Matrix Fitness A7xE-04 Ascent Trainer Service Manual
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Matrix Fitness A7xE-04 Ascent Trainer Service Manual

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Summary of Contents for Matrix Fitness A7xE-04 Ascent Trainer

  • Page 1 A 7 x E - 0 4 A s c E n t t r A i n E r s E r V i c E M A n U A l...

  • Page 2: Table Of Contents

    tAblE of contEnts cHAPtEr 1: sEriAl nUMbEr locAtion ............1 cHAPtEr 2: iMPortAnt sAfEty instrUctions Read and Save These Instructions ................3 Electrical Requirements ..................... 4 cHAPtEr 3: PrEVEntAtiVE MAintEnAncE Recommended Cleaning Tips ..................5 Check for Damaged Parts ..................5 Care and Maintenance Instructions ................
  • Page 3 tAblE of contEnts 8.12 Troubleshooting - Error 02AB ..................39 8.13 Troubleshooting - Error 02B4 ..................40 8.14 Troubleshooting - Error 0248 ..................41 8.15 Troubleshooting - Error 014A / 0247 ................42 8.16 Troubleshooting - No resistance Issues ..............43 8.17 Troubleshooting - No Power to the Console ...............

  • Page 4: Chapter 1: Serial Number Location

    cHAPtEr 1: sEriAl nUMbEr locAtion 1.1 sEriAl nUMbEr locAtion sEriAl nUMbEr locAtion...
  • Page 5 cHAPtEr 1: sEriAl nUMbEr locAtion 1.1 sEriAl nUMbEr locAtion - continUEd console serial number location consolE sEriAl nUMbEr locAtion...

  • Page 6: Chapter 2: Important Safety Instructions

    cHAPtEr 2: iMPortAnt sAfEty instrUctions 2.1 rEAd And sAVE tHEsE instrUctions This Ascent Trainer is intended for commercial use. To ensure cAUtion! If you experience chest pains, nausea, dizziness, or your safety and protect the equipment, read all instructions before shortness of breath, stop exercising immediately and consult operating the MATRIX Ascent Trainer. your physician before continuing. When using an electrical product, basic precautions should always be cAUtion! Any changes or modifications to this equipment followed including the following:...

  • Page 7: Electrical Requirements

    cHAPtEr 2: iMPortAnt sAfEty instrUctions 2.2 ElEctricAl rEQUirEMEnts The Matrix Ascent Trainer can now be self powered, but it recommended that the 7xe version of the Ascent Trainer be plugged in. If the A7xe is left in self powered mode, it will take approximately 30 seconds for the screen to load prior to every workout. It is recommended that the unit be plugged in for at least 4 hours after initial installation to charge the battery prior to using the self powered feature.

  • Page 8: Chapter 3: Preventative Maintenance

    3.2 cHEck for dAMAgEd PArts do not use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness Systems. MAintAin lAbEls And nAMEPlAtEs. Do not remove labels for any reason. They contain important information. If unreadable or missing, contact Matrix Fitness Systems for a replacement.

  • Page 9: Care And Maintenance Instructions

    cHAPtEr 3: PrEVEntAtiVE MAintEnAncE 3.3 cArE And MAintEnAncE instrUction In order to maximize life span, and minimize down time, all MATRIX equipment requires regular maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items and the frequency of which they should be done. Some basic tools and supplies will be necessary to perform these tasks which include (but may not be limited to): * Metric Allen wrenches * #2 Phillips head screwdriver...

  • Page 10: Touch Screen Care & Cleaning

    cHAPtEr 3: PrEVEntAtiVE MAintEnAncE 3.4 toUcH scrEEn cArE & clEAning toUcH scrEEn cArE And clEAning * The touch screen requires very little maintenance. We recommend that you periodically clean the touch screen surface with a clean dry 100% lint free cloth and water / soap mixture or a computer or LCD / LED screen cleaner. * It is very important to avoid using any other chemical on the touch screen.

  • Page 11: Chapter 4: Console Overlay And Workout Description

    cHAPtEr 4: consolE oVErlAy And workoUt dEscriPtion 4.1 consolE dEscriPtion The A7xe has a fully integrated touch screen display. All information required for workouts is explained on screen. Exploration of the interface is highly encouraged. The information explaining how to program for various workouts will give an explanation about the contents of each screen. Go: One touch Start.

