Summary of Contents for Custom Engineering KPM150H
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USER MANUAL KPM150H KPM150H B202H B202H AIRPORT...
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CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.
Gives important information or suggestions relative to the use of the device. ATTENTION: Gives information that must be carefully followed to guard against damaging the device. DANGER: Gives information that must be carefully followed to guard against operator injury or damage. KPM150H-AERO 7 User manual...
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1. INTRODUCTION 8 KPM150H-AERO User manual...
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. KPM150H 1. Installation instructions sheet 2. Power supply cable 3. Additional near paper end sensor with wiring 4. Foam packing shell 5. Box 6. Printer KPM150H-AERO 9 User manual...
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Remove the upper packing frame content and remove the upper packing frame. • Take out the printer. • Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future. 10 KPM150H-AERO User manual...
2. DESCRIPTION 2.2 Printer components: external views KPM150H (standard models) 1 - Printer chassis 6 - Paper outfeed 2 - Cutter unit 7 - LINE FEED key 3 - Hook of printing head group 8 - FORM FEED key 4 - Printing head group...
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2. DESCRIPTION KPM150H (models with RFID reader) 1 - Paper input 7 - UHF RFID control board 2 - UHF RFID antenna 8 - Status led 3 - Printing head group 9 - FORM FEED key 4 - Hook of printing head group...
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2. DESCRIPTION KPM150H (models with rear connectors) 1 - Printer chassis 6 - Paper outfeed 2 - Cutter unit 7 - LINE FEED key 3 - Hook of printing head group 8 - FORM FEED key 4 - Printing head group...
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5 - FORM FEED key 2 - Paper output 6 - Hook of printing head group 3 - Status led 7 - Lever of paper mouth guide (adjustable) 4 - LINE FEED key 8 - Paper input 14 KPM150H-AERO User manual...
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6 - Hook of printing head group 2 - Paper output 7 - UHF RFID antenna 3 - Status led 8 - UHF RFID control board 4 - LINE FEED key 9 - Paper input 5 - FORM FEED key KPM150H-AERO 15 User manual...
2. DESCRIPTION 2.3 Printer components: connectors views KPM150H 1 - USB connector 2 - RS232 connector 3 - Power Supply connector 4 - Connector for external near paper end sensor 16 KPM150H-AERO User manual...
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2. DESCRIPTION KPM150H (models with rear connectors) 1 - RS232 connector 2 - USB connector 3 - Power Supply connector 4 - Connector for external near paper end sensor KPM150H-AERO 17 User manual...
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2. DESCRIPTION B202H 1 - Connector for external near paper end sensor 2 - RS232 connector 3 - USB connector 4 - Power Supply connector 5 - ON/OFF key 18 KPM150H-AERO User manual...
For ease of reference, for some models is represented only the printer group without the external plastic chassis. PRODUCT LABEL (all models) XXXXXXXXXXXXXX PC = Product code (14 digits) SN = Serial number HW = Hardware release 0000000000000000000 KPM150H-AERO 19 User manual...
Hold down print the perform the SETUP report FONT TEST Fast push Fast push Fast push skip the enter the enter the SETUP MODE SETUP mode Clock SETUP Fast push Fast push modify next parameter parameter 20 KPM150H-AERO User manual...
2. DESCRIPTION 2.6 Key functions: stand by STANDBY x3 sec. Fast push Fast push Hold down Perform an alignment Moves the motor backwards Reset the and releases the paper to be removed to next ticket printer KPM150H-AERO 21 User manual...
COMMAND NOT RECOGNIZED COMMUNICATION STATUS COMMAND RECEIPT TIME OUT NEAR PAPER END PRINT HEAD OVER HEAT PAPER END YELLOW PEPER JAM RECOVERABLE ERROR POWER SUPPLY VOLTAGE INCORRECT COVER OPEN RAM ERROR EEPROM ERROR UNRECOVERABLE ERROR CUTTER ERROR 22 KPM150H-AERO User manual...
