Maintenance; 4-2.Troubleshooting - NEC N8103-184 User Manual

4.Maintenance

4-1.Notice
The following optional ROM error message is displayed in POST.
If you do not start the OS from the SAS device connected to this product, disable the
optional ROM deployment of the PCI slot on which this product is implemented from the
system BIOS of the device.
The following SAS controller message is displayed in POST.
When two or more sets of this product are installed on the server, the message above
may be displayed in the POST, but there is no operational problem.

4-2.Troubleshooting

If your operating system or applications do not operate correctly after installing this product, please
check the following items.
Is this product correctly mounted on the device?
Did you power on all SAS devices?
Is the driver for the SAS controller installed? Is the product installed in the server correctly?
Are all SAS cables and power cords connected correctly?
If the server does not work correctly even when all the above items are confirmed,
shut down the server, disconnect the product, reboot the server, and perform the
self-diagnostic program POST. If POST ends normally, this product may be
defective. Please contact your retailer or service center for repair.