Troubleshooting - Bowflex BXT216 Assembly & Owners Manual

Troubleshooting

Condition/Problem
No display/partial display/unit
will not turn on
Unit operates but Contact Heart
Rate (HR) not displayed
Unit operates but Telemetric HR
not displayed
Speed display is not accurate
Speed does not adjust (machine
turns on and operates)
Things to Check
Check electrical (wall) outlet
Check connection at front of unit Connection should be secure and undamaged. Replace power cord or con-
Check data cable integrity
Check data cable
connections/orientation
Check console display for
damage
Console Display
Sensor grip
Dry or calloused hands
Chest Strap
Check User Profile
Interference
Replace Chest Strap
Replace Console
Display set to wrong unit of
measure. (English/Metric)
Check Console
Speed handlebar connec-
tion (requires junction cover
removal)
Lower and Upper I/O Cables
(requires console removal)
Drive Belt
Assembly / Owner's Manual
Make sure unit is plugged into a functioning wall outlet. Test the outlet with a
known functioning device such as a lamp.
nection at unit if either are damaged.
All wires in cable should be intact. If any are visibly crimped or cut, replace
cable.
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Check for visual sign that console display is cracked or otherwise damaged.
Replace Console if damaged.
If Console only has partial display and all connections are fine, replace the
Console.
If the above steps do not resolve the problem, contact Customer Care for
further assistance.
Be sure hands are centered on HR sensors. Hands must be kept still with
relatively equal pressure applied to each side.
Sensors may have difficulty with dried out or calloused hands. A conductive
electrode cream (heart rate cream) can help make better conduct. These are
available on the web or at medical or some larger fitness stores.
If tests reveal no other issues, contact Customer Care for further assistance.
Strap should be "POLAR " compatible and uncoded. Make sure strap is
®
directly against skin and contact area is wet. Make sure the transmitter has
the curve oriented upward.
Select the Edit User Profile option for the User Profile. Go to the WIRELESS
HR setting and make sure that the current value is set to ON.
Try moving unit away from sources of interference (TV, Microwave, etc).
If interference is eliminated and HR does not function, replace strap.
If HR still does not function, contact Customer Care for further assistance.
Change display to show correct units.
Check for visual sign that Console is damaged. Replace Console if damaged.
Be sure cable from right Side Handlebar and cables to Console are secure
and undamaged.
All wires in the cables should be intact. If any are cut or crimped, replace
cable.
Check to be sure drive belt is around drive pulley and motor; inspect tension.
If the above steps do not resolve the problem, contact Customer Care for
further assistance.
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Solution