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Chapter 6 - Operation and Maintenance
1. Maintenance Service
Service representatives subordinate to or authorized by us provide services of the disk array controller with
use of genuine parts and high technical capabilities. You can get the services for your own convenience.
For the services, contact your sales representative.
2. Preventive Maintenance
2-1. Data Backup
In case of an unexpected accident, it is recommended to back up data in HDDs regularly.
For the data backup, refer to the User's Guide of the server.
2-2. Preventive Maintenance by Media Patrol/Synchronization
It is recommended to perform media patrol or synchronization regularly as preventive maintenance against
subsequent defects of HDDs. These features allow subsequent defects of HDDs to be found and repaired as
soon as possible. Both features can be performed regularly by using the scheduling function of WebPAM.
For details on the media patrol and synchronization, see "Chapter 3 - Disk Array Controller Features".
The recommended scheduling interval is once per week. Depending on the operation status of your system,
the scheduling interval should be at least once per month.
Check
To use the media patrol or synchronization, WebPAM must be installed.
By shipping default, the media patrol is scheduled to be executed on
every Wednesday at 00:00 for all the HDDs. You may change the
schedule according to your operating condition.
A "free" disk cannot be subject to media patrol. Thus it is recommended
to define a "free" disk as a hot-spare disk. Note, however, the disk which
has previously been configured as logical drive, can be subject to media
patrol even if it is in "free" status.
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