PAX S300 User Manual
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PAX S300 User Manual

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S300_USER MANUAL V2.1
S300 User Manual
Date: 20181024
Version: 2.10
Non Android Support:
support@pax.us
Android and PAXSTORE Support:
paxstore.support@pax.us
(877) 859-0099
www.pax.us
navi
20181024_v2.10

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  • Page 1 S300_USER MANUAL V2.1 S300 User Manual Date: 20181024 Version: 2.10 navi Non Android Support: support@pax.us 20181024_v2.10 Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 2 S300_USER MANUAL V2.1 THIS PAGE INTENTIONALLY LEFT BLANK Non Android Support: support@pax.us 20181024_v2.10 Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 3 If you cannot resolve the Issue, please contact us. Your level of access to this Service is governed by the support plan arrangements made between PAX and your Organization. Please consult this support plan for further information about your entitlements, including the hours when telephone support is available to you.
  • Page 4 W. Kammerer Original Release 20180228 V2.00 Tim L. Reformat and update. 20181024 V2.10 Tim L Update footers, preface and email addresses. Numerous other technical and non-technical updates. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 5: Table Of Contents

    ................................. 1 URPOSE ............................1 UPPORTED EVICES ............................1 NTENDED UDIENCE ..............................1 BBREVIATIONS PAX S300 TERMINAL OVERVIEW........................3 .......................... 3 ENERAL AFETY NFORMATION FCC Regulations ............................3 Physical Safety Information ........................3 RF Exposure Information .......................... 3 ............................... 4 EFINITIONS Screen and Keypad Layout ........................
  • Page 6 Credit VoidReturn ..........................53 ..........................54 EBIT RANSACTIONS Debit Sale ............................... 54 Debit Return ............................55 (EBT) T ..................56 LECTRONIC ENEFITS RANSFER RANSACTIONS EBT Sale ..............................56 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 7 Credit Return ............................68 Credit Void ............................. 69 Credit VoidSale ..........................70 Credit VoidReturn ..........................71 ..........................72 EBIT RANSACTIONS Debit Sale ............................... 72 Debit Return ............................73 Non Android Support: support@pax.us 20181024_v2.10 Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 8 S300_USER MANUAL V2.1 This page intentionally left blank 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 9: Introduction

    S300_USER MANUAL V2.1 1 Introduction This user manual provides a description of the S300 semi-integrated terminal and transaction functions. 1.1 Purpose This user manual describes transaction functions for the retail and restaurant markets. If you have a custom application, perform any modifications to your application in the BroadPOS MarketPlace MarketPlace in PAXSTORE, or manually modify terminal settings, some of the options and screens as described in the manual may be different.
  • Page 10 S300_USER MANUAL V2.1 Terminal Management System 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 11: Pax S300 Terminal Overview

    S300_USER MANUAL V2.1 2 PAX S300 Terminal Overview The S300 is a multilane transaction processing and communication terminal used in conjunction with a retail or restaurant point of sale (POS) and Electronic Cash Register (ECR) system. 2.1 General Safety Information Do not use the terminal if it is visibly damaged and regularly inspect the terminal for signs of tampering.

  • Page 12: Key Definitions

    S300_USER MANUAL V2.1 2.2 Key Definitions The following table provides a brief description of the keys on the S300 keypad. Name Description Number 0-9 Number Keys Input any numeric value or press twice to input alphabetic Keys characters. Alpha Press this to switch between alpha and numeric key entry.

  • Page 13: Basic System Screen Hierarchy (Before Downloading An Application)

    The following diagram shows the S300 basic system screen and option hierarchy and the following sections highlight each screen and option. See Section 3 for information on loading an application,...

