enphase IQ Envoy Installation And Operation Manual page 43

L. Verify that the new IQ Envoy powers up.
BEST PRACTICE: When powered up and connected for the first time, the IQ Envoy may
retrieve an automatic update from Enphase. This update may take up to 15 minutes. During
the update the IQ Envoy LEDs flash green sequentially.
WARNING! Risk of Equipment Damage. Do not remove power from the IQ Envoy if the IQ
Envoy LEDs are flashing green sequentially. This indicates that a software update is in
progress.
CM. Connect the IQ Envoy to Enlighten as described in "7. Connect to Enlighten" on page 18.
CC. Verify that the new IQ Envoy Network Communications LED
If not, follow the network troubleshooting steps on page 36.
CE. If possible, log in to Enlighten and add the IQ Envoy to the Activation for this system by clicking
Add Another Envoy under the Envoy section.
CF. Verify that the new IQ Envoy starts discovering microinverters within 20 minutes of starting up. If
necessary, use the Enlighten or Device Scan button to start a new device scan during daylight
hours. (See "Initiate a New Scan for Microinverters" on page 24.)
NOTE: If the old IQ Envoy has communicated to the microinverters on the same day that the
new replacement IQ Envoy is installed, the new IQ Envoy will be unable to discover the
microinverters. Contact Enphase at
this situation.
CG. Assess the power line communications by running a Communication Check from Enlighten or
the Installer Toolkit. If the communication check shows poor power line communications,
relocate the IQ Envoy closer to the load center.
CH. Contact Enphase Support at
added to your system and to retire the replaced IQ Envoy.
CI. Ship the old IQ Envoy to Enphase using the supplied RMA shipping label.
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© 2017 Enphase Energy Inc.
IQ Envoy Installation and Operation
lights green within five minutes.
for assistance in
to have the new IQ Envoy
141-00039 Rev 01