  • Page 12: Workout Setup Steps

    cHAPtEr 4: consolE oVErlAy And workoUt dEscriPtion 4.2 workoUt sEtUP stEPs To set up a workout, press the touch screen over the program you Fitness test -The Cooper Fitness Test measures cardiovascular would like to use and then follow the prompts to begin your workout. fitness and proves an estimated sub-maximal VO2 result.

  • Page 13: Chapter 5: Manager Mode

    cHAPtEr 5: MAnAgEr ModE 5.1 MAnAgEr ModE oVErViEw The Manager's Custom Mode allows the club owner to customize the Ascent Trainer for the club. 1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the lower keypad. Manager Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.

  • Page 14: Manager Mode - About Tab

    cHAPtEr 5: MAnAgEr ModE 5.2 MAnAgEr ModE - sEriAl nUMbEr tAb A7xe-03-C - If the unit has the LMM board or the unit A7xe-02-C or A7xe-01-C - If the unit has the old MMM is the new model with 1 lift motor, the CSafe Model board, the CSafe Model should be set for MMM (even should be set for On.

  • Page 15: Manager Mode - Time Tab

    cHAPtEr 5: MAnAgEr ModE 5.3 MAnAgEr ModE - tiME tAb MAnAgEr ModE fUnction & dEfAUlts dEscriPtions ModifiEd Time Maximum Time This option allows the club to set the maximum Maximum: 99 Minutes Default: 60 Minutes workout duration limits during peak and non peak Minimum: 5 Minutes hours.

  • Page 16: Manager Mode - Tv Tab

    cHAPtEr 5: MAnAgEr ModE 5.5 MAnAgEr ModE - tV tAb MAnAgEr ModE fUnction & dEfAUlts dEscriPtions ModifiEd Default Channel This option controls the default TV channel Channels 1-999 Default: 3 on start up. Default Volume This option controls the default TV volume Maximum: 17 Default: 5 on start up.

  • Page 17: Manager Mode - Language Tab

    cHAPtEr 5: MAnAgEr ModE 5.6 MAnAgEr ModE - lAngUAgE tAb MAnAgEr ModE fUnction & dEfAUlts dEscriPtions ModifiEd Language Select default language. This option allows the user to select a flag for a specific language. lAngUAgE flAg Unit lAngUAgE flAg Unit lAngUAgE flAg Unit...

  • Page 18: Manager Mode - Other Tab

    cHAPtEr 5: MAnAgEr ModE 5.7 MAnAgEr ModE - otHEr tAb EnginEEring ModE fUnction & dEfAUlts dEscriPtions ModifiEd Other Asset Management This option allows fitness clubs to collect workout On or Off Default: Off data to a PC. Virtual Active This option controls the Virtual Active function. On or Off Default: Off...

  • Page 19: Chapter 6: Engineering Mode

    cHAPtEr 6: EnginEEring ModE 6.1 EnginEEring ModE oVErViEw The Engineering Mode allows the club owner to keep track of the technical settings and error history for the Ascent Trainer. 1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the lower keypad. Engineering Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.

  • Page 20: Engineering Mode - Calibration Tab

    cHAPtEr 6: EnginEEring ModE 6.2 EnginEEring ModE - cAlibrAtion tAb EnginEEring ModE fUnction & dEfAUlts dEscriPtions ModifiEd Calibration Auto Calibration This option calibrates the elevation parameters. RPM Low Limit Charge: This option controls the RPM low limit to iPod Range: 0 - 255 Default: 10 charge.

  • Page 21: Engineering Mode - Errors Tab

    cHAPtEr 6: EnginEEring ModE 6.4 EnginEEring ModE - Errors tAb EnginEEring ModE fUnction & dEfAUlts dEscriPtions ModifiEd Errors This option displays the error code history. 6.5 EnginEEring ModE - clUbs tAb EnginEEring ModE fUnction & dEfAUlts dEscriPtions ModifiEd Clubs This option allows the club to select a screen Default: MATRIX header from a list.

  • Page 22: Engineering Mode - Club Id Tab

    cHAPtEr 6: EnginEEring ModE 6.6 EnginEEring ModE - clUb id tAb EnginEEring ModE fUnction & dEfAUlts dEscriPtions ModifiEd Club ID This option records the Club ID of the fitness facility. 6.7 EnginEEring ModE - End Points tAb EnginEEring ModE fUnction & dEfAUlts dEscriPtions ModifiEd End Points...