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COMMAND NOT RECOGNIZED COMMUNICATION STATUS COMMAND RECEIPT TIME OUT NEAR PAPER END PRINT HEAD OVER HEAT PAPER END VIOLET PEPER JAM RECOVERABLE ERROR POWER SUPPLY VOLTAGE INCORRECT COVER OPEN RAM ERROR EEPROM ERROR UNRECOVERABLE ERROR CUTTER ERROR KPM150H-AERO 23 User manual...
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2. DESCRIPTION 24 KPM150H-AERO User manual...
3. INSTALLATION INSTALLATION 3.1 Fastening KPM150H The printer is provided with four fi xing holes placed on lateral side (see following fi gure). To fasten the printer on a panel, use four M3 screws. KPM150H-AERO 25 User manual...
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3. INSTALLATION KPM150H (models with rear connectors) The printer is provided with four fi xing holes placed on lateral side (see following fi gure). To fasten the printer on a panel, use four M4 screws. 26 KPM150H-AERO User manual...
Support Paper roll 1÷10 mm Fix the near paper end sensor board to the support using an M3 screw not included. For the correct functioning of the near paper end sensor, comply with the measures specified KPM150H-AERO 27 User manual...
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3. INSTALLATION NPE wiring Connect the wiring coming from the near paper end sensor board at the connector shown in figure 28 KPM150H-AERO User manual...
RS232 WARNING: In some using conditions, we recommend the installation of a ferrite core on the power supply cable and on the serial cable. NOTE: If RS232 and USB connectors are inserted, communication port is USB. KPM150H-AERO 29 User manual...
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3. INSTALLATION KPM150H (models with rear connectors) RS232 POWER SUPPLY WARNING: In some using conditions, we recommend the installation of a ferrite core on the power supply cable and on the serial cable. NOTE: If RS232 and USB connectors are inserted, communication port is USB.
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3. INSTALLATION B202H RS232 WARNING: In some using conditions, we recommend the installation of a ferrite core on the serial cable. NOTE: If RS232 and USB connectors are inserted, communication port is USB. KPM150H-AERO 31 User manual...
The following fi gures show the connector pinout of the power supply cable for the device: Female Molex connector series 5557 (no.39-01-3022) Power supply cable for KPM150H +24 V USB INTERFACE Female USB type B connector 1 USB-VBUS (out) 2 PD -0 3 PD +0 4 GND SH1 SHIELD SH2 SHIELD 32 KPM150H-AERO User manual...
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The following pictures shows an example of connections between the printer and a personal computer a 9 pin female RS232 serial connectors: SIGNAL GND DEVICE NOTE: When use a serial cable, we recommend the installation of a ferrite core on the power supply cable. KPM150H-AERO 33 User manual...
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3. INSTALLATION KPM150H (models with rear connectors) POWER SUPPLY Male Molex connector (no. 39-28-1023) 1 +24 Vdc 2 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following fi gures show the connector pinout of the power supply cable for the device: Female Molex connector series 5557 (no.39-01-3022)
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The following pictures shows an example of connections between the printer and a personal computer a 9 pin female RS232 serial connectors: SIGNAL GND DEVICE NOTE: When use a serial cable, we recommend the installation of a ferrite core on the power supply cable. KPM150H-AERO 35 User manual...
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1 GND 2 +24 Vdc 3 GND 4 Frame GND Warning: Respect power supply polarity. USB INTERFACE Female USB type B connector 1 USB-VBUS (out) 2 PD -0 3 PD +0 4 GND SH1 SHIELD SH2 SHIELD 36 KPM150H-AERO User manual...
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The following pictures shows an example of connections between the printer and a personal computer a 9 pin female RS232 serial connectors: SIGNAL GND DEVICE NOTE: When use a serial cable, we recommend the installation of a ferrite core on the power supply cable. KPM150H-AERO 37 User manual...
SDK for CustomiOSApi Follow the instructions present in the software package that you downloaded on how to install and use the SDK. NOTE: All packages can be found in the DOWNLOAD section of the web site www.custom.biz. 38 KPM150H-AERO User manual...
