Section 9 - Accessories; Accessories; Section 10 - Maintenance And Service; Routine Maintenance - jenway Genova Nano Operating Manual

SECTION 9 – ACCESSORIES
9.1

ACCESSORIES

Part Code Description
035 092 Calibration solution set
SECTION 10 – MAINTENANCE AND SERVICE
10.1

ROUTINE MAINTENANCE

Ensure the external surfaces of the unit are clean and free from dust. The sample area should
always be kept clean and any accidental spillage should be wiped away immediately.
10.2

SERVICE

Our dedicated service team are on hand to help in the unlikely event that your Jenway equipment
develops a fault. Please contact them by one of the following means stating the serial number of
the unit and a clear description of the problem:
E-mail: service@bibby-scientific.com
Tel: +44 (0) 1785 810475
On occasion it may be necessary for your equipment to be sent back to our Service Department for
repair. In this case please contact the Service Department for a reference number which you should
include with your faulty equipment. Please also ensure you include a clear description of the fault
and a completed copy of our Decontamination Certificate. This is available as a downloadable pdf
file at www.jenway.com
package for the attention of the Service Department and post to the following address:
Bibby Scientific Ltd
Beacon Road
Stone
Staffordshire
ST15 0SA
United Kingdom
All replacement parts are guaranteed for 1 year and wherever possible, returned equipment is
turned around in 10 working days.
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or contact us and we will send a copy to you. Please clearly mark the