  • Page 14: Welcome And Main Menu Screen

    App Management, Keys Injection, Date/Time Setup, App Info App Management App Management Input the password and press the Enter key on the pinpad. App Management Activate, App Update, Configuration, Terminal SN, App Info 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 15: Activate

    App Load screen. If successful, it again returns to the App Load Screen. Configuration Configuration Server URL, Server Port, Phone Setting, TMS Type 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 16 Scroll through and select a baud rate from 1200 through 56000. NOTE The available settings for the Phone #2 option on the Edit Phone screen are the same as Phone #1. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 17: Terminal Sn And App Info

    The screen displays rootcert info, scriptcert info, browser info, keyld info, sys info, common info, and bpagt info. NOTE The App Info option is accessible from more than one screen. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 18: Keys Injection

    Set Baud Rate Select a Baud Rate. The current baud rate display at the top of the screen. Scroll through and select a baud rate from 1200 through 19200. 2.7 Date Time Setup Date/Time Input the correct date. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 19: Communication

    Main Comm, Backup Comm, LAN Parameters, Dial Parameters, Maximum Tires, Connect Timeout, Receive Timeout Main Comm and Backup Comm Main Comm LAN Dial Backup Comm LAN, Dial, None 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 20: Lan Parameters

    IP Input the appropriate Gateway IP address. DNS IP Input the appropriate DNS IP address. PING Input a known good URL that the terminal can ping, such as www.pax.us. Dial Parameters Dial Parameters Dial Type, Dialing Prefix, Dial Tone Check 20181024_v2.10...

  • Page 21: Maximum Tries, Connect And Receive Timeout

    Input the maximum number of tries the terminal attempts to communicate. Connect Timeout Input a maximum connection timeout interval. Receive Timeout Input the maximum receive timeout interval. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 22: Security Settings

    User Password User Password Change Password? (Yes or No) Returns to User Password option. Input the old case sensitive password. When prompted, input the new case sensitive password. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 23: Loading An Application And Accessing Manual Settings

    “BroadPOS User Manual”. From there, see Section 6: Connecting Your Terminal to BroadPOS. If you have issues or questions that you cannot resolve after support@pax.us reviewing the online documentation, email PAX support at 20181024_v2.10 Non Android Support: support@pax.us...

  • Page 24: Accessing Menu Options After Downloading An Application

    Downloading an Application) and/or Section 6 and Section 7 for more information regarding possible menus and options. NOTE Numerous options require that you input the password before changing any parameters. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 25: Status Indicators

    Scroll up available Indicates additional content available above the screen currently viewed. Scroll down available Indicates additional content available below the screen currently viewed. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 26: Card Reading

    S300_USER MANUAL V2.1 4 Card Reading The S300 can handle magnetic stripe card, chip card, and contactless card transactions. 4.1 Magnetic Stripe Card Often referred to as a swipe transaction, the terminal can read the card with either a bottom to top or top to bottom swipe.

  • Page 27: Manual Settings

    S300_USER MANUAL V2.1 5 Manual Settings This section describes terminal options that can be set manually. However, PAX recommends that changes to terminal options be made by your administrator in BroadPOS MarketPlace and downloaded to the terminal through the application. Any changes made manually will be over written by a BroadPOS MarketPlace update or download.

  • Page 28: Display Transaction (Review And Find)

    Find a specific transaction using the last four digits of the transaction ID. Select the Find option and input the password. When prompted, input the last four digits of the card to find transaction(s). 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 29: Merchant Settings

    Card Types Visa, Mastercard, AMEX, Diners, Discover, JCB, enRoute, Extended Debit Prompt Enable or Disable Every transaction type has three options: Disabled, Always Enabled and Password Protected. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 30 Return (En), Balance (En) Gift Return (En), Add (En), Activate (En), Balance (En), Deact (En) Loyalty Add (En), Activate (En), Balance (En), Deact (En) Cash Return (En) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 31: Security Settings

    Every card type has two options: disable or always enabled. 5.3.1.3 Debit Prompt Debit Prompt Off or On Security Settings User Password Change PW Yes or No Secure Card No Security, Last 4 Digit, All Digits 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 32: Merchant Fee

    Surcharge Mode Off, Flat Fee, In Percentage, Highest Flat Fee Set Fee $0.00 Percentage Set Percentage Surcharge Name Input surcharge title Surcharge Confirm Enable or disable Surcharge Confirm 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 33: Set Auto Batch Time

    For example, an Auto Batch may only clear the database in the terminal and a batch request message is NOT sent to the host. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 34: Additional Prompts

