Download Print this page

Advertisement

Quick Links

Firmware Update Guide
This manual explains how to update the firmware of the following machine:
• Multifunctional Printer: SP C240SF/SP C242SF
• Printer: SP C240DN/SP C242DN
You can download the firmware update package from our Web site.
About the firmware package
The firmware packages on our Web site are each designed to be used for a
specific model, and cannot be used for any other model.
Confirm the model of your machine, and download the appropriate firm-
ware package for your model.
Disclaimer
The supplier shall not be liable to the customer for any consequential,
incidental or indirect damages (including, but not limited to, damages for
loss of profits, business interruption or loss of business information, and
the like) caused by failure of this software or loss of documents or data, nor
for any other damages arising out of the use of this software, even if the
customer has been advised of the possibility of such damages.
Before Updating the Firmware
Check your operating environment before beginning the update.
Compatible Operating Systems
Your computer must be running one of the following operating systems:
Windows XP (32/64 bit)/Vista (32/64 bit)/7 (32/64 bit), or Mac OS X 10.3.9
or later.
Backing up the machine's settings
After the firmware update, the machine's settings may return to their fac-
tory defaults.
Before you reconnect the machine for the update, we recommend that
you back up the machine's settings by accessing the machine using a Web
browser from a computer connected via a network.
Also, you can print out lists of scan and fax destinations or a configuration
page using a Web browser or the machine's control panel. For details, see
the manuals provided with the machine.
Connection
Connect your computer and the machine through a network or directly by
USB.
SP C240/C242 Series
Model No.
1

Advertisement

loading
Need help?

Need help?

Do you have a question about the SP C240 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Ricoh SP C240 Series

  • Page 1 Model No. SP C240/C242 Series Firmware Update Guide This manual explains how to update the firmware of the following machine: • Multifunctional Printer: SP C240SF/SP C242SF • Printer: SP C240DN/SP C242DN You can download the firmware update package from our Web site. ❖...
  • Page 2: Updating The Firmware

    CAUTION: • We recommend that you update the firmware via USB. If you update the firmware over the network, the machine may receive data over the network such as a print job during the updates, which can interfere with the update process. •...
  • Page 3 Connect your computer securely to the machine with the USB or network cable that you will be using for the firmware update. Disconnect any other non-essential cables. Print the configuration page. Use the following procedure to print the configuration page. Take note of the current firmware version (shown under ”Firmware Version”...
  • Page 4 Read the cautionary statements carefully, and then click [OK]. The firmware update tool opens. Do not close the update tool unless you are instructed to do so. For a USB connection, click [F/W Update (USB)]. For a network connection, enter the machine’s IP address in [Machine IP], and then click [F/W Update (NET)].
  • Page 5 Wait until the update completion message appears on the machine’s control panel. ❖ SP C240SF/C242SF ❖ SP C240DN/C242DN The Alert indicator starts flashing. Controller FW Dwnload complete Click [Close] to close the update tool. Turn off the power of the machine, and then turn it back on. After you turn the power back on, the machine performs initialization.
  • Page 6 ❖ SP C240DN/C242DN A. Press the [Menu] key. B. Press the [ ][ ] keys to select [List/Test Print], and then press the [OK] key. C. Press the [ ][ ] keys to select [Config. Page], and then press the [OK] key. Reconnect the cables as they were before the update.
  • Page 7: Troubleshooting

    Troubleshooting This section provides solutions to common update-related problems. If initialization does not end following a firmware update If “Ready” does not appear on the machine’s control panel after one minute following a firmware update, a power failure or similar interruption prevented the update from completing.
  • Page 8 After confirming that “Initializing” has been shown on the machine’s control panel for more than one minute, double-click the [UpdateTool.exe] (Windows) or [Firmware Update Tool] (Mac OS X) icon to launch the firmware update tool. A dialog box with cautionary statements appears. Read the cautionary statements carefully, and then click [OK].
  • Page 9 Wait until the update completion message appears on the machine’s control panel. ❖ SP C240SF/C242SF ❖ SP C240DN/C242DN The Alert indicator starts flashing. Controller FW Dwnload complete Click [Close] to close the update tool. Turn off the power of the machine, and then turn it back on. After you turn the power back on, the machine performs initialization.
  • Page 10 • In addition to printing a configuration page, you can check the machine’s firmware version by accessing the machine using a Web browser. For de- tails, see the manuals provided with the machine.
  • Page 11 Firmware Update Tool Messages The following table lists the firmware update tool messages that can appear during a firmware update, and explains the likely causes of those messages and what action to take when they appear. (Messages are alphabetically ordered.) Message Causes Solutions...
  • Page 12 Message Causes Solutions Machine is not The USB cable is not connected. Make sure the USB connection be- ready. tween the machine and computer is secure. If this message persists, try an- other USB cable. The USB printer driver is not Install the USB printer driver in installed in your computer.
  • Page 13 Control Panel Display Messages (SP C240SF/C242SF/C240DN/C242DN) The following table lists the control panel display messages that can appear if an error occurred during a firmware update, and explains the likely causes of those messages and what action to take when they appear. Message Likely cause Solution...
  • Page 14 Trademarks Microsoft , Windows , and Windows Vista are either registered trademarks ® ® ® or trademarks of Microsoft Corporation in the United States and/or other countries. Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.

This manual is also suitable for:

Sp c240sfSp c240dnSp c242 seriesSp c242sfSp c242dn