  • Page 23: Engineering Mode - Other Tab

    cHAPtEr 6: EnginEEring ModE 6.8 EnginEEring ModE - otHEr tAb EnginEEring ModE fUnction & dEfAUlts dEscriPtions ModifiEd Other Erp Time If there is no use of the machine over a Maximum: 30 minutes Default: 0 minutes period of time, the console LEDs will turn Minimum: 0 off (go into ErP mode).

  • Page 24: Chapter 7: Service Mode

    cHAPtEr 7: sErVicE ModE 7.1 sErVicE ModE oVErViEw The Service Mode allows an authorized service provider to test and store information on the Ascent Trainer. 1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the lower keypad. Service Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.

  • Page 25: Service Mode - Setup Tab

    cHAPtEr 7: sErVicE ModE 7.2 sErVicE ModE - sEtUP tAb A7xe-02 - This setting is for non-self powered frames (A5x-02-F). A7xe-03 - This setting is for self powered frames (A5x-03-F). A7xe-04 - This setting is for the new style Ascent Trainer (A5x-04-F). This setting should be used for the current model. sErVicE ModE fUnction & dEfAUlts dEscriPtions Machine Type: Default: Ascent Trainer This option selects the current model.

  • Page 26: Service Mode - Test Tab

    cHAPtEr 7: sErVicE ModE 7.3 sErVicE ModE - tEst tAb A7xe-02--C Keypad - Old keypad - Includes Quick Start Key A7xe-03--C Keypad - Old keypad - Does NOT Includes Quick Start Key A7xe-04-C Keypad - New keypad - sErVicE ModE fUnction &...

  • Page 27: Service Mode - Log Tab

    cHAPtEr 7: sErVicE ModE 7.4 sErVicE ModE - log tAb sErVicE ModE fUnction & dEfAUlts dEscriPtions This option allows the club to record key components replacement history. 7.5 sErVicE ModE - dAtE & tiME tAb sErVicE ModE fUnction & dEfAUlts dEscriPtions Date &...

  • Page 28: Chapter 8: Troubleshooting

    cHAPtEr 8: troUblEsHooting 8.1 ElEctricAl diAgrAMs...
  • Page 29 cHAPtEr 8: troUblEsHooting 8.1 ElEctricAl diAgrAMs - continUEd digitAl coMMUnicAtion wirE...
  • Page 30 cHAPtEr 8: troUblEsHooting 8.1 ElEctricAl diAgrAMs - continUEd Hand Pulse connecting cable...
  • Page 31 cHAPtEr 8: troUblEsHooting 8.1 ElEctricAl diAgrAMs - continUEd Ecb wirE PowEr rEsistAncE wirE...

  • Page 32: Lcb Error Indicators

    cHAPtEr 8: troUblEsHooting 8.2 lcb lEd indicAtors lEd # description Generator RPM AC Plug-in Vcc(5V) System Status Error Status Error Status Resistance Incline 1 Forward Incline 2 Forward Incline 1 Rearward Incline 2 Rearward Charge Discharge 12V/6A(main power) Console Power...

  • Page 33: Lcb Wiring Connections

    cHAPtEr 8: troUblEsHooting 8.3 lcb wiring connEctions...

  • Page 34: Troubleshooting - Error 04A0

    cHAPtEr 8: troUblEsHooting 8.4 troUblEsHooting - Error 04A0 Error codE 04A0 1) syMPtoM: 04A0 – PCB communication disconnected. 2) solUtion: 1) Check the console cable connection at the UCB and LCB (Figures A & B). 2) Replace the console cable. 3) Replace the console.

  • Page 35: Troubleshooting - Error 04B0

    cHAPtEr 8: troUblEsHooting 8.5 troUblEsHooting - Error 04b0 Error codE 04b0 1) syMPtoM: 04B0 – LCB communication disconnected. 2) solUtion: 1) Check the console cable connection between the UCB and LCB (Figures A & B). 2) Replace the console cable. 3) Replace the LCB.

  • Page 36: Troubleshooting - Error 0140 / 014D

    cHAPtEr 8: troUblEsHooting 8.6 troUblEsHooting - Error 0140 / 014d Error codE 0140 / 01Ad 1) syMPtoM: 0140 – PCB communication disconnected. 014D – Incline no action & Incline no current 2) solUtion: 1) Follow the instructions in Section 4.8 to run Auto Calibration (Figure A). 2) If the error code happens during Auto Calibration, the machine will still work, no need to do anything.

