No Light; No Response To Dmx - SHOWTEC POWER SPOT 9 G6 TOUR V1 Manual

Power Spot 9 Q6 Tour

No Light

If the light effect does not operate properly, refer servicing to a technician.
Suspect three potential problem areas as: the power supply, the LEDs, the internal fuse.
05) Power supply. Check that the unit is plugged into an appropriate power supply.
06) The LEDs. Return the Power Spot to your Showtec dealer.
07) The fuse. Return the Power Spot to your Showtec dealer.
08) If all of the above appears to be O.K., plug the unit in again.
09) If you are unable to determine the cause of the problem, do not open the Power Spot, as this may
damage the unit and the warranty will become void.
10) Return the device to your Showtec dealer.

No Response to DMX

Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
Problem Probable cause(s)
No power to the fixture
One or more fixtures
do not function at all
Internal fuse blown
Fixtures reset The controller is not connected.
correctly, but all
3-pin XLR Out of the controller does not
respond erratically or
match XLR Out of the first fixture on the
not at all to the
link (i.e. signal is reversed)
controller
Poor data quality
Bad data link connection
Fixtures reset
Data link not terminated with 120 Ohm
correctly, but some
termination plug
respond erratically or
Incorrect addressing of the fixtures
not at all to the
controller
One of the fixtures is defective and
disturbs data transmission on the link
3-pin XLR Out on the fixtures does not
match (pins 2 and 3 reversed)
Fixture is too hot
No light or lamp cuts
out intermittently
LEDs damaged
The power supply settings do not match
local AC voltage and frequency
Ordercode: 42576
Solution
• Check if power is switched on and
cables are plugged in
• Return the Power Spot to your Showtec
dealer.
• Connect controller.
• Install a phase reversing cable between
the controller and the first fixture on the
link
• Check data quality. If much lower than
100 percent, the problem may be a bad
data link connection, poor quality or
broken cables, missing termination plug,
or a defective fixture disturbing the link
• Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables
• Insert termination plug in output jack of
the last fixture on the link
• Check address setting
• Bypass one fixture at a time until normal
operation is restored: unplug both
connectors and connect them directly
together.
• Have the defective fixture serviced by a
qualified technician
• Install a phase-reversing cable between
the fixtures or swap pin 2 and 3 in the
fixture that behaves erratically
• Allow the fixture to cool down
• Clean the fan
• Turn up the air conditioning
• Disconnect the fixture and return it to
your dealer
• Disconnect fixture. Check settings and
correct if necessary
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