ShoreTel 480 Quick Reference

ShoreTel IP Phone 480/480g Quick Reference

PHONE OPERATION

Place Calls

Use the speakerphone or a headset
Use the Directory
Make a conference call (while on a
call)
Make a call from History
Use the Intercom (through Directory)

Answer Calls

Answer a call
Send a call to voicemail
Divert an incoming call
Adjust volume of handset, headset,
or speakerphone when off hook;
adjust ringer volume when on hook
Answer call waiting (incoming call)
Pick up a call for another extension

Interact with Calls

Mute a call
Place a call on hold
Take a call off hold
Transfer a call
Join calls
Park a call on another extension
Unpark a call
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333
or + Ext.
+ to select +
+ Ext. + or
+ to select +
+ to select +
Lift handset or or or
or or
+ Ext. +
to select
Press green blinking call appearance button or
+ Ext.
or press call appearance button
or press orange blinking call appearance button
+ Ext. + or
+ Ext.
+ Ext.

VOICEMAIL

Log in to voicemail
main menu
Log in to voicemail from
another extension

EXTENSION ASSIGNMENT

Unassign user
Assign a phone number
to a phone

CUSTOMIZE YOUR PHONE

+
Set do-not-disturb
mode
Set call-forwarding
options
Change automatic
off-hook setting
Set headset type
Select a ringtone
Turn ringer on or
off
Set handsfree
mode
Change time zone

TROUBLESHOOTING

View phone information
Reboot your phone
Call the Help Desk
Note: For details about using the phone, see the ShoreTel IP Phone 480/480g User Guide.
+ Password +
*
Dial your Ext.+ Press during greeting + Password +
+ + +
Phone number + + Password +
+ + + +
+ + + +
+ + + +
+ + + +
+ + + +
+ + + +
+ + + +
+ (INFO#)
+ (RESET#)
www.shoretel.com
+
+ + +
+ +
+ +
+ +
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