  • Page 37: Troubleshooting - Error 01A1

    cHAPtEr 8: troUblEsHooting 8.7 troUblEsHooting - Error 01A1 Error codE 01A1 1) syMPtoM: 01A1 – Incline calibration error. It occurs when the calibration time is too long or the calibration distance is too short. 2) solUtion: 1) Follow the instructions in Section 3.5 to run Auto Calibration (Figure B). 2) Disconnect the incline tube from the incline frame (Figure A), then turn on the power.

  • Page 38: Troubleshooting - Error 0147

    cHAPtEr 8: troUblEsHooting 8.8 troUblEsHooting - Error 0147 Error codE 0147 1) syMPtoM: 0147 – Incline Motor is disconnected for 3 seconds. 2) solUtion: 1) Check the incline motor wire connection at the LCB (Figure A). 2) Check to see if the incline value changes on the display when INCLINE UP or DOWN keys are pressed (Figure B). - If there’s no change, replace the incline motor.

  • Page 39: Troubleshooting - Error 0148

    cHAPtEr 8: troUblEsHooting 8.9 troUblEsHooting - Error 0148 Error codE 0148 1) syMPtoM: 0148 – Incline motor over current. 2) solUtion: 1) Follow the instructions in Section 3.5 to run Auto Calibration (Figure B). 2) Disconnect the incline tube from the incline frame (Figure A), then turn on the power. - If the console still shows 0148, replace the incline motor.

  • Page 40: Troubleshooting - Error 0149

    cHAPtEr 8: troUblEsHooting 8.10 troUblEsHooting - Error 0149 Error codE 0149 1) syMPtoM: 0149 – The resistance current is over 3.7A for 1 second. 2) solUtion: 1) Check if the resistance is short circuited by measuring amperage through the generator cable (Figure A). - If the resistance value is under 10 ohms, replace the generator.

  • Page 41: Troubleshooting - Error 01B4

    cHAPtEr 8: troUblEsHooting 8.11 troUblEsHooting - Error 01b4 Error codE 01b4 1) syMPtoM: 01B4 – Battery terminals reversed or check circuit error. 2) solUtion: 1) Check the connection of the wiring on the terminals of the battery. They should be black to black and red to red (Figure A). 2) Replace the LCB.

  • Page 42: Troubleshooting - Error 02Ab

    cHAPtEr 8: troUblEsHooting 8.12 troUblEsHooting - Error 02Ab Error codE 02Ab 1) syMPtoM: 02AB – Machine Type Error. 2) solUtion: 1) Check if the console machine type is matched with the correct frame (Figures A & B). Remarks: There are two types of A5x/7x-F as shown below, each with different machine type setting. Machine type is A7xe-03 Machine type is A7xe-04 figUrE A...

  • Page 43: Troubleshooting - Error 02B4

    cHAPtEr 8: troUblEsHooting 8.13 troUblEsHooting - Error 02b4 Error codE 02b4 1) syMPtoM: 02B4 – Resistance type error. 2) solUtion: 1) Check if the machine is matched with the correct resistance system (resistor or ECB) (Figures A & B). 2) Check if the console is matched with the correct frame. 3) Replace the LCB.

  • Page 44: Troubleshooting - Error 0248

    cHAPtEr 8: troUblEsHooting 8.14 troUblEsHooting - Error 0248 Error codE 0248 1) syMPtoM: 0248 –Battery disconnection or fail. (When power is on, LCB battery voltage is less than 6 VAC) 2) solUtion: 1) Check the battery wire connection between the battery and LCB (Figure A). 2) Check to see if the battery voltage is less than 6 VAC (Figure B).

  • Page 45: Troubleshooting - Error 014A / 0247

    cHAPtEr 8: troUblEsHooting 8.15 troUblEsHooting - Error 014A / 0247 Error codE 014A / 0247 1) syMPtoM: 014A – LCB charge circuit is abnormal. 0247 – LCB fail. 2) solUtion: 1) Replace the LCB.

  • Page 46: Troubleshooting - No Resistance Issues

    cHAPtEr 8: troUblEsHooting 8.16 troUblEsHooting - no rEsistAncE issUE no rEsistAncE troUblEsHooting 1) syMPtoM: No resistance 2) solUtion: 1) Check the power resistance wire connection between the power resistor and LCB (Figure A). 2) Check to see if the resistor wire has resistance (Figure B). --If there is no resistance (ohms) reading, replace the power resistor.

