Limited Warranty; Service Checklist - Zoeller 104 Installation Instructions Manual

Manufacturer warrants, to the purchaser and subsequent owner dur-
ing the warranty period, every new product to be free from defects
in material and workmanship under normal use and service, when
properly used and maintained, for a period of one year from date of
purchase by the end user, or 18 months from date of original manu-
facture of the product, whichever comes fi rst. Parts that fail within
the warranty period, one year from date of purchase by the end user,
or 18 months from the date of original manufacture of the product,
whichever comes fi rst, that inspections determine to be defective in
material or workmanship, will be repaired, replaced or remanufactured
at Manufacturer's option, provided however, that by so doing we will
not be obligated to replace an entire assembly, the entire mechanism
or the complete unit. No allowance will be made for shipping charges,
damages, labor or other charges that may occur due to product failure,
repair or replacement.
This warranty does not apply to and there shall be no warranty for
any material or product that has been disassembled without prior ap-
proval of Manufacturer, subjected to misuse, misapplication, neglect,
alteration, accident or act of God; that has not been installed, operated
or maintained in accordance with Manufacturer's installation instruc-
tions; that has been exposed to outside substances including but not
limited to the following: sand, gravel, cement, mud, tar, hydrocarbons,
hydrocarbon derivatives (oil, gasoline, solvents, etc.), or other abrasive
or corrosive substances, wash towels or feminine sanitary products,
ELECTRICAL PRECAUTIONS- Before servicing a pump, always shut off the main power breaker and then unplug the pump - mak-
ing sure you are not standing in water and wearing insulated protective sole shoes. Under fl ooded conditions, contact your local electric company or a
qualifi ed licensed electrician for disconnecting electrical service prior to pump removal.
Submersible pumps can become pressurized under normal operating conditions — allow 2½ hours after disconnecting before attempting
service.
CONDITION
A. Pump will not start or run.
B. Motor overheats and trips over load
or blows fuse.
C. Pump starts and stops too often.
D. Pump will not shut off.
E. Pump operates but delivers little
or no wa ter.
F. Drop in head and/or capacity after
a period of use.
G. If tank or fi ttings leak.
If the above checklist does not uncover the problem, consult the factory - Do not attempt to service or otherwise disassemble pump. Service must
be by Zoeller Authorized Service Stations.

Limited Warranty

Service Checklist

COMMON CAUSES
Check fuse, low voltage, over load open, open or incorrect wiring, open switch, impeller or seal bound me chan i cal ly,
defective capacitor or relay when used, motor or wiring shorted. Float assembly held down. Switch defective,
dam aged, or out of adjustment.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically, defec-
tive capacitor or relay, motor shorted.
Float too tight on rod, check valve stuck, or none installed in long distance line, over load open, switch
defective.
Debris under fl oat as sem bly, fl oat or fl oat rod bound by basin sides or other, switch defective, damaged or out of adjustment.
Check strainer housing, discharge pipe, or if check valve is used, the vent hole must be clear. Dis charge head
ex ceeds pump capacity. Low or incorrect voltage. Incorrect motor rotation. Ca pac i tor defective. Incoming water
con tain ing air or causing air to enter pump ing chamber.
Increased pipe friction, clogged line or check valve. Abrasive material and ad verse chem i cals could possibly
deteriorate impeller and pump housing. Check line. Remove base and inspect.
Carefully tighten pipe joints (use pipe dope) and screws. Check gasket location, tighten lid evenly. Do not over
tighten fi ttings or screws.
© Copyright 2005 Zoeller Co. All rights reserved.
etc. in all pumping applications. The warranty set out in the paragraph
above is in lieu of all other warranties expressed or implied; and we
do not authorize any representative or other person to assume for us
any other liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Lou is ville, Ken tucky
40211, Attention: Cus tom er Ser vice De part ment to obtain any need ed
repair or re place ment of part(s) or additional in for ma tion pertaining
to our warranty.
MANUFACTURER EXPRESSLY DIS CLAIMS LI A BIL I TY FOR SPE-
CIAL, CON SE QUEN TIAL OR IN CI DEN TAL DAM AG ES OR BREACH
OF EX PRESSED OR IMPLIED WARRANTY; AND ANY IMPLIED
WAR RAN TY OF FIT NESS FOR A PAR TIC U LAR PUR POSE AND
OF MER CHANT ABIL I TY SHALL BE LIM IT ED TO THE DU RA TION
OF THE EX PRESSED WAR RAN TY.
Some states do not allow limitations on the duration of an implied
warranty, so the above limitation may not apply to you. Some states
do not allow the exclusion or limitation of incidental or con se quen tial
dam ag es, so the above lim i ta tion or exclusion may not apply to you.
This warranty gives you specifi c legal rights and you may also have
other rights which vary from state to state.
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