Ricoh SP C352dn User Manual page 98

3. Troubleshooting
Problem
Print ends mid-job.
A print instruction was issued
from the computer, but printing
did not start.
Color originals are printed in
black and white.
PDF files do not print out/
cannot perform PDF direct print.
PDF files do not print out/
cannot perform PDF direct print.
PDF direct print produces
strange or malformed
characters.
"Resetting job..." appears and
printing is suspended.
Printing did not start even
though the specified print time
has already passed.
Printing did not start even
though the specified print time
has already passed.
Printing via wireless LAN is
slow.
96
Causes
An error might have occurred.
User Authentication may have
been set.
No color print settings are
configured on the printer driver.
PDF files are password-
protected.
PDF files cannot be printed if
they are print-disabled in PDF
file security setting.
Fonts were not embedded.
Memory is insufficient.
[Jobs Not Printed As Machine
Was Off] was set to [Do not
Print] in [Printer Features], but at
the specified printing time, the
main power switch was turned
off.
The time set on the printer or
computer is incorrect.
The number of jobs exceeds the
capacity of the printer.
Solutions
Check the printer's display panel
to see if an error has occurred.
For details about User
Authentication, see "Configuring
User Authentication", Security
Guide.
Change the "Color/ Black and
White:" setting on the printer
driver. For details about how to
change the "Color/ Black and
White:" setting, see the printer
driver Help.
To print password-protected PDF
files, enter the password in [PDF
Menu].
Change the PDF file security
setting.
Embed fonts in the PDF file you
want to print, and then print.
In [System], select [Memory
Usage] to [Font Priority].
Set [Jobs Not Printed As
Machine Was Off] to [Print
When Mach On] in [Printer
Features].
Set the correct time on the printer
or computer.
Reduce the number of jobs.