Paper Does Not Feed From The Paper Tray - Star WinType 800C Technical Manual

TROUBLESHOOTING
2-3-3.

Paper does not feed from the Paper Tray

Turn ON the power to the printer
Does the Paper
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
Plate Unit work?
Yes
Does the plate of the
paper plate unit stop
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
when lowered?
Yes
How do the paper Not catching
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
feed rollers move?
Do not move at all
A
The Head U/D Motor
is disconnected.
No
Head U/D Motor failure
Engine PC Board
failure
Paper Plate Unit failure
Cam Sensor failure
No
Roller Base Unit failure
Head U/D Motor failure
Engine PC Board
failure
Roller Base Unit failure
The Paper Feed Rollers
are dirty.
Diagnosis How to Handle
Properly connect it.
Replace the Head
U/D Motor.
Replace the Engine
PC Board.
Diagnosis How to Handle
Replace the Paper
Plate Unit.
Replace the Roller
Base Unit.
Replace the Head
U/D Motor.
Replace the Engine
PC Board.
Diagnosis How to Handle
Replace the Roller
Base Unit.
Clean the Paper
Feed Rollers.
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U/M