PURCHASE
Operator selects 1.PURCHASE on base unit and types in PURCHASE amount
1.
2. Press ENTER on base unit and PINpad will prompt customer to PRESENT INSERT or SWIPE CARD
3. Operator gives PINpad to customer
4. Customer taps, inserts or swipes card
a. Insert or swipe - customer follows screen prompts to select account and enter PIN
b. Tap - customer follows screen prompts if required
5. Base and PINpad display ACCEPTED or DECLINED result
6. EFTPOS Receipt will be offered (depending on receipt print/prompt settings)
7.
EFTPOS terminal returns to idle screen ready for next transaction
PURCHASE WITH SIGNATURE
In some cases, the customer may be able to select ENTER instead of using their PIN. If this happens the
Merchant Receipt will print with a space for the customer to sign in. The terminal will require the operator
to verify the customer signature and confirm the transaction.
Your merchant agreement states you must keep a copy of your signed Merchant Receipts. These will be
used to verify the transaction should it be disputed.
CASH OUT
(Contactless not available with cash out transaction type)
Operator selects 2.CASH on base unit and types in Cash Out amount
1.
2. Press ENTER on base unit and PINpad will prompt customer to INSERT or SWIPE CARD
3. Operator gives PINpad to customer
4. Customer inserts or swipes card
5. Customer follows screen prompts to select account and enter PIN
6. Base and PINpad display ACCEPTED or DECLINED result
7.
EFTPOS Receipt will be offered (depending on receipt print/prompt settings)
8. EFTPOS terminal returns to idle screen ready for next transaction
PURCHASE + CASH OUT
(Contactless not available with cash out transaction type)
Operator selects 3.PUR/CASH on base unit
1.
2. Operator type in Purchase amount on base unit then press ENTER
3. Operator type in Cash out amount on base unit then press ENTER
4. PINpad will prompt customer to INSERT or SWIPE CARD
5. Operator gives PINpad to customer
6. Customer inserts or swipes card
7.
Customer follows screen prompts to select account and enter PIN
8. Base and PINpad display ACCEPTED or DECLINED result
9. EFTPOS Receipt will be offered (depending on receipt print/prompt settings)
10. EFTPOS terminal returns to idle screen ready for next transaction
8