PAX S300 Combo User Manual
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PAX S300 Combo User Manual

Paymark eftpos (mod), pax s300 combo (with s800 or s80/c)
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Paymark EFTPOS
(MOD)
Pax S300 Combo
(with S800 or S80/c)

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Summary of Contents for PAX Pax S300 Combo

  • Page 1 Paymark EFTPOS (MOD) Pax S300 Combo (with S800 or S80/c)

  • Page 2: Table Of Contents

    CONTENTS TERMINAL HARDWARE Which Plugs Go Where? S80c S800 S300 PINpad Paper Rolls SETTING UP YOUR EFTPOS EQUIMENT TRANSACTIONS OVERVIEW Contactless Transactions Electronic Offline Vouchers Manual (standalone) EFTPOS Transaction Types Purchase Purchase with Signature Cash Out Purchase + Cash Out MOTO Purchase Refund MOTO Refund...

  • Page 3: Terminal Hardware

    For EFTPOS terminal enquiries, issues or support contact Smartpay Technical Helpdesk on 0800 476 278 or email customer.service@smartpay.co.nz TERMINAL HARDWARE Smartpay two-piece countertop EFTPOS is a Pax S300 customer facing touchscreen PINpad plugged into a merchant facing Pax S80c or Pax S800 base unit. Which Plugs Go Where? On the back of your S80/c and S800 EFTPOS terminals there are ports available for plugging in the required cables.

  • Page 4: S80C

    S80c Thermal Receipt Printer Printer Cover Release Key (lift flap to change paper roll) F1 - F4 Paper Cutter Card Swipe Reader Contactless Reader/LEDs Menu Key LED Display Screen Enter/Accept/Logon Key Power On/Off Key Card Chip Slot LAN/ LINE POWER RS232A PINPAD S800 Printer Cover Release Key (lift flap to change paper roll)

  • Page 5: Paper Rolls

    (swipe/insert/tap) to the terminal wherever possible. In a 2-piece EFTPOS setup – once the transaction has prompted for a card it can only be cancelled on the S300 PINpad. Smartpay User Guide Pax S300 Combo (with S800 or S80/c)

  • Page 6: Contactless Transactions

    CONTACTLESS TRANSACTIONS Smartpay EFTPOS terminals can accept contactless payment cards and smart devices. Merchants can have contactless acceptance enabled or disabled through their Merchant bank. If contactless payment functionality is enabled, then once the transaction value is entered the Paywave/Paypass/tap-and-go card PRESENT option will be offered automatically for valid transaction types.

  • Page 7: Manual (Standalone) Eftpos

    Hospitality functionality must be approved by Merchant bank before it can be enabled on terminal. FINALISE Hospitality transaction type to complete (Finalise) transaction from a previous a pre-authorisation on CREDIT card (usually for room or vehicle hire). Smartpay User Guide Pax S300 Combo (with S800 or S80/c)

  • Page 8: Purchase

    PURCHASE Operator selects 1.PURCHASE on base unit and types in PURCHASE amount 2. Press ENTER on base unit and PINpad will prompt customer to PRESENT INSERT or SWIPE CARD 3. Operator gives PINpad to customer 4. Customer taps, inserts or swipes card a.

  • Page 9: Moto Purchase

    Merchant Refund Card. The amount being refunded should be credited back to the card used for the original purchase. Merchants should contact their bank to request this service and the card. Smartpay User Guide Pax S300 Combo (with S800 or S80/c)

  • Page 10: Administrative Functions

    ADMINISTRATIVE FUNCTIONS PAYMENT APPLICATION MENU Press MENU MAIN MENU To tab between the menu pages press UP/DOWN • 1. QUICK ACCESS ARROW keys 2. ADMIN Press CLEAR or CANCEL to go back 3. REPORTS • 4. UTILITY • Press number to select option 5.

  • Page 11: Merchant And Communication Settings

    3. REBOOT Press MENU → 6 → 1 Terminal screen will display ACCEPTED for a working connection or PROCESSING NOW > DECLINED PLEASE TRY AGAIN if the connection is not working. Smartpay User Guide Pax S300 Combo (with S800 or S80/c)

  • Page 12: Network Signal Icons

    MERCHANT & COMMUNICATION SETTINGS NETWORK SIGNAL ICONS On the S300 PINpad you will see one or more of the following icons appear in the top right corner. 20/05/17 10:00 Not Connected 20/05/17 10:00 Connecting/Disconnecting 20/05/17 10:00 Connected 20/05/17 10:00 Sending 20/05/17 10:00 Receiving BROADBAND/FIBRE AND DIAL-UP SETTINGS...

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