Error Messages And Fault Correction - Cembre ROLLY 2000 Operation And Maintenance Manual

6 Troubleshooting
6.3

Error messages and fault correction

Error message
ADC malfunction
Battery low
Buffer overflow
Card full
Cutter blocked
Cutter jammed
Device not conn.
File not found
FPGA malfunction
Head error
Head open
Head too hot
Invalid setup
Memory overflow
Name exists
No DHCP server
No label found
No label size
No Link
No record found
Cause
Hardware error
Battery the PC card is flat
The input buffer memory is full and the
computer is still transmitting data.
No more data can be stored on the memory
card
Cutter cannot return to its home position
and stays in an undefined position
No cutter function
The cutter is unable to cut the labels but is
able to return into its home position
Programming addresses a non-existent
device
Requested file is not on the memory card
Hardware error
Hardware error
Printhead not locked
Printhead is overheated
Error in the configuration memory
Current print job contains too much infor-
mation, e.g. selected font, large graphics
Duplicate usage of field name in the direct
programming
The printer is configured for DHCP, but
there is no DHCP server, or the DHCP
server is not currently available.
There are labels missing on the label
material
The label format as set in the software
does not correspond with the real label
format
Printer is loaded with continuous material,
but the software is set on labels
The size of the label is not defined in the
program.
No network link
Refers to the optional memory card;
database access error
Remedy
Switch the printer off and then on.
If error recurs call Cembre.
Replace battery on the PC card.
Use data transmission via protocol
(preferably RTS/CTS).
Replace card.
Switch off the printer. Remove material.
Switch on the printer. Restart print job.
Change material.
Switch the printer off and then on.
If error recurs call Cembre.
Press the cancel key.
Change material.
Either connect this device or correct the
programming.
Check the contents of the memory card.
Switch the printer off and then on.
If error recurs call Cembre.
Switch the printer off and then on.
If error recurs replace printhead.
Lock printhead.
After pausing, the print job will be continued
automatically. If the fault recurs repeatedly,
decrease head temperature (darkness
option) or the print speed via driver.
Re-configure printer.
If error recurs call Cembre.
Cancel current print job.
Reduce amount of data to be printed.
Correct programming
Switch off DHCP in the configuration, and
assign a fixed IP address.
Please contact your network administrator.
Press pause key repeatedly until printer
recognizes the next label on the material.
Cancel current print job.
Change the label format set in the software.
Restart print job.
Cancel current print job.
Set the sensor type --> continuous via
driver.
Restart the print job.
Check program.
Check network cable and connector.
Please contact your network administrator.
Check program and card contents.
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