About Video Calls - Polycom VVX 500 User Manual

Polycom® VVX® 500 Business Media Phone
Note: Video from Different Endpoints Will Display Differently on Your Phone
Depending on the phone or system that's sending video, black bars may appear on the top,
bottom, or sides of the video image. This occurs because the aspect ratio of the sent video doesn't
match the display area on your phone, and the portions of the video that aren't being received
display as black bars. If the received video matches your phone's display area, the received video
will fill the screen. If black bars display, you can remove them by selecting 'cropped' video screen
mode (see

About Video Calls

When you're in a call with a person that has a video-enabled phone, the person you're talking with—the
'far side'—displays in the call window, as shown next.
Far-side video also displays in Calls view, as shown next.
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Displaying Video in Normal, Full, and Cropped Modes.)