Troubleshooting; Is Your Fax Set Up Correctly - HP Analog Fax Accessory 300 Fax Manual

6

Troubleshooting

Use the information in this chapter to troubleshoot general fax issues.
Before you can use your fax accessory, you must complete the
following tasks:
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When the fax accessory is installed for the first time, the settings must
be entered manually by the administrator using the menus.
In the U.S. and many other countries/regions, setting the date, time,
Note
and other fax header information is a legal requirement.

Is your fax set up correctly?

Use the following checklist to help identify the cause of any fax related
problems you are encountering:
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ENWW
Select a location
Set the date, time, and fax header
Are you using the phone cord supplied with the fax
accessory?
This fax accessory has been tested with the supplied phone cord
to meet RJ11 specifications. Do not substitute another phone
cord; the analog fax accessory requires an analog phone cord.
It also requires an analog phone connection.
Is the fax/phone line connector seated in the socket on the
fax accessory?
Make sure that the phone jack is well seated in the socket. The
connector should be inserted into the socket until it "clicks."
Is the phone wall jack working properly?
Verify that a dial tone exists by attaching a phone to the wall jack.
Can you hear a dial tone, and can you make a phone call?
Is your fax set up correctly? 69