Ricoh Aficio MP C2050 Operating Instructions Manual page 224

9. Troubleshooting
Messages
"Failed to obtain URL."
"Failed to obtain URL."
"Failed to obtain URL."
"Failed to obtain URL."
"Authentication has failed."
9
"Authentication has failed."
"Authentication has failed."
222
Cause
The machine cannot connect to
the server or cannot establish
communication.
The machine is connected to the
server, but the UA service is not
responding properly.
SSL is not specified correctly on
the server.
Server authentication failed.
The entered login user name or
login password is incorrect.
Authentication failed because no
more users can be registered.
(The number of users registered
in the Address Book has reached
capacity.)
Cannot access the authentication
server when using Windows
Authentication, LDAP
Authentication, or Integration
Server Authentication.
Solutions
Make sure the server's settings,
such as the IP address and host
name, are specified correctly on
the machine. Make sure the host
name of the UA Server is
specified correctly.
Make sure the UA service is
specified correctly.
Specify SSL using Authentication
Manager.
Make sure server authentication
is specified correctly on the
machine.
Ask the user administrator for the
correct login user name and login
password.
See the error codes below for
possible solutions:
B,W,L,I 0104-000
B,W,L,I 0206-003
W,L,I 0406-003
Delete unnecessary user
addresses.
See the error codes below for
possible solutions:
W,L,I 0612-005
A network or server error may
have occurred. Confirm the
network in use with the LAN
administrator.
If an error code appears, follow
the instructions next to the error
code in the table below.