OPERATION 4.1 Adjusting paper width KPM150H (standard models), B202H (standard models) Paper width may be adjusted from 20mm to 54mm using the lever of paper mouth guide located at the paper infeed opening as shown in the following fi gure.
4. OPERATION 4.2 Adjusting notch sensor position KPM150H (standard models), B202H (standard models) Printer is provided with two sensors for the notch detection both on the non-heat sensitive side (lower sensor) and on the heat-sensitive side of paper (upper sensor) as shown in the following fi gure.
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Do not perform any operation inside the printer immedi- ately after printing because the head and motor tend to become very hot. Open the printer cover to the vertical up position. Adjust the paper width (see previous paragraphs). KPM150H-AERO 41 User manual...
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ATTENTION: To avoid damaging the sensor, not to apply too much force in moving the sensor inside its sliding guide. Insert the plastic upper cover and lower it to close the printer. 42 KPM150H-AERO User manual...
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4. OPERATION KPM150H (models with RFID reader), B202H (models with RFID reader) Printer is provided with two sensors for the notch detection both on the non-heat sensitive side (lower sensor) and on the heat-sensitive side of paper (upper sensor) as shown in the following fi gure.
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Lift the palstic cover. Open the printing head group to the vertical up position. Lift up the printing head group using the hook (A) located on the cover. 44 KPM150H-AERO User manual...
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ATTENTION: To avoid damaging the sensor, not to apply too much force in moving the sensor inside its sliding guide. Insert the plastic upper cover and lower it to close the printer. KPM150H-AERO 45 User manual...
(optional). The green led turns on and the printer is ready. standard model Power Supply cable (supplied) model with rear connectors Power Supply cable (supplied) Connect the power supply cable to the printer connector (see par.3.3). 46 KPM150H-AERO User manual...
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Press the ON/OFF key. to the connector of the printer (see par.3.3). Power supply cable 24Vdc (supplied) Connect the power supply cable (24Vdc) to power supply. Power supply cable 220Vdc Connect the power supply cable to outlet. KPM150H-AERO 47 User manual...
4. OPERATION 4.4 Paper roll insertion Each time you change the paper, check inside the printer. To change the paper roll proceed as follows: KPM150H (standard models) ATTENTION: Make sure the cut is straight. Adjust the paper width Insert the paper edge into the feed slot (see previous paragraphs).
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4. OPERATION B202H (standard models) Lift the plastic cover. Adjust the paper width (see previous paragraphs). Place the cover on a even surface. Open the paper compartment cover. KPM150H-AERO 49 User manual...
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Adjust the position of lower mobile sensor of notch Wait for the paper to load automatically. (see previous paragraphs). ATTENTION: Make sure the cut is straight. Insert the paper. Insert the plastic upper cover and lower it to close the printer. 50 KPM150H-AERO User manual...
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4. OPERATION KPM150H (models with RFID reader) ROOM Adjust the notch sensor position Wait for the paper to load automatically. (see previous paragraphs). ATTENTION: Make sure the cut is straight. Insert the paper edge into the feed slot (place the paper roll so that it unrolls correctly).
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4. OPERATION B202H (models witht RFID reader) Open the paper compartment cover. Lift the palstic cover. Place the cover on a even surface. Adjust the position of lower mobile sensor of notch (see previous paragraphs). 52 KPM150H-AERO User manual...
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4. OPERATION ATTENTION: Make sure the cut is straight. Insert the paper. Insert the plastic upper cover and lower it to close the printer. ROOM Wait for the paper to load automatically. KPM150H-AERO 53 User manual...
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4. OPERATION 54 KPM150H-AERO User manual...
+ POWER SUPPLY (hold down) model with rear connectors LINE FEED KEY + POWER SUPPLY (hold down) During power-up, hold down the LINE FEED key while the wiring is plugged into the power supply connector of the printer. KPM150H-AERO 55 User manual...
POWER ON COUNTER the number of power-ups made. PAPER PRINTED the number of centimeters of paper printed. CUT COUNTER the number of cuