / MISE À LE TERRE! This product must be grounded. Use only a grounded AC outlet. Install the additional PE ground wire if the local installation regulations require it. *If you do not use a grounded outlet while using the device, you may notice an electrical tingling sensation when the palms of your hands touch the device.
User Manual Chapter 2 Getting Started 2.1.4 Connecting the Power Cable Mounting Instruction Connect the AC adapter to the DC jack power connector located on the back side of the Panel PC. Connect the power cord to AC adapter. Plug the power cord to the AC outlet and the device will turn on automatically. Note: Power cords vary in appearance by region and country.
User Manual Chapter 2 Getting Started 2.2 Connector Pin Assignments This Panel PC is equipped with four connectors which are IP65 level and fool-proofing design. Use only the cables that are included in the package. The pin assignments of the cables are as follows.
User Manual Chapter 2 Getting Started 2.2.2 Serial Cable The IP65 Stainless Resistive Panel PC has IP65 serial port connector. Use serial cable to connect serial interfaces. IP65 Stainless Resistive Panel PC...
User Manual Chapter 2 Getting Started 2.2.3 Ethernet Cable The IP65 Stainless Resistive Panel PC has IP65 Ethernet connector. Use Ethernet cable to connect the Panel PC to the Internet. IP65 Stainless Resistive Panel PC...
Chapter 2 Getting Started 2.2.4 USB 2.0 Cable Flat IP65 Stainless Resistive Panel PC has one Full IP65 USB2.0 connector. Use USB2.0 cable to connect external devices such as mouse or keyboard to the Panel PC. IP65 Stainless Resistive Panel PC...
User Manual Chapter 2 Getting Started 2.3 Turning On and Off The unit is configured to Power ON when is connected to the power source (refer to Ch.2, “Powering On” section of this user manual for more details on how to power on the HMI device).
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Operating the Device This chapter provides detailed information on how to operate the device. If you have been using touch-screen Panel PCs before, the interface may look familiar. Sections include system settings parameters. IP65 Stainless Resistive Panel PC...
User Manual Chapter 3 Operating the Device Chapter 3: Operating the Device In this chapter you will find instructions on how to operate the Panel PC with Hot Tab. 3.1 Operating System The IP65 Stainless Resistive Panel PC supports several versions of Windows OS: Windows 10 IoT Enterprise, Windows Embedded 8.1 Industry Pro, Windows Embedded 8 Standard, Windows 7 Pro for Embedded Systems, and Windows Embedded Standard 7 –...
Operating the Device 3.2 How to Enable Watchdog To enable Watchdog, you need to download Winmate Watchdog utility. Find more information on Watchdog in “Watchdog Guide” that you can download from Winmate Download Center or File Share. Refer to the Ch.7, “Technical Support”...
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User Manual Chapter 3 Operating the Device Settings Description The system automaticity restarts when this countdown time Watchdog Countdown reaches zero. Time Default: 10 min To set a cycle time to automatically reset watchdog timer. Periodically Feed Time Default: 9 min IP65 Stainless Resistive Panel PC...
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AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu. IP65 Stainless Resistive Panel PC...
User Manual Chapter 4 AMI UEFI BIOS Setup Chapter 4: AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu.
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User Manual Chapter 4 AMI UEFI BIOS Setup The following Keys can be used after entering the BIOS Setup. Function General Help Previous Values Optimized Defaults Save & Exit Exit Change Opt. Enter Select or execute command Cursor ↑ Moves to the previous item Cursor ↓...
User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.1 Main Menu When you enter BIOS setup, the first menu that appears on the screen is the main menu.It contains the system information including BIOS version, processor RC version, system language, time, and date. Immediately after the [DEL] key is pressed during startup, the main BIOS setup menu appears: BIOS Setting...
User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2 Advanced Menu The advanced menu also uses to set configuration of the CPU and other system devices. There are sub menus on the left frame of the screen. IMPORTANT: Handle advanced BIOS settings page with caution. Any changes can affect the operation of your computer.
