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Firmware Upgrade
5. Upgrade the cpspduafw_XXX.bin, type
* ftp > bin
* ftp > put cpspduafw_XXX.bin
6. Upgrade complete, type
* ftp > quit
7. The system will reboot after you type "quit"
8. Login to the FTP again
* ftp
* ftp> open
* To [current ip of the PDU] [port] ; EX: To 192.168.22.126 21
* Input USER NAME and PASSWORD
9. Input USER NAME and PASSWORD Upgrade cpspduadata_XXX.bin
* ftp > bin
* ftp > put cpspduadata _XXX.bin
10. Upgrade complete , type
* ftp > quit
11. The system will reboot after you type "quit"
You can check to see if the firmware upgrade was successful by checking
the"Firmware version" on the [System->About] webpage.
Note: Please do not turn the PDU off when processing the Firmware upgrade.
Troubleshooting
P
o r
b
e l
m
P
o
s
s
b i
e l
C
PDU outlets do not
1. Breaker tripped
provide power to
connected
2. Loose power cord
equipment
Amperage
displayed on
Metered Readout
1. Overload
exceeds the units
capability
. 1
S
u
s
a t
n i
e
d
o
v
r e
o l
a
d
Circuit breakers
2. Excessive ambient or internal temperatures
have tripped
3. Faulty breaker
Frequently Ask Questions (FAQ)
Q. What do I do if I've lost the Administrator username and/or password?
A. Resetting the PDU will set the username and password back to system default.
Please see the Device Reset section to reset the PDU.
Conformance Approvals
FCC Warning
WARNING!! This equipment has been tested and found to comply with the limits for
a Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Any special accessories needed for compliance must be specified in the instruction.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Notice: (1) An unshielded-type power cord is required in order to meet FCC emission
limits and also to prevent interference to the nearby radio and television reception. It
is essential that only the supplied power cord by used. (2) Use only shielded cables
to connect I/O devices to this equipment.
Note: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV
INTERERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
WQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY
TO OPERATE THE EQUIPMENT.
The Class A digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulation.
Cet appareil numerique de la class A respecte toutes les exigencies du Reglement
sur le materiel brouilleur du Canada.
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a
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e
S
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n
Reset Breaker, check if plug is completely
connected. If the problem remains, contact
tech support.
The load indicator shows red when overload.
Reduce the load on the PDU until the overload
is gone. If the problem remains, contact
technical support.
R
e
s
t e
B
e r
a
k
e
. r
If the problem remains, contact technical
support.
Customer Service & Warranty
Product Registration
Thank you for purchasing a CyberPower product. Prompt product registration entitles
coverage under the Limited Warranty, and also allows the opportunity to be notified of
product enhancements, upgrades, and other announcements.
Registration is quick and easy at www.cyberpowersystems.com/support/warranty-
registration.html
CyberPower International
Feel free to contact our Tech Support department with installation, troubleshooting, or
general product questions.
CyberPower North America
Phone: +1-952-403-9500
Email: sales@cyberpowersystems.com
Web: www.cyberpowersystems.com
Mail: 4241 12th Avenue E., Suite 400 Shakopee, MN 55379
Hours of Operation: Monday-Friday 8:00 AM-5:00 PM (CST)
CyberPower Europe
Email: sales@cyberpower-eu.com
Web: www.eu.cyberpowersystems.com
Limited Warranty
Read the following terms and conditions carefully before using the CyberPower PDU
series. By using the Product, you consent to be bound by and become a party to the
terms and conditions of this Limited Warranty. If you do not agree to the terms and
conditions of this Warranty, you should return the Product for a full refund prior to
using it.
Who Is Providing This Warranty?
CyberPower Systems (USA), Inc. /CyberPower Systems B.V. /Cyber Power Systems
France ("CyberPower") provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under
normal use and conditions.
What is the Period of Coverage?
CyberPower provides a 3-Year warranty to the original purchaser who owns the
Product.
Who Is Covered?
This warranty only covers the original purchaser.
Coverage ends if you sell or otherwise transfer the Product.
How Do You Get Service?
1. You can use the contact information mentioned above for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the
item(s) of Connected Equipment. Have information on all applicable insurance or
other resources of recovery/payment that are available to the Initial Customer and
Request a Claim Number.
3. You must provide a purchase receipt (or other proof of the original purchase) and
provide a description of the defect.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or
replace it at CyberPower's expense, or, if CyberPower is unable to or decides not to
repair or replace the Product (if defective) within a reasonable time, CyberPower will
refund to you the full purchase price you paid for the Product (purchase receipt
showing price paid is required).
If it appears that our Product failed to protect any equipment plugged into it, we will
also send you forms for making your claim for the connected equipment. We will
repair or replace the equipment that was damaged because of the failure of our
Product or pay you the fair market value (NOT REPLACEMENT COST) of the
equipment at of the time of the damage. We will use Orion Blue Book, or another a
third-party valuation guide, or eBay, craigslist, or other source to establish that
amount. Our liability is limited to the amount, if any, stated in the Technical Specifica-
tions.
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