    Credit, Debit, EBT, Gift, Cash Debit Account Turn Off or On Gift CVD2 Turn Off or On Gift Tender Type Turn Off or On Gift Sale Mode Turn Off or On 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 35: Operation Settings

    Operation Mode Demo Transactions are not processed. Screen Backlight and HALO Setup Allows you to disable, enable, or set a 60 second timer for the screen backlight. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 36: Peripherals

    Sales, Returns, and Cash Back. Peripherals Allows you to enable or disable the terminal’s Contactless Card Reader. Language Setting Allows you to set the terminal language to English or simplified Chinese. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 37: Host Settings

    EMV debit (tap or dip) transaction. Host Parameters Allows you to input or change the host user name and input the user password. NOTE 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 38: Hosts Phones

    Set Number Select Baud Rate Batch Phones Phone 1 Set Number Select Baud Rate Phone 2 Set Number Select Baud Rate Phone 3 Set Number Select Baud Rate 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 39: Hosts Url Params

    Do not confuse Auto Batch with Auto Dial. An Auto Dial sends a batch request message to the host. Some retail applications do not need to send a request message, so the terminal only clears the database. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 40: Batch Close

    TDES Keys Injection Select a key length of 8, 16 or 24 characters. POS Register Registers the terminal with the local point of sale. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 41: Date Time Setup

    When the current batch number displays, input a new batch number (increment by 1) and press the Enter button on the keypad two times to save the change. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 42: Working Mode

    All five fraud control parameters have the following nine options. Pre-Dial Call Pre-Dial Call All, Credit, Debit, EBT, Gift, Loyalty Pre-Dial Options Predial Off Predial On Predial On Swipe 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 43: Database

    KIM Key Injection Start, Set Baud Rate, Status RKI Option Download, Status Except for the RKI Option, see Section 2.6, Keys Injection, to review the Key Injection screens. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 44: App Management

    See Section 2.8.3 Dial Parameters, for information about these screens. LAN Parameters See Section 2.8.2 LAN Parameters, for information about these screens. ECR Comm. Type Choose the type of communications between the S300 and the Electronic Cash Register. 20181024_v2.10 Non Android Support: support@pax.us...

  • Page 45: Main Communication

    DNS Timeout Input time in seconds. Dial Parameters See Section 2.8.3 Dial Parameters, for information about these screens. LAN Parameters See Section 2.8.2 LAN Parameters, for information about these screens. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 46: Ecr Comm. Type

    COM1, COM2, USB, Ethernet COM1 and COM2 ECR Baud Rate Select Buad Rate (9600 or 115200) No settings for this option. Ethernet TCP/IP, HTTP Get, SSL/TSLS, HTTPS Get 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 47: Retail Environment Transactions

    6 Retail Environment Transactions This section describes the tasks required for processing transactions in the retail environment with the S300 terminal. As already stated, the screens and options described in this manual may be different than your application. See Section 7 Restaurant Environment Transactions for information on processing transactions in the restaurant environment.

  • Page 48: Retail Transaction Overview

    NOTE Because Gift and Loyalty card transactions are performed much the same way as Credit or Debit Card transactions, they are not described separately in this manual. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 49: Commercial Card Overview

    This section details the following transaction types for the retail credit card environment. Retail Credit Transaction Types Auth Sale ReportLost ForceAuth Return Reenter Post Auth Void VoidAuth VoidSale VoidPostAuth VoidReturn VoidForceAuth 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 50: Credit Card Transactions

    BroadPOS MarketPlace. NOTE Printing a receipt (or other items printed on the receipt) are a function of the ECR, not the S300 terminal. 6.5 Credit Card Transactions This section details retail credit card transaction types.