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User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect Launch PXE Control Launch PXE Enabled Load PXE Option OpROM OpROM ROMs. parameters. *Disabled Ignore all PXE Option ROMs. To limit the PXE support to particular devices, the function Use device for PXE.
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User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.1 PCI Subsystem Settings IP65 Stainless Resistive Panel PC...
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User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect PCI ROM Priority Selects the PCI Legacy ROM Launches Legacy Option ROM to launch in case EFI Compatible Launches EFI Multiple Option Compatible ROM ROMs PCI Latency Timer Use this function *32/64/96/128/16 Program the PCI...
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User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.2 ACPI Settings Advanced Configuration and Power Interface (ACPI) settings allow to control how the power switch operates. The power supply can be adjusted for power requirements. You can use the screen to select options of ACPI configuration. A description of the selected items will appear on the right side of the screen.
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User Manual Chapter 4 AMI UEFI BIOS Setup S3 Video Repost Control S3 Video Enable/ *Disable Enables or Disable Repost parameters S3 Video Repost *Default 4.2.2.3 S5 RTC Wake Settings You can use the screen to select options for Super IO Configuration, and change the value of the option selected.
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User Manual Chapter 4 AMI UEFI BIOS Setup *Default BIOS Setting Description Setting Option Effect Wake system with Control System Enable/ *Disable System wake on Fixed Time wake on alarm alarm event. When event settings enabled, System will wake on the HR:MIN:SEC specified Wake system with...
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User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect Hyper-Threading Enables for Enable/ Enables or disables Windows XP and Disable Hyper-Threading Linux (optimized Technology for Hyper- Threading Technology) and Disabled for other OS (not optimized for Hyper- Threading Technology)
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User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect SATA Controller (s) SATA Ports (0-3) Enable/ Enables or Device Names if Disable Disables SATA Ports Present and (0-3) Enabled Configure SATA as Allows users to ACHI Work in AHCI mode select mode of...
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User Manual Chapter 4 AMI UEFI BIOS Setup 6.2.2.6 iFFS Support BIOS Setting Description Setting Option Effect iFFS Support Control iFFS Enable/ Enables or Support Disable Disables this parameters function IP65 Stainless Resistive Panel PC...
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User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.7 USB Configuration BIOS Setting Description Setting Option Effect Legacy USB User can enable or Disable Will keep USB Support disable USB port. devices available only for EFI applications. Enable Enable all the USB devices EHCI Hand‐off This is a...
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User Manual Chapter 4 AMI UEFI BIOS Setup Device Reset time‐ USB mass storage 10 Sec Depends on the device start unit 20 Sec time‐out value command time‐ 30 Sec out. 40 Sec Device power‐up Maximum time the Auto Uses default value: delay device will take for a root port it is...
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User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect Set Parameters of Serial Ports. User Serial Port can Enable/Disable Enabled/ Disabled Enable or disable 1,2,3 ,4,5 the serial port and Serial Port (COM) Configuration select optimal settings for the super IO Device.
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User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.9 PC Health Status You can check System temperature, fan speed and other PC Health Status parameters. IP65 Stainless Resistive Panel PC...
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User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.10 PPM Configuration BIOS Setting Description Setting Option Effect Configure Intel Enable or disable Enabled/ Disabled EIST Speed Step (EIST) Intel Speed Step parameters (EIST) Configure CPU C Enable or Enabled/ Disabled CPU C state Report state Report disablethis...
User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.3 Chipset BIOS Setting Description Setting Effect Option Configure Host Enter Host Bridge Opens sub-menu Bridge parameters Configure South Enter South Bridge Opens sub-menu Bridge parameters IP65 Stainless Resistive Panel PC...
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User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.3.1 Host Bridge You can check memory information: memory frequency, total memory and DIMM#0. BIOS Setting Description Setting Option Effect Configures Memory Enter Opens submenu Memory Frequency Frequency and Timing Timing Settings Enter Opens submenu Intel IGD...
