OWNER SERVICE ASSISTANCE
Resolving a Problem
Satisfaction with your Mercury product is important to your dealer and to us. If
you ever have a problem, question, or concern about your power package,
contact your dealer or any authorized Mercury dealership. If you need
additional assistance:
1. Talk with the dealership's sales manager or service manager. Contact the
owner of the dealership if the sales manager and service manager have
been unable to resolve the problem.
2. If your question, concern, or problem cannot be resolved by your
dealership, please contact the Mercury Marine Service Office for
assistance. Mercury Marine will work with you and your dealership to
resolve all problems.
The following information will be needed by the Customer Service:
•
Your name and address
•
Your daytime telephone number
•
The model and serial numbers of your power package
•
The name and address of your dealership
•
The nature of the problem
Contact Information for Mercury Marine Customer Service
For assistance, call, fax, or write to the geographic office in your area. Please
include your daytime telephone number with mail and fax correspondence.
United States, Canada
Telephone
Fax
Website
Australia, Pacific
Telephone
Fax
Europe, Middle East, Africa
Telephone
Fax
eng
English +1 920 929 5040
Français +1 905 636 4751
English +1 920 929 5893
Français +1 905 636 1704
www.mercurymarine.com
+61 3 9791 5822
+61 3 9706 7228
+32 87 32 32 11
+32 87 31 19 65
Mercury Marine
W6250 Pioneer Road
P.O. Box 1939
Fond du Lac, WI 54936-1939
Brunswick Asia Pacific Group
41–71 Bessemer Drive
Dandenong South, Victoria 3175
Australia
Brunswick Marine Europe
Parc Industriel de Petit-Rechain
B-4800 Verviers,
Belgium
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