FUNCTIONS — IN-CALL
Hold
Highlight the call and tap the Hold soft key. Tap the Resume soft
key to resume the call.
Mute
Mute/unmute your microphone
End call
End an active speakerphone call
End an active headset call
Transfer call
1.
Tap the Transfer soft key and call the other party.
2.
Tap Transfer again upon answer or ringback tone.
3-way calling
Connect to the first party, tap the Confrnc soft key. Dial and connect
to second party, tap Confrnc again.
To start a conference with an active call and a held call, tap the Join
soft key.
From Lines View or Calls View:
Hold: Hold all participants
End Call: Remove yourself from conference (but keep other
participants connected)
Manage: Manage each participant
Split: End conference and hold all participants
Soft keys
Hold: Place call on hold
End call: End the active call
Transfer: Start a call transfer
Confrnc: Start a three-way call
3 | Quick Reference Guide | Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones
FAVORITES
From Home View, tap New Call > Favorites to view your list of favorite
contacts. To dial, tap the favorite contact.
CONTACT DIRECTORY
View and dial a contact
From Home View, tap Directories. To dial, tap the contact and then
the contact's phone number.
Adding or modifying a contact
Add contact: Tap
press Save.
Update info: Select contact, tap
press Save.
Delete contact: Select contact, tap
VIEWING RECENT CALLS
Tap Directories > Recent Calls (from Home View) or
View or Calls View).
Add caller to your Contact Directory
Sort and order calls
Filter certain calls
Select a call record to call that person.
HOTELLING GUEST
1.
Press Guest In, then enter your phone number, phone
extension and voice portal passcode.
2.
Press Guest Out to end hotelling.
Note: Depending on your configuration, certain soft keys and features
may not appear on your phone.
, enter the contact's information,
, update the contact,
and then Yes.
(from Lines
Need help?
Do you have a question about the VVX 500 and is the answer not in the manual?