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User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.3.2 South Bridge BIOS Setting Description Setting Option Effect Enable/Disable Intel ® Enter Opens submenu TPT Devices IO Controller Hub (TPT) devices Enter Opens submenu PCI Express Root Configure PCI Express Port 0~3 Root Port 0~3 settings Enable/ Enables or disables...
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User Manual Chapter 4 AMI UEFI BIOS Setup TPT device BIOS Setting Description Setting Option Effect Enable/Disable Enter Opens submenu Intel ® IO TPT Devices Controller Hub (TPT) devices Configure PCI Enter Opens submenu PCI Express Root Express Root Port Port 0~3 0~3 settings Enable/...
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User Manual Chapter 4 AMI UEFI BIOS Setup PCI Express Settings BIOS Setting Description Setting Option Effect Enable/Disable Intel Enter Opens submenu TPT Devices ® IO Controller Hub (TPT) devices Configure PCI Enter Opens submenu PCI Express Root Express Root Port Port 0~3 0~3 settings Enable/...
User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.4 Boot BIOS Setting Description Setting Option Effect Number of seconds Set the number of Setup Prompt to wait for setup seconds Timeout activation key Set the keyboard Bootup Numlock Select the keyboard NumLock state State NumLock state...
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User Manual Chapter 4 AMI UEFI BIOS Setup Auto Only install Legacy OpRom with Legacy OS and logo would Configures VGA NOT be shown VGA Support Support settings during post. Efi driver will still be EFI Driver installed with EFi Disabled All USB devices will NOT be available...
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User Manual Chapter 4 AMI UEFI BIOS Setup SATA SM: ADATA Set the parameter XM15 32Gb for each Boot Option 1~3 UEFI: ADATA USB Set the parameter Flash Drive 1.00 for each Boot Option 1~3 Disabled Disable this function Enter Opens sub-menu Network Device Network Device...
User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.5 Security This section allows you to configure and improve your system and allows you to set up some system features according to your preference. BIOS Setting Description Setting Option Effect Displays whether Enter password.
User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.6 Save & Exit BIOS Setting Description Setting Option Effect Save Changes and This saves the <YES> Save changes Exit changes to the CMOS and exits the BIOS Setup program. Discard Changes This exits the BIOS <YES>...
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User Manual Chapter 4 AMI UEFI BIOS Setup setup options. <NO> Return to the BIOS Setup Main Menu Discard Changes Discard changes <YES> Saves the changes done so far to any of the setup <NO> Return to the BIOS options. Setup Main Menu Restore Defaults Restore/load...
User Manual Chapter 4 AMI UEFI BIOS Setup 4.3 Using Recovery Wizard to Restore Computer Note: Before starting the recovery process, make sure to backup all user data. The data will be lost after the recovery process. To enable quick one-key recovery procedure: ...
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User Manual Chapter 4 AMI UEFI BIOS Setup Wait the recovery process to complete. During the recovery process, a command prompt will show up to indicate the percent of recovery process complete. The system will restart automatically after recovery completed. IP65 Stainless Resistive Panel PC...
User Manual Chapter 5 Driver Installation Chapter 5: Driver Installation This chapter provides guideline to driver installations. 5.1 Chipset Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “Chipset Driver”. Step 2 In the opened folder double-click infinst_autol to execute the setup. Step 3 Welcome to the Setup Program window appears.
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User Manual Chapter 5 Driver Installation Step 4 Read License Agreement and click Yes to agree the license terms. Step 5 Refer to the Readme file to view the system requirements and installation information. Click Next to continue. Step 6 Software setup progress window will appear, click Next to continue. Step 7 Click “Yes, I want to restart this computer now”...
User Manual Chapter 5 Driver Installation 5.2 Graphics Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “Graphics Driver” and click Setup to execute the setup. IP65 Stainless Resistive Panel PC...
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User Manual Chapter 5 Driver Installation Step 2 Setup Welcome Window will appear, click Next to continue the process. Step 3 Carefully read the license terms and click Yes to agree. IP65 Stainless Resistive Panel PC...
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User Manual Chapter 5 Driver Installation Step 4 Check Readme file information, and click Next to install driver. IP65 Stainless Resistive Panel PC...
