Tieline VIA Quick Start User Manual page 14

14 ViA User Manual v1.2
2. From the Home screen tap Settings
Module to view cellular details.
Important Note: It may be necessary to manually add an Access Point Name (APN) if
the codec cannot connect automatically to the network. See Adding Cellular Access
Points for more details.
USB Cellular Modem Indications
Symbol
1 No symbol
2
3
4
> Transport Interfaces > Cellular
Description of Status
· A cellular modem is not attached to the codec.
· A modem is attached but not ready yet; it can take up to a minute for
the modem to be detected.
· The modem has a SIM card issue (locked or not present).
· The modem is not supported by the codec.
A cellular modem is attached to the codec but there is an error. Check
that:
· The SIM card does not have a PIN code enabled.
· The modem has data enabled.
· The modem is compatible with the network to which you are
attempting to connect.
The cellular modem is connected to the network and signal strength is
displayed. Note: when first attached the symbol is greyed out while the
modem is connecting to the cellular network. It will remain greyed out if:
· Data is not enabled.
· No APN is selected and the modem doesn't contain a correct APN
setting from a factory default or previous connection.
· An incorrect APN is selected. When using different SIMs they may
require different APNs, even if they are from the same Telco.
· The correct APN is selected but data has run out.
Each USB port is identified by the number 1 or 2 in the top-left corner of
the symbol.
> USB1/2
© Tieline Pty. Ltd. 2016