  • Page 47: Troubleshooting - No Power To The Console

    cHAPtEr 8: troUblEsHooting 8.17 troUblEsHooting - no PowEr to tHE consolE no PowEr to tHE consolE 1) syMPtoM: a. The unit is not getting power from the outlet. b. The LCB is not getting power from the power receptacle. c & d. The LCB LEDs are lit, but there is no power to the console. 2) solUtion: a.

  • Page 48: Troubleshooting - Heart Rate Issues

    cHAPtEr 8: troUblEsHooting 8.18 troUblEsHooting - HEArt rAtE issUEs HEArt rAtE fUnction doEs not work or is rEAding incorrEctly PossiblE cAUsEs: 1) The HR grips are not hooked up correctly. 2) The HR grip wiring is damaged. 3) The console or HR board is not properly grounded. 4) The console, HR board, or wiring between are bad.

  • Page 49: Tv Troubleshooting - Overview

    cHAPtEr 8: troUblEsHooting 8.19 tV troUblEsHooting - oVErViEw Sections 8.13 - 8.16 will assist with diagnosing problems with TV and entertainment related equipment sold by Matrix FItness Equipment. The Matrix Ascent Trainer includes an integrated TV that shows in the large display window. The TV is capable of being shown as a 7" or 15" screen (Figures A & B). The console should be equipped with an entertainment keypad similar to Figure C. figUrE b figUrE A figUrE c...

  • Page 50: Tv Troubleshooting - Picture Fuzzy Or Unclear

    cHAPtEr 8: troUblEsHooting 8.20 tV troUblEsHooting - PictUrE fUZZy or UnclEAr 1) For a fuzzy or unclear picture, see the TV programming instructions in Section 10. If the TV is still fuzzy or unclear after programming: a) Check the coax connection at the entertainment port (Figure A). b) Remove the 5 screws holding the console to the console mast and check the coax connection at the console (Figure B).

  • Page 51: Tv Troubleshooting - Tv Will Not Turn On

    cHAPtEr 8: troUblEsHooting 8.21 tV troUblEsHooting - tV will not tUrn on 1) Remove the console back and check the electrical connections for the TV (Figures A & B). figUrE A figUrE b 2) After you have verified that all connects are secure, and the problem still persists, verify power at the outlet (Figure C). If the outlet is not outputting 120V, check the fitness room power.

  • Page 52: Tv Troubleshooting - Entertainment Keypad Issues

    cHAPtEr 8: troUblEsHooting 8.22 tV troUblEsHooting - EntErtAinMEnt kEyPAd issUEs EntErtAinMEnt kEyPAd is not working 1) syMPtoM: a. The entertainment keypad (Figure A) is not responding. 2) solUtion: a. Remove the console and check the connection of the entertainment keypad (Figure B). b.

  • Page 53: Chapter 9: Part Replacement Guide

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.1 front disk rEPlAcEMEnt 1) Remove the center cover by turning it counter clockwise (Figures A & B). figUrE A figUrE b 2) Remove the 3 screws holding the disk to the axle (Figure C). 3) Remove the disk (Figure D).

  • Page 54: Front Shroud Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.2 front sHroUd rEPlAcEMEnt 1) Remove the link arm and pedal arm plastic caps (Figures A & B). figUrE A figUrE b 2) Detach the dual action handlebar from the link arm (Figure C). 3) Secure the handlebar so that it is out of the way (Figure D). figUrE c figUrE d 4) Remove the front disks as outlined in Section 9.1.
  • Page 55 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.2 front sHroUd rEPlAcEMEnt - continUEd 7) Pull out the rubber tray from the cup holder plastic (figure G). 8) Remove the 2 screws to disassemble the cup holder plastic and remove it from the unit (Figure H). figUrE g figUrE H 9) Remove the 2 screws to disassemble and remove the middle stabilizer sweat cover (Figures I &...
  • Page 56 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.2 front sHroUd rEPlAcEMEnt - continUEd 12) Remove the 9 screws to detach the front shrouds from the frame (or each other) (Figure M). 13) Turn the crank to the slotted portion of the shroud (Figure N). figUrE M figUrE n 14) Remove the front shrouds for frame access (Figures O &...

