Getting Information, Help, And Service; Before You Call; Using The Documentation; Web Sites - IBM System Storage N3700 Hardware And Service Manual

v Appendix B, "Power cord list for N series products," on page 57 lists the feature
v Appendix C, "Parts list for the N3700," on page 59 lists the FRU part numbers

Getting information, help, and service

If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM System Storage N series product, and whom to call for service, if it is
necessary.
The following applies in Taiwan:

Before you call

Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation and use the
v Refer to the IBM Support Web site for information on known problems and

Using the documentation

Information about the N series product and Data ONTAP software is available in
printed documents and a documentation CD that comes with your system. The
same documentation is available as PDF files on the IBM NAS support Web site:
www.ibm.com/storage/support/nas/

Web sites

IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v For NAS product information, go to the following Web site:
v For NAS support information, go to the following Web site:
v For AutoSupport information, go to the following Web site:
v You can order publications through the IBM Publications Ordering System at the
xx
IBM System Storage N series: N3700 Hardware and Service Guide
codes for the power cords for the N3700.
and descriptions for the N3700 unit.
diagnostic tools that come with your system.
limitations.
www.ibm.com/storage/nas/
www.ibm.com/storage/support/nas/
www.ibm.com/storage/support/nas/
following Web site: