Star TSP700II series Hardware Manual
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Star TSP700II series Hardware Manual

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THERMAL PRINTER
TSP700II
SERIES

Hardware Manual

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  • Page 1: Hardware Manual

    THERMAL PRINTER TSP700II SERIES Hardware Manual...

  • Page 2: Trademark Acknowledgments

    Trademark acknowledgments TSP700II: Star Micronics Co., Ltd. Notice • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden. • The contents of this manual are subject to change without notice.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Unpacking and Installation ........................1 1-1. Unpacking ............................1 1-2. Choosing a place for the printer ....................2 2. Parts Identification and Nomenclature ....................3 3. Setup ................................4 3-1. Connecting the Cable to the PC ....................4 3-2. Connecting the Cable to the Printer .....................5 3-3.
  • Page 4 14-1. USB Interface Specifications .....................57 14-2. Ethernet Interface Specifications ....................57 14-3. Wireless LAN Interface Specifications ..................57 15. Peripheral Unit Drive Circuit ......................58 16. Memory Switch Settings ........................60 17. Release History .............................61 Please access the following URL http://www.star-m.jp/eng/dl/dl02.htm for the latest revision of the manual.

  • Page 5: Unpacking And Installation

    1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Cable cover Holding plate Screws Printer Roll stoppers Shaft Paper roll Switch blind Setup sheets CD-ROM Note Note: The ferrite core and fastener provided with your printer depend on your printer configuration.

  • Page 6: Choosing A Place For The Printer

    1-2. Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. P Choose a firm, level surface where the printer will not be exposed to vibration. P The power outlet you plan to connect to for power should be nearby and unobstructed.

  • Page 7: Parts Identification And Nomenclature

    2. Parts Identification and Nomenclature Printer cover Open this cover to load or replace paper. Power switch Used to turn on/ off power to the printer. Control panel Cover open lever Features LED indicators to Push this lever in the direction of the indicate printer status and arrow to open the printer cover.

  • Page 8: Setup

    3. Setup 3-1. Connecting the Cable to the PC 3-1-1. Parallel Interface Cable Connect the parallel interface cable to a parallel port of your PC. 3-1-2. RS-232C Interface Cable Connect the RS-232C interface cable to a RS-232C port of your PC. 3-1-3.

  • Page 9: Connecting The Cable To The Printer

    3-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specifications. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
  • Page 10 3-2-2. RS-232C Interface Cable (1) Make sure the printer is turn off. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
  • Page 11 3-2-4. Connecting Ethernet Cable When using an Ethernet cable that is 10 m or less, shielded cable is recommended. (1) Make sure the printer is turned off. (2) Affix the ferrite core onto the ethernet cable as shown in the illustration below. (3) Pass the fastener through the ferrite core.

  • Page 12: Installing The Printer Software

    3-3. Installing the Printer Software Here is the procedure for installing the printer driver and utility software, which are stored on the supplied CD-ROM. The procedure applies to the Windows operating systems shown below. • Windows 2000 • Windows XP •...

  • Page 13: Connecting The Optional Ac Adapter

    3-4. Connecting the Optional AC Adapter Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable.

  • Page 14: Turning Power On

    3-5. Turning Power On Make sure that the Power cord has been connected as described in 3-4. Turn ON the power switch located on the front of the printer. The POWER lamp on the control panel will light up. Power switch CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods.

  • Page 15: Connecting To A Peripheral Unit

    3-6. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. See “Modular plug” on page 58 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.

  • Page 16: Loading The Paper Roll

    3-7. Loading the Paper Roll Be sure to use paper roll that matches the printer’s specification. 1 Push the cover open lever and open the printer cover. 2 Set the paper roll in the direction as shown, and pull on the leading edge of the paper towards you. Cover open lever Paper roll Tension bar...
  • Page 17 3-7-1. Removing the Tension Bar When using thermal paper roll, the tension bar unit may or may not be necessary, depending on the paper thickness, paper width, or the installation layout. If the tension bar unit is unnecessary, remove it in accordance with the procedure indicated below. The tension bar unit is unnecessary when using full-face thermal label paper roll or thermal label paper roll (tack label paper).
  • Page 18 3-7-2. Changing the Adjustment Lever Position The adjustment lever position must be changed in accordance with the paper thickness. It is factory-set to position 1. When using paper thickness between 100 and 150 μm, change the adjustment lever position in accordance with the procedure below. As shown, use a flat head screwdriver to move the adjust- ment lever inward.
  • Page 19 Caution Symbol This symbol is placed near the thermal head to indicate that it may be hot. Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is placed near the thermal head to indicate that it is easily damaged.
  • Page 20 Notes on Using the Auto Cutter 1) To print after a cut, feed 1 mm (8-dot line) or more of paper. 2) If the cutter is not in its home position after an error, first eliminate the cause of the error; then, turn the power back ON.

  • Page 21: Attaching The Accessories

    4. Attaching the Accessories The following accessories do not necessarily have to be attached. Attach them if necessary. • Holding plate • Cable cover • Switch blind 4-1. Attaching the Holder Plate Shaft (1) Attach the shaft to the printer. Push in the left and right ends of the shaft.
  • Page 22 (4) Attach the holding plate to the printer. Then tighten the two screws that were supplied to secure it in place. (5) Position the printer over the screws, etc., on the wall and then slide it downward to set it in place. CAUTION The weight of the printer, including a roll of paper with the largest diameter, is approximately 2.4 kg.

  • Page 23: Attaching The Cable Cover

    4-2. Attaching the Cable Cover Attach the cable cover as shown in the illustration. 4-3. Switch Blind Installation It is not necessary to install the switch blind. Only install it if it is necessary for you. By install- ing the switch blind, the following become possible. •...

  • Page 24: Consumable Parts And Ac Adapter

    When consumable parts have run out, use those specified in the table below. Note: Access the following URL for the information of the recommended paper. http://www.star-m.jp/eng/dl/dl02.htm Make sure that the AC adapter specified in the table is used. Use of consumable parts or AC adapter which are not specified in the table may result in dam- age to the printer, fire or electric shock.
  • Page 25 Manufacture Product name Quality characteristics/Use Paper thickness (μm) Oji Paper Co., Ltd. PD150R normal type paper PD160R high image stability paper 65/75 PD750R 2 color paper: Red & Black PD700R 2 color paper: Blue & Black Nippon Paper Industries TF50KS-E2C normal type paper Kanzaki Speciality Papers P320RB...

  • Page 26: Full-Face Thermal Label Paper Roll

    5-2. Full-Face Thermal Label Paper Roll (1) Label paper specification Backing paper width: 79.5±0.5 mm or 82.5±0.5 mm Outer roll diameter: ø100 mm or less +0.5 +0.5 Take up paper roll width: 80 mm or 83 Thickness: Max. 150 μm Core outer/inner diameter: core inner diameter ø25.4±1 mm/core outer diameter ø32±1 mm Printed surface:...

  • Page 27: Thermal Label Paper Roll (Tack Label Paper)

    (3) Effective Print Width Paper Width Right / Left Margin (mm) Effective Print Width Number of Print Columns (12 × 24 Font) (mm) (mm) 79.5 ± 0.5 82.5 ± 0.5 Left -2 to 1, Right 1.5 to 3 Left Margin Effective Print Width Right Margin Paper Width...
  • Page 28 (2) Recommended label paper Quality Thickness (μm) Product Adhesion features/ Manufacturer Base Total name type Separator applications material thickness Lintec LD2114 For distribution High or information adhesion control Lintec LD5530 For measurement High adhesion Ricoh 130LHB For distribution – – High or information adhesion...
  • Page 29 • Detailed Diagrams of Recommended Tack Label Specifications Tack label ø32 ± 1 ø25.4 ± 1 Paper tube +0.5 -1.0 (Rolled dimension) Release paper Base material 30 – 295 (backing paper) (label paper) (Label length) Printing direction Black mark (back of diagram) 35 –...
  • Page 30 • Detailed Diagram of Effective Printing Range 70 (effective printing width: 46 characters with font A) Dot numbers 39 – 598 3 (Left margin) 3 (Right margin) Effective printing range 1.75 ± 0.5 (1.75) 76 ± 0.5 (Label width) 79.5 ± 0.5 (Backing paper width) 79.5 mm backing paper 73 (effective printing width: 48 characters with font A)

  • Page 31: Ac Adapter (Option)

    • Cut Position / Printing Line / Black Mark Sensor’s Positional Relationship Cut position Printing line Black mark sensor 5-4. AC adapter (option) AC adapter which are not specified may result in damage to the printer, fire or electric shock. Model name: PS60A-24A Input: 100 to 240 V AC, 50/60 Hz...

  • Page 32: Control Panel And Other Functions

    6. Control Panel and Other Functions 6-1. Control Panel 1 POWER lamp (Green LED) When the printer is online, power lamp is ON and ERROR lamp is OFF. 2 ERROR lamp (Red/Orange LED) Indicates various errors in combination with POWER lamp. 3 FEED button 3 FEED button Press the FEED button to feed paper...
  • Page 33 2) Non-recoverable errors Error Description POWER Lamp ERROR Lamp Recovery Conditions Flash access error Flashes Orange This is not a recoverable error. lamp at 0.5-sec- ond intervals EEPROM error Flashes Red This is not a recoverable error. lamp at 0.75- second intervals SRAM error Flashes Orange...

  • Page 34: Self-Printing

    6-3. Self-Printing 6-3-1. Test Printing Place the thermal paper roll on the printer. Turn the power ON while holding the FEED button depressed. The printer will run a test print according to the Ver. No., DIP switch settings, and memory switch settings, etc. 6-3-2.

  • Page 35: Adjusting The Near-End Sensor

    7. Adjusting the Near-end Sensor Use the following procedure to adjust the near-end sensor so it is compatible with the size of paper roll you are using. However, for vertical or wall-mount use, keep the adjuster fixed to level 3, without changing its position.
  • Page 36 Adjustment value according to the paper you are using Paper thick-ness When using the paper roll with a core whose inside diameter (A):ø12, outside diameter (μm) (B):ø18 Detected diameter (C) Remained paper length (Approx. mm) (Approx. m) Level 1 Level 2 Level 3 Level 1 Level 2...

  • Page 37: Preventing And Clearing Paper Jams

    8. Preventing and Clearing Paper Jams 8-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 8-2.

  • Page 38: Periodical Cleaning

    9. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines.

  • Page 39: Specifications

    10. Specifications 10-1. General Specifications (1) Printing method Direct line thermal printing (2) Print speed Max. 2000 dots/sec. (250 mm/sec.) (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 80 mm (5) Number of print columns 53 (12 ×...

  • Page 40: Auto Cutter Specifications

    10-2. Auto Cutter Specifications (1) Cutting frequency Max. 20 cuts per minute (2) Thickness of paper 0.065 ~ 0.15 mm 10-3. Interface RS-232C serial interface/Two-way parallel interface (IEEE1284)/USB interface/Ethernet in- terface/Wireless LAN Interface 10-4. Electrical Characteristics (1) Input Voltage DC 24 V±10% (2) Current Consumption (DC 24 V at room temperature) Standby: Approx.

  • Page 41: Environmental Requirements

    10-5. Environmental Requirements (1) Operating Temperature 5°C to 45°C Humidity 10% to 90% RH (without condensation) (%RH) 34°C90% RH 40°C65% RH 45°C50% RH Operating environment range Temperature (°C) Operating temperature and humidity range (2) Transport/storage (except for paper) Temperature -20°C to 60°C Humidity 10% to 90% RH (without condensation) –...

  • Page 42: Reliability Specifications

    10-6. Reliability Specifications (1) MCBF: 60 million lines • Recommended thermal paper (60 μm to 75 μm) • Average printing rate: 12.5% • Printing density: standard setting Note: The Mean Cycles Before Failure (MCBF) with the recommended thermal paper thickness between 75 μm and 150 μm is 25 million lines. (2) Auto cutter (life) Paper width 82.5 mm, 79.5 mm *Including backing paper •...

  • Page 43: Black Mark Specifications

    10-7. Black mark specifications Dimension A = 30 to Reverse side of 300 mm the paper 5 ± 1 mm 15 mm or more -0.8 2.5 mm Printing direction Printing area Upper margin 14 mm or more Bottom margin (3 mm + dimension Cut position The reverse side of the A ×...

  • Page 44: Dip Switch Setting

    11. Dip Switch Setting Two DIP switches are provided at the bottom of the printer, and can be set as given in the table below. Be sure to set the power switch to off before changing the settings. It is recommended to use a pointed item like a pen or flat-blade driver screw to change the settings.

  • Page 45: Parallel Interface Model

    ESC/POS Mode The factory settings of DIP switch are all on. The functions of switches 1-2 through 1-10 will change according to the command emulation that has been set using switch 1-1. (1) Star mode Switch Function Command emulation Always ON...
  • Page 46 DIP-SW 2 Switch Function Always ON Should be set to on The factory settings of DIP switch are all on. – 42 –...

  • Page 47: Rs-232C Interface Model

    ESC/POS Mode The factory settings of DIP switch are all on. The functions of switches 1-2 through 1-10 will change according to the command emulation that has been set using switche 1-1. (1) Star mode Switch Function Command emulation Always ON...
  • Page 48 DIP-SW 2 Switch Function Always ON Should be set to on The factory settings of DIP switch are all on. – 44 –...
  • Page 49 The following is the procedure for changing the settings on DIP switch No. 3. Turn off the printer and all components connected to it. Remove the 2 screws. Remove the serial interface board unit. Change the setting of the DIP switches. Replace the serial interface board unit.

  • Page 50: Usb Interface Model

    11-3. USB Interface Model No. 1 2 3 4 5 6 7 8 9 10 No. 1 2 3 4 DIP-SW 1 DIP-SW 2 DIP-SW 1 Switch Function Command emulation (Ster Line mode) Always ON Should not be changed (Should be set to on) Should not be changed (Should be set to on) Sensor adjustment Invalid...

  • Page 51: Ethernet Interface Model

    11-4. Ethernet Interface Model No. 1 2 3 4 5 6 7 8 9 10 No. 1 2 3 4 DIP-SW 1 DIP-SW 2 DIP-SW 1 Switch Function Command emulation (Ster Line mode) Always ON Should not be changed (Should be set to on) Should not be changed (Should be set to on) Sensor adjustment Invalid...

  • Page 52: Wireless Lan Interface Model

    Initializing Settings ■ Set the push switch as described below to initialize the setting information. Push the switch for one to five seconds while running under normal operating mode. The green and red LEDs will flash with a regular pattern. After that, push the switch once again in that state to turn OFF both of the Push Switch red and green LEDs.

  • Page 53: Led Display

    DIP-SW 2 Switch Function 2-1~2-4 Always ON Should be set to on The factory settings of DIP switch are all on. No. 1 2 DIP-SW 3 DIP Switch 3 DIP Switch Fixed at OFF Initialize of setting information — Change DIP Switch 3-2 to ON initialize the setting information when the power is turned on. The factory settings of DIP switch are all off.
  • Page 54 Note: • This product contains a built-in wireless device and can only be used in the following countries. USA, UK, France, Ireland, Belgium, Germany, Austria, Switzerland, Italy, Denmark, Norway, Sweden, Portugal, Spain, Estonia, Finland, Greece, Luxemburg, Netherlands, Canada, Slovakia, Slovenia, Czech, Hungary, Poland, Latvia, and Lithuania. •...
  • Page 55 Connecting the peripheral drive cable Connect the peripheral drive cable to the connector on the printer. Then, connect the other end of the cable to the peripheral drive circuit. Except for EU For EU – 51 –...

  • Page 56: Parallel Interface

    12. Parallel Interface The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate Specifications Manual for details. Table of Connection Signals for Each Mode Compatibility Mode Nibble Mode Pin No. Direction Signal Name Signal Name nStrobe Host Clock...

  • Page 57: Rs-232C Serial Interface

    13. RS-232C Serial Interface 13-1. Interface Specifications 1 Data transmission method: Asynchronous serial interface 2 Baud rate: Selectable from 4800, 9600, 19200, 38400 bps (Refer to “11. DIP Switch Setting”.) 3 Word length Start bit: 1 bit Data bit: 7 or 8 bits (selectable.) Parity bit: Odd, even or none (selectable.) Stop bit: 1 bit length 4 Signal polarity...

  • Page 58: Rs-232C Connector

    F-GND — Frame ground Transmission data Receive data Always SPACE Not used. 1) STAR Mode Not used. 2) ESC/POS Mode When DIP Switch 3-7 = OFF; A) DTR/DSR communication mode Indicates whether data receive from host is enabled or disabled.
  • Page 59 Pin No. Signal name Direction Function 2) ESC/POS Mode A) DTR/DSR communication mode Indicates whether data receive from host is enabled or disabled. Space: Receive enabled Mark: Receive disabled The busy condition can be changed by using Memory switch as follows: Memory SW 4-4 Printer status 1.

  • Page 60: Cable Connections

    13-3. Cable Connections The followings are a recommended interface cable connections. Printer side Host side 25 pin 9 pin INIT Note: Use shielded wire less than 3 m in length. 13-4. Electrical Characteristics Voltage Data signal Control signal Binary status -3 V to -15 V Mark +3 V to +15 V...

  • Page 61: Usb, Ethernet And Wireless Lan Interface

    14. USB, Ethernet and Wireless LAN Interface 14-1. USB Interface Specifications General Specification: Conforms to USB 2.0 Specifications Communication Speed: USB Full Speed Mode (12 Mbps) Communication Method: USB Bulk Transmission Mode Power Specifications: USB Self-power Function Connector: USB Up-Stream Port Connector (USB Type-B) 14-2.

  • Page 62: Peripheral Unit Drive Circuit

    15. Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers, etc. Do not connect it to a telephone. Use cables which meet the following specifications. Peripheral Drive Connector Modular plug Signal Function Modular plug: MOLEX 90075-0007, name...
  • Page 63 Reference 2SD 1866 Circuit Configuration Drive Output: 24 V, Max. 1.0 A TR1, TR2: Transistor 2SD 1866 or equivalent R1=10 kΩ R2=33 kΩ Note: Pin 1 must be shield drain wire connected to peripheral device frame ground. It is not possible to drive two drives simultaneously. The peripheral drive duty must satisfy the following: ON time / (ON time + OFF time) Minimum resistance for coils L1 and L2 is 24 Ω.

  • Page 64: Memory Switch Settings

    16. Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, see the separate Specification Manual. The table below shows the factory settings for the memory switches. Memory Switch Hexadecimal Code 0000 0000 0000...

  • Page 65: Release History

    17. Release History Date Rev. No. Contents (Month/Day/Year) Rev.1.0 03/15/2007 New Release Rev.1.1 09/15/2007 Revised the following error on page 13 Incorrect Installation layout Horizontal Paper width (mm) 82.5 79.5 Paper thickness Neces- Neces- between 100 μm and 150 μm sary sary Paper thickness...
  • Page 66 Tel: 732-623-5555, Fax: 732-623-5590 Tel: 054-347-0112, Fax: 054-348-5013 STAR MICRONICS U.K. LTD. Please access the following URL Star House, Peregrine Business Park, Gomm Road, http://www.star-m.jp/eng/dl/dl02.htm High Wycombe, Bucks, HP13 7DL, U.K. for the latest revision of the manual. Tel: 01494-471111, Fax: 01494-473333 2007.09.15...

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