enphase IQ Envoy Installation And Operation Manual page 32

Diagnose Network Connection
Select Diagnostic Tools to ping the Envoy, check network
connectivity, and check the network route.
Ping: To check that the router or network host connected to the
Envoy:
Select Ping.
•
Enter the IP address or url for the router or network
•
host.
The application displays a loading message until
results are returned. If the router or network host is
connected to the Envoy, the Ping returns a success
message. If the router or network host is not connected
to the Envoy, the Ping returns the following:
ping: bad address <xxx>
Check Network Connectivity: To check network connectivity
details for the Envoy:
Select Check Network Connectivity.
•
The application displays a loading message until
results are returned. When the results return, the
application displays a collection of basic network
diagnostic checks and results for the Envoy.
Check Network Route: To see the Envoy's path to the Internet
for all network interfaces:
Select Check Network Route.
•
The application displays a loading message until
results are returned. When the results return, the
application displays a collection of routing details for the Envoy's path to the Internet.
32 © 2017 Enphase Energy Inc.
IQ Envoy Installation and Operation
141-00039 Rev 01