  • Page 57: Lower Control Board (Lcb) Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.3 lowEr control boArd rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 9.1. 3) Disconnect all wires from the LCB (Figure A). figUrE A 4) Remove the 2 screws holding the LCB to the frame (Figure B).

  • Page 58: Generator Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.4 gEnErAtor rEPlAcEMEnt 1) Turn off power and disconnect the cord from the machine. 2) Remove the front disks as outlined in Section 9.1. 3) Remove the front shrouds as outlined in Section 9.2. 4) Cut the cable tie holding the cable to the frame (Figure A). 5) Unplug the power cable connector of the generator (Figure B).
  • Page 59 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.4 gEnErAtor rEPlAcEMEnt – continUEd 8) Remove the nut from the other side of the generator bracket (Figure E). 9) Loosen and remove the generator belt (Figure F). figUrE E figUrE f 10) Remove the generator from the frame. 11) Reverse Steps 1-10 to install a new generator.

  • Page 60: Generator Belt Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.5 gEnErAtor bElt rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Remove the front shrouds as outlined in Section 9.2. 4) Remove the generator as outlined in Section 9.4.

  • Page 61: Drive Belt Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.6 driVE bElt rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Loosen the belt tension bolt on the left side of the tension pulley and rotate the pulley counter-clockwise until there is enough slack in the belt to remove it (Figures A &...

  • Page 62: Pulley Axle Set Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.7 PUllEy AxlE sEt rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 9.1. 3) Loosen the belt tension bolt on the right side until there is enough slack to remove the drive belt (Figure A). 4) On the right side of the frame, remove the retaining clip that holds the pulley axle bearing into the frame (Figure B).

  • Page 63: Drive Axle Set Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.8 driVE AxlE sEt rEPlAcEMEnt NOTE: A Matrix special tool is needed to correctly replace a drive axle. Order part # 0000094817 from Matrix CTS at 866-693-4863 ext 3. 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Remove both belts as outlined in Sections 9.5 & 9.6. 4) On the left side of the frame, remove the retainer clip that holds the drive axle bearings in the frame (Figure A).
  • Page 64 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.8 driVE AxlE sEt rEPlAcEMEnt - continUEd 10) The drive axle should have come with an iron plate installed (Figure G). 11) Assemble the Matrix tool as shown in Figure H. figUrE g figUrE H 12) Slide the drive axle assembly into the frame from the right side.
  • Page 65 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.8 driVE AxlE sEt rEPlAcEMEnt - continUEd 16) Turn the nut until the iron plate is close to the frame on the right side (Figure M). 17) Remove the tools, then insert the bearing into the hole in the frame on the left side (Figure N). figUrE M figUrE n 18) Again use the M10 x 65L screw with a washer and a nut to attach the tool to the drive axle (Figure O).
  • Page 66 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.8 driVE AxlE sEt rEPlAcEMEnt - continUEd 22) Use a screwdriver to remove the iron plate from the drive axle (Figures S & T). figUrE s figUrE t 23) Re-install the belts as outlined in Sections 9.5 and 9.6. Reverse Steps 1-2 to re-assemble the unit. 24) Test the Ascent Trainer as outlined in Section 9.22.

  • Page 67: Crank Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.9 crAnk rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Remove the screw from the crank (Figure A). 4) Insert an M10 screw (should be at least 40 long) into the crank hole.

  • Page 68: Console Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.10 consolE rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the 5 screws that hold the console to the top of the console mast (Figure A). 3) Disconnect the console cable and other wiring and remove the console (Figure B). figUrE A figUrE b 4) Remove the 5 screws that hold the mounting plate to the console (Figure C).

  • Page 69: Console Overlay And Keypad Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.11 consolE kEyPAd / oVErlAy rEPlAcEMEnt note: The instructions below are for console overlays / keypads replacement, but the procedure is the same regardless of where the overlay / keypad is. 1) Remove the console as outlined in Section 9.10. 2) Remove the back cover of the console (Figure A).
  • Page 70 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.11 consolE kEyPAd / oVErlAy rEPlAcEMEnt - continUEd 6) Push the overlay / keypad ribbon cable through the hole in the console and plug it in (Figure E). 7) Match the overlay / keypad to the cutout in the console (Figure F). figUrE E figUrE f 7) Press down on the corners of the overlay / keypad to keep it in place.