  • Page 51: Credit Forceauth

    Also, if the merchant tries to batch out and there is a transaction that has been authorized but did not have a postauth ran on it, that transaction can be forced as well. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 52 5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 53: Credit Postauth

    5. The card holder signs in the signature area and has the option to Accept, Clear (clear signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 54: Credit Voidauth

    4. Card holder reviews the transaction details and accepts the transaction, the system prompts for a signature. (If the card holder cancels, the terminal returns to the idle screen.) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 55: Credit Voidpostauth

    3. Card holder reviews the transaction details and accepts the transaction, the system prompts for a signature. (If the card holder cancels, the terminal returns to the idle screen.) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 56: Credit Voidforceauth

    3. Card holder reviews the transaction details and accepts the transaction, the system prompts for a signature. (If the card holder cancels, the terminal returns to the idle screen.) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 57: Credit Sale

    PIN and Accept or Cancel the sale. 3. The card holder accepts the transaction, the system prompts for a signature. (If the card holder cancels, the terminal returns to the idle screen.) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 58: Credit Return

    3. The card holder is prompted to Accept or Cancel the Return. 4. The card holder accepts the transaction, the system prompts for a signature. (If the card holder cancels, the terminal returns to the idle screen.) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 59: Credit Void

    3. Card holder (and merchant) review the total amount and accept or cancel the transaction. The system approves the Void transaction and returns to the idle screen. (If the card holder cancels, the terminal also returns to the idle screen.) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 60: Credit Voidsale

    8. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 61: Credit Voidreturn

    5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 62: Debit Card Transactions

    PIN number. The card holder selects a cash back amount. 2. Customer inputs their PIN and presses the Enter button on the terminal pinpad. 3. The system completes the transaction. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 63: Debit Return

    3. Merchant is prompted to input a reference number. (Inputs reference number.) 4. Card holder is prompted to input their PIN. (Inputs their PIN.) 5. The system completes the transaction. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 64: Electronic Benefits Transfer (Ebt) Transactions

    2. The terminal prompts the card holder to swipe their card and then input their PIN. (Card holder swipes card and inputs PIN.) 3. The system completes the transaction. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 65: Ebt Return

    2. Card holder is prompted to swipe their card. (Card is swiped.) 3. Balance is displayed and the card holder is prompted to input their PIN. (Inputs their PIN.) 4. The system completes the transaction. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 66: Restaurant Environment Transactions

    S300_USER MANUAL V2.1 7 Restaurant Environment Transactions This section describes the tasks required for processing transactions in the restaurant environment with the S300 terminal. As already stated, the screens and options described in this manual may be different than your application. NOTE Transaction types vary by host and what applications and options are certified.

  • Page 67: Restaurant Transaction Overview

    NOTE Because commercial transactions are performed much the same way as credit card transactions, they are not covered separately in this manual. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 68: Restaurant Credit Card Transaction Types

    NOTE For every transaction, the ECR sends the transaction message, including the EDC type, transaction type and transaction amount to the terminal and the terminal is initialized. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 69: Credit Card Transactions

    5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 70: Credit Forceauth

    5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 71: Credit Postauth

    5. The card holder signs in the signature area and has the option to Accept, Clear (clear signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 72: Credit Voidauth

    5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 73: Credit Voidpostauth

    4. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 74: Credit Voidforceauth

    4. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 75: Credit Sale

    4. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 76: Credit Return

    5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 77: Credit Void

    3. Card holder (and merchant) review the total amount and accept or cancel the transaction. The system approves the Void transaction and returns to the idle screen. (If the card holder cancels, the terminal also returns to the idle screen.) 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 78: Credit Voidsale

    5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 79: Credit Voidreturn

    5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099...

  • Page 80: Debit Card Transactions

    PIN number. The card holder selects a cash back amount. 8. Customer inputs their PIN and presses the Enter button on the terminal pinpad. 9. The system completes the transaction. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...

  • Page 81: Debit Return

    3. Restaurant is prompted to input a reference number. (Inputs reference number.) 4. Card holder is prompted to input their PIN. (Inputs their PIN.) 5. The system completes the transaction. 20181024_v2.10 Non Android Support: support@pax.us Android and PAXSTORE Support: paxstore.support@pax.us (877) 859-0099 www.pax.us...
  • Page 82 S300_USER MANUAL V2.1 Appendix A. Troubleshooting This section briefly describes how to troubleshoot issues that may arise during normal operation of the S300 Terminal. General Troubleshooting Review the following sections for possible issues and causes before requesting service for the terminal.

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