Transferring Calls - Polycom VVX 500 User Manual

Polycom® VVX® 500 Business Media Phone

Transferring Calls

When you transfer a call to another person, you have the option to talk to the person before the
transfer completes. If your phone supports a blind transfer, you can automatically transfer a call without
talking to the other person. The call is automatically transferred after you dial the number you're
transferring the call to.
To transfer a call:
1 From Active Call, Lines, or Calls view, tap Transfer. The active call is held.
2 From the Dialer, place a call to the person you want to transfer the call to.
User Tip: Accessing Your Directories and Favorites When You Transfer a Call
Instead of entering or selecting a number from the Dialer, you can select a directory entry or a
favorite to transfer the call to:
• To transfer to a directory entry: After you tap Transfer, press
then tap Contact Directory or Corporate Directory. Search for the person, and then call
them.
• To transfer to a favorite: After you tap Transfer, tap Favorites, and tap the favorite you
want to call.
3 When you hear the ring-back sound, tap Transfer to complete the transfer. Or, if you want to talk
with the person before the transfer completes, connect and talk with the person, and then tap
Transfer. To cancel the transfer before the call connects, tap Cancel.
To perform a blind transfer:
1 From Active Call, Lines, or Calls view, tap Transfer. The active call is held.
2 From the Dialer, tap Blind, and place a call to the person you want to transfer the call to. If you
don't see Blind, tap More (at the top of the screen), and tap Blind.
User Tip: Accessing Your Directories and Favorites When You Transfer a Call
Instead of entering or selecting a number from the Dialer, you can select a directory entry or a
favorite to transfer the call to:
• To transfer to a directory entry: After you tap Blind, press
tap Contact Directory or Corporate Directory. Search for the person, and then call them.
• To transfer to a favorite: After you tap Blind, tap Favorites, and tap the favorite you want
to call.
The call automatically transfers to the person you specified.
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