  • Page 71: Console Mast Handlebar Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.12 consolE MAst HAndlEbAr rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the 4 bolts that hold the handlebar to the console mast (Figure A). figUrE A 3) Pull the handlebar away from the console mast to expose the HR grip wiring (Figure B). 4) Carefully remove the wires from inside the console mast until the connectors on the ends come free and disconnect (Figure C).

  • Page 72: Incline Motor Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.13 inclinE Motor rEPlAcEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks as outlined in Section 9.1. 3) Complete Steps 6-8 and 10 from Section 9.2 to remove the cup holder and top shrouds from the unit (the main side shrouds do not need to be removed).
  • Page 73 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.13 inclinE Motor rEPlAcEMEnt - continUEd 7) While the incline motor is out, the carriage rollers should be checked. Turn the rollers. The rollers should turn smoothly with only a small amount of friction (Figure E). 8) If the rollers need to be adjusted, loosen the horizontal bolts simultaneously first, then adjust the roller friction by adjusting the vertical screws simultaneously (Figure F).
  • Page 74 cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.13 inclinE Motor rEPlAcEMEnt - continUEd 10) Plug in the power wire of the new incline motor (with the motor still outside the unit). Plug in the unit. Press ENTER, 3, 0, 0, 1, ENTER to go to Service Mode.

  • Page 75: Dual Action Handlebar Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.14 dUAl Action HAndlEbAr rEPlAcEMEnt 1) Remove the plastic cover where the dual action handlebar meets the link arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the link arm meet (Figure B). figUrE A figUrE b 3) Remove the two bolts that hold on the pivot cap and remove the cap (Figure C).

  • Page 76: Foot Pedals Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.15 foot PEdAls rEPlAcEMEnt 1) Pull up on and remove the rubber portion of the pedal (Figure A). 2) Remove the 4 screws that hold the plastic pedal to the foot plate (Figure B). figUrE A figUrE b 3) Remove the plastic foot pedal (Figure C).

  • Page 77: Pedal Arm Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.16 PEdAl ArM rEPlAcEMEnt 1) Remove the plastic cover where the pedal arm attaches to the crank (Figure A). 2) Disconnect the pedal arm from the crank (Figure B). figUrE A figUrE b 3) Remove the plastic cap from the swing arm (Figure C). 4) Remove the bolt that holds the pedal and swing arms together (Figure D).

  • Page 78: Link Arm Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.17 link ArM rEPlAcEMEnt 1) Remove the plastic cover where the dual action handlebar meets the link arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar meets the link arm (Figure B). figUrE A figUrE b 3) Remove the bolt that holds the link arm to the pedal arm and remove the link arm (Figure C).

  • Page 79: Swing Arm Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.18 swing ArM rEPlAcEMEnt 1) Remove the bolt from the upper pivot joint on the swing arm (Figure A). 2) Remove the plastic cap from the swing arm (Figure B). figUrE A figUrE b 3) Remove the bolt that holds the swing arm to the pedal arm (Figure C). 4) Take the bolt removed in Step 1 and turn it into the shaft (Figure D).

  • Page 80: Vertical Stabilizer Arm Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.19 VErticAl stAbiliZEr ArM rEPlAcEMEnt 1) Remove the bolt that holds the vertical stabilizer arm to the frame (Figures A & B). figUrE A figUrE b 2) Remove the bolt from the upper pivot joint of the vertical stabilizer arm (Figure C). 3) Remove the vertical stabilizer arm (Figure D).

  • Page 81: Incline Arm Cover Replacement

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.20 inclinE ArM coVEr rEPlAcEMEnt 1) Remove the screw that holds the plastic cover on the arm (Figures A & B). figUrE A figUrE b 2) Remove the incline arm cover (Figure C). figUrE c 3) Reverse Steps 1-2 to install a new incline arm.

  • Page 82: Handlebar Service

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.21 HAndlEbAr sErVicE 1) All items on the handlebar are removed using a Phillips screwdriver from the underside of the bar. 2) Once the screws are removed, lift the part carefully, then disconnect any wire connections to fully remove the part. This includes any resistance &...

  • Page 83: Testing The Ascent Trainer

    cHAPtEr 9: PArt rEPlAcEMEnt gUidE 9.22 tEsting tHE AscEnt trAinEr oncE tHE Unit or rEPlAcEMEnt PArt is fUlly instAllEd And AssEMblEd And ProPErly PlAcEd on tHE floor, UsE tHE following instrUctions to tEst tHE MAcHinE: 1) Enter Service Mode (ENTER, 3, 0, 0, 1, ENTER) and input the serial number of the console. Also set the Machine Type (See Section 7.2) and Keypad (See Section 7.3) and verify that the Date and Time are correct (See Section 7.5).

