3
Using Voicemail
Enabling or Disabling Find Me Forwarding
When Find Me forwarding is enabled, calls sent to voicemail are routed to your Find Me forwarding
destination if the caller presses 1 while listening to your voicemail greeting.
You can enable or disable the Find Me forwarding option for the availability state that is currently
active. However, you hear the option to enable or disable Find Me forwarding only if it is configured in
one of the following ways:
Your ShoreTel Connect administrator enabled the Find Me option for you, and you configured a
Find Me destination in the ShoreTel Connect client.
You used the ShoreTel Connect client to enable the Find Me option and to configure a Find Me
destination.
To enable or disable Find Me forwarding:
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 9.
4. Press 5.
5. Chose one of the following options:
ShoreTel 420 IP Phone
To enable Find Me forwarding, press 1.
To disable Find Me forwarding, press 2.
Enabling or Disabling Find Me Forwarding
User Guide
38