PAX S300 Manual
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Also See for S300:
- User manual (194 pages) ,
- Manual (78 pages) ,
- Quick reference manual (4 pages)
Table of Contents
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Table of Contents
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Summary of Contents for PAX S300
- Page 1 Paymark EFTPOS (PTS2017) Pax S300 Combo (with S800 or S80)
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Page 2: Table Of Contents
CONTENTS TERMINAL HARDWARE Which Plugs Go Where? S800 S300 PINpad Paper Rolls SETTING UP YOUR EFTPOS EQUIMENT TRANSACTIONS OVERVIEW Contactless Transactions Electronic Offline Vouchers Manual (standalone) EFTPOS Transaction Types Purchase Purchase with Signature Cash Out Purchase + Cash Out MOTO Purchase... - Page 3 CONTENTS MERCHANT and COMMUNICATION SETTINGS Print Current Configuration Configuration Update Network Comms Check Network Signal Icons Broadband/Fibre and Dial-up Settings Smartpay User Guide Pax S300 Combo (with S800 or S80/c)
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Page 4: Terminal Hardware
Plug the S300 PINpad in here for two-piece EFTPOS setup. PINPAD NOTE: When the S300 is plugged into an S800 you will need to pull the power cable or turn S800 off at the wall to manually power off the S300. -
Page 5: S800
(will appear along top of PRESENT CARD SCREEN) (plug other end of cable into base unit PINpad port) Colour Display Touch Screen Card Swipe Reader Cancel/Power On/Off Key Enter/Accept /OK Key Clear/Back/NO Key Chip Card Slot Smartpay User Guide Pax S300 Combo (with S800 or S80/c) -
Page 6: Paper Rolls
- For Broadband/Fibre Internet plug the Ethernet cable into the “LAN” socket. - For Dial-up, plug the phone cable into the “LINE” socket. 4. Plug the S300 cord into the “PINPAD” socket. 5. Tuck cables into the recessed cable tidy guides as required. -
Page 7: Contactless Transactions
The S300 PINpad prompts the customer to PRESENT / INSERT / SWIPE their card. Merchants should offer the S300 to their customer to complete the transaction; instructing them (if required) to present their card over the screen where the blue light is flashing. -
Page 8: Manual (Standalone) Eftpos
• EFTPOS terminal is not connected to POS • The idle screen displays transaction options • To start a transaction the operator selects transaction type required and types in amount IDLE SCREEN S300 IDLE SCREEN S800 (1 PIECE) (IF USING 2-PIECE COMBO) -
Page 9: Transaction Types
See tipping user guide for further information. CHECK CARD Card Status Check can be used to check if a card is valid. It is not a pre-authorisation and STATUS does not guarantee any funds. Smartpay User Guide Pax S300 Combo (with S800 or S80/c) -
Page 10: Purchase
TRANSACTIONS OVERVIEW Purchase 1. Operator selects PURCHASE and types in purchase amount ENTER and terminal prompts customer to PRESENT / INSERT or SWIPE CARD 2. Press 3. Operator presents EFTPOS terminal to customer 4. Customer taps, inserts or swipes card Insert or swipe - customer follows screen prompts to select account and enter PIN Tap - customer follows screen prompts if required 5. -
Page 11: Purchase + Cash Out
12. EFTPOS terminal displays ACCEPTED or DECLINED result 13. EFTPOS Receipt will be offered (depending on receipt print/prompt settings) 14. EFTPOS terminal returns to idle screen ready for next transaction Smartpay User Guide Pax S300 Combo (with S800 or S80/c) -
Page 12: Refund
TRANSACTIONS OVERVIEW Refund Merchants are enabled for refund transactions and provided a Merchant Refund Card by their merchant bank. Merchants should contact their bank to request this service and the card. 1. Operator selects REFUND types in refund amount ENTER and terminal prompts for MERCHANT REFUND CARD 2. -
Page 13: Pre Authorisation
7. Confirm ORIGINAL and FINAL amounts displayed - press ENTER 8. Print out merchant & customer copy of the FINAL receipt for merchant / customer record (merchant must keep their receipt copy) Smartpay User Guide Pax S300 Combo (with S800 or S80/c) -
Page 14: Cancel Auth
TRANSACTIONS OVERVIEW CANCEL AUTH (cancel authorisation) 1. Operator selects CANCEL AUTH (If there are no stored pre auth transactions the terminal will display no stored auth transactions) 2. Terminal will prompt merchant to SEARCH STORED TXNS > TRANS NUMBER = found on the receipt >... -
Page 15: Administrative Functions
Tab between the menu pages press up/down ARROW keys 2. TERMINAL 3. CONFIG 2. Press number to select option 4. CSE CLEAR CANCEL 3. Press to go back 5. DIAGNOSTICS 6. SECURITY Smartpay User Guide Pax S300 Combo (with S800 or S80/c) -
Page 16: Common Admin Functions
COMMON ADMIN FUNCTIONS MENU > MERCHANT > ADMIN > LOGON Manual Logon Press MENU > MERCHANT > REPRINT Reprint Last Receipt Press MENU > MERCHANT > REPRINT > RECEIPT LOOK UP > SELECT REQUIRED LOOK Press Reprint Any Receipt UP CRITERIA MENU >... - Page 17 DECLINED PLEASE TRY AGAIN if the connection is not working. NETWORK SIGNAL ICONS On the S300 PINpad you will see one or more of the following icons appear in the top right corner. 20/05/17 10:00 Not Connected...
- Page 18 MERCHANT & COMMUNICATION SETTINGS App Manager Smartpay THD may require you to access App Manager to change comms type or update your terminal software. Making unauthorised changes in these settings may stop your terminal from working correctly. Please contact Smartpay THD for assistance before you attempt to use this menu. Press CANCEL >...
- Page 19 System Settings App Manager controls some system settings that can be applied over the whole terminal. Terminal needs to be rebooted to apply changes. Brightness Default setting is at 80% - to change the display screen brightness: • Press CANCEL > FUNC (or MENU) > SYSTEM > DISPLAY > BRIGHTNESS DISPLAY Colours Default setting is black text on white background - to change the display screen...
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