  • Page 84: Ascent Trainer Specifications

    cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.1 AscEnt trAinEr sPEcificAtions moDel name A-5x/7x MODEL TYPE A7XE ASCENT FRAME PART # A-5X/7X-04-F CONSOLE PART # HURESAC-7XE-04-C Features STRIDE LENGTH (IN) 20 - 24” / 50.8 - 61.0 CM INCLINE RANGE 24% - 54% (15°...

  • Page 85: Fasteners & Assembly Tools

    cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.2 AssEMbly HArdwArE QUAntity skEtcH dEscriPtion PAckAgE color SOCKET HEAD CAP SCREW RED (2 BAGS) (M10 X 1.5P X 25L) 10.9 GRADE MINIMUM FLAT WASHER RED (2 BAGS) (10.2 X 20 X 2.0T) SOCKET HEAD CAP SCREW GREEN (M10 X 1.5P X 100L)

  • Page 86: Ascent Trainer Assembly Steps

    cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs stEP 1...
  • Page 87 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 2 - rEd HArdwArE bAg...
  • Page 88 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 3 - Pink HArdwArE bAg...
  • Page 89 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 4 - grEEn / yEllow HArdwArE bAg torque this bolt to 80 n-m.
  • Page 90 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 5 - rEd HArdwArE bAg...
  • Page 91 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 6...
  • Page 92 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 7 - blUE / blAck HArdwArE bAg...
  • Page 93 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 8 - wHitE HArdwArE bAg...
  • Page 94 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 9 - Pink HArdwArE bAg...
  • Page 95 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 10 - Pink HArdwArE bAg...
  • Page 96 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 11 - Pink HArdwArE bAg...
  • Page 97 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.3 AscEnt trAinEr AssEMbly stEPs - continUEd stEP 12 - Pink HArdwArE bAg...

  • Page 98: Stabilizing The Ascent Trainer

    cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.4 stAbiliZing tHE AscEnt trAinEr STABILIZING ThE MATRIX A7XE-04 ASCENT TRAINER The Matrix Ascent Trainer should be level for optimum use. Once you have placed your unit where you intend to use it, raise or lower one or both of the adjustable levelers located on the bottom of the frame.

  • Page 99: Tv Programming Instructions

    cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.5 tV ProgrAMMing instrUctions Once the cardio equipment has been installed, and proper power and cable wiring is provided, The Television must be programmed to the club's channels and settings. Auto Scan - An auto scan will search for channel signals from the coax cable. It will tune in all channels that provide a signal. 1.
  • Page 100 cHAPtEr 10: AscEnt trAinEr sPEcificAtions And AssEMbly gUidE 10.5 tV ProgrAMMing instrUctions - continUEd Auto Scan (continued): 8. If the channels are not coming in clearly after a channel scan (or if only some channels come in), follow Steps 4-7 to enter the Installation Use the CHANNEL UP or DOWN keys to change the TV System to match the club's incoming frequency (Figure G), then re-run Auto Scan.

  • Page 101: Chapter 11: Software Upgrade Procedure

    cHAPtEr 11: softwArE UPgrAdE ProcEdUrE 11.1 softwArE UPgrAdE ProcEdUrE * An AC power cord is required to update software in the field. Plug in the unit prior to beginning the update procedure. ** All plug ins must be removed prior to updating software (for example, no IPod can be connected). Do not use the console while an update is in process. *** If VA is installed on the console, wait until the Virtual Active icon on the standard display picture turns red prior to updating the software. 1) Five files should be present on the USB drive. These are: DrummuDeploy.cab, NK, IO_XXX, updateLMM.confige, and Extract_CE. 2) Turn on the power to the ascent trainer, wait until the standard display picture has been come up (Figure A). 2) Enter Manager Mode by pressing ENTER, 1, 0, 0, 1, ENTER on the lower keypad.
  • Page 102 notEs...
  • Page 103 MAtrix fitn E s s s y stE Ms c or P. 1610 LAND MARK DR IV E C OTTAGE G R O VE W I 53 527 U S A w w w. m a t r i x f i t n e s s . c o m TO LL FREE 866.

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