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B-4
A
PPENDIX
Additional Technical Support Resources
Online assistance can be obtained through the IBM
Automated Fax System, the Personal Computing Web
page, and the PSG Electronic Bulletin Board System.
Online Technical Support
IBM Personal Computing Web Page
IBM PSG BBS
IBM Automated Fax System
Troubleshooting
The following sections explain how to isolate and solve
adapter problems, including the following topics:
The 3Com World Wide Web site offers the latest drivers,
troubleshooting information, and software updates in the
Support area. To access the Web site, enter the 3Com URL
address into your Internet browser:
http://infodeli.3com.com/infodeli/swlib/n_i_c.
htm/
Status LEDs
Before the LEDs can be used for troubleshooting, the
adapter must be connected to the network (Chapter 2) and
the network driver must be installed (Chapter 3).
B: T
S
ECHNICAL
UPPORT
Status LEDs
3Com NIC Diagnostics program
Accessing the 3C905B-TX adapter Help system
3Com support services
Removing the 3C905B-TX adapter software
Checking Remote Wake-Up
Crossover cable troubleshooting tips
Frequently Asked Questions
Accessing the 3Com World Wide Web page
www.pc.ibm.com
1-919-517-0001
1-800-426-3395
1-800-465-3299 (in Canada)
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Table of Contents
Troubleshooting
