Customer Service & Warranty; Product Registration; Cyberpower International; Limited Warranty - CyberPower PDU81001 User Manual

Customer Service & Warranty

Product Registration

Thank you for purchasing a CyberPower product. Prompt product registration
entitles coverage under the Limited Warranty and also allows the opportunity to
be notified of product enhancements, upgrades, and other announcements.
Registration is quick and easy at www.cyberpower.com
Cyber Power International
Feel free to contact our Tech Support department with installation, troubleshooting, or
general product questions.
Cyber Power Systems, Inc.
Web: www.cyberpower.com
For USA and Canada:
4241 12th Ave East, Suite 400 Shakopee, MN55379
Toll-free: (877) 297-6937
For all other regions:
Please visit our website for local contact information.

Limited Warranty

Read the following terms and conditions carefully before using the CyberPower
PDU series. By using the Product, you consent to be bound by and become a party
to the terms and conditions of this Limited Warranty. If you do not agree to the
terms and conditions of this Warranty, you should return the Product for a full
refund prior to using it.
Who Is Providing This Warranty?
CyberPower Systems, Inc. provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under
normal use and conditions.
What Is the Period of Coverage?
For USA and Canada, CyberPower provides a 3-Year warranty to the original
purchaser who owns the Product. For other regions, please contact your local
CyberPower sales team for more information.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or
otherwise transfer the Product.
How Do You Get Service?
1. You can use the contact information mentioned above for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and
the item(s) of Connected Equipment.
3. You must provide a purchase receipt (or other proof of the original purchase)
and provide a description of the defect.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product. If the Product is defective in
material or workmanship, CyberPower will repair or replace it at CyberPower's
expense, or, if CyberPower is unable to or decides not to repair or replace the
Product (if defective) within a reasonable time, CyberPower will refund to you the
full purchase price you paid for the Product (purchase receipt showing price paid
is required).
Who Pays for Shipping?
We pay when we send items to you; you pay when you send items to us.
What Are Some Things This Warranty Does Not Cover?
1. This Warranty does not cover any software that is damaged or needs to be replaced
due to the failure of the Product or any data that is lost as a result of the failure or
the restoration of data or records, or the re-installation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage
outside environmental limits of the Product or the equipment connected to it, nor
for damage while in transit or in storage, nor if there has been improper operation or
maintenance, or use with items not designed or intended for use with the Product,
such as laser printers, appliances, aquariums, medical or life support devices, etc.
What are the Limitations?
1. This Warranty does not apply unless the Product and the equipment that was
connected to it were connected to properly wired and grounded outlets (including
compliance with electrical and safety codes of the most current electrical code),
without the use of any adapters or other connectors.
2. The Product must have been plugged directly into the power source and the
equipment connected to the Product must be directly connected to the Product
and not "daisy-chained" together in serial fashion with any extension cords, another
Product or device similar to the Product, surge suppressor, or power tap. Any such
installation voids the Limited Warranty.
3. The Product and equipment connected to it must have been used properly in a
suitable and proper environment and in conformance with any license, instruction
manual, or warnings provided with the Product and the equipment connected to it.
4. The Product must have been used at all times within the limitations on the Product's
VA capacity.
5. The sole and exclusive remedies of the Initial Customer are those provided by this
Warranty.
©2016 Cyber Power Systems, Inc. All rights reserved.
under "Support".
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