4
Troubleshooting
Use the information in this chapter to troubleshoot general fax issues:
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ENWW
Functional errors
• The test page does not print
• The e-mail notification is disabled
• An e-mail confirmation is not received
• PC FAX SEND does not appear on the MFP control panel
• The bitmap does not appear or print on the cover page
• The preview does not appear
• A billing code is required after disabling the feature
• The billing code text box does not appear
• The default fields do not refresh
• Changed settings do not take effect
• Changed settings do not take effect in a Point and Print
installation
Warning messages
• PC fax feature may be disabled at the MFP warning
• Cover page functionality will not be available warning
Error messages
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