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User Manual Chapter 5 Driver Installation Step 5 Click Next to continue. Step 6 Setup is complete, select “Yes, I want to restart this computer now”. Click Finish to complete the installation and restart the computer. IP65 Stainless Resistive Panel PC...
User Manual Chapter 5 Driver Installation 5.3 Audio Driver The ALC886 series are high-performance 7.1+2 channel high definition audio codecs that provide ten DAC channels for simultaneous support of 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel stereo outputs.
User Manual Chapter 5 Driver Installation 5.4 Ethernet Driver Step 1.Right-click on the desktop, and then click Properties. Step 2 In the Other device dialog box go to Ethernet Controller. Step 3 In the Ethernet Controller Proprieties menu go to Driver tab, and click “Update Driver”...
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User Manual Chapter 5 Driver Installation Step 4 Click on “Browse my computer for driver software” to install the driver. Step 5 Choose the path where to install driver. Click Next to continue. IP65 Stainless Resistive Panel PC...
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User Manual Chapter 5 Driver Installation Step 6 Windows has successfully updated Ethernet driver software. Click Close to exit setup. IP65 Stainless Resistive Panel PC...
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Mounting Solutions This chapter provides step-by-step mounting guide for all available mounting options. Flat Stainless P-CAP Panel PC...
User Manual Chapter 6 Mounting Solutions Chapter 6: Mounting Solutions This chapter provides mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. WARNING! / AVERTISSEMENT! Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury.
User Manual Chapter 6 Mounting Solutions 6.2 Safety Precautions Observe the following common safety precautions before installing any electronic device: • Use separate, non-intersecting paths to route power and networking wires. If power wiring and device wiring paths must be crossed make sure the wires are perpendicular at the intersection point.
Refer to sub-sections below for more details. 6.3.1 VESA Mount The IP65 Stainless Resistive Panel PC has VESA mount holes on the rear side. Follow instructions below to mount the unit with VESA Mount bracket (not supplied by Winmate). Size VESA Plate...
Notice that both hooks on bracket should lock the notches on the back cover of the device. 6.3.2 Yoke Mount Yoke Mount solution allows installing the Panel PC with the bracket (not supplied by Winmate). Mounting instruction: 1. Place the Panel PC on the bracket stand, aiming screw holes for each other.
This chapter includes technical support documents and software developing kit (SDK). If any problem occurs fill in problem report form enclosed and immediately contact us. 7.1 Software Developer Support Winmate provides the following SDK and Utilities for IP65 Stainless Resistive Panel PC. Item File Type Description Watchdog SDK...
User Manual Chapter 7 Technical Support 7.2 Problem Report Form IP65 Stainless Resistive Panel PC Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: _____________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible.
Appendix A: Product Specifications Hardware Specifications Model Name R15ID3S-65C3 R17ID3S-65A1 R19ID3S-65M1 W22ID3S-65A3 Display 15” Size 17” 19” 21.5” Resolution 1024 x 768 1280 x 1024 1280 x 1024 1920 x 1080 Brightness (typ.) (typ.) (typ.) (typ.) 700 : 1 1000 : 1 Contrast Ratio 1000 : 1 (typ.) 1000 : 1 (typ.)
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Yoke Mount, VESA Mount Environmental Consideration Operating 0°C to +45°C Temperature Operating 30% to 90% (non-condensing) Humidity IP Rating Full IP65 Power Specifications Power Input 12V DC IN (Lockable Power Jack) Power 42W (typ.) 65W (typ.) 72W (typ.) 72W (typ.)
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Ordering Information This section includes product specifications. Appendix IP65 Stainless Resistive Panel PC...
User Manual Appendix B Ordering Information Appendix B: Ordering Information IP65 Stainless Resistive Panel PC available for ordering in the following configurations. Panel PC SODIMM DDR3L Max 4GB Windows Embedded 7 Standard Windows XP Embedded Storage 2.5” HDD / Mini PCIe SSD Touch 5 Wire Resistive AR Glass...
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Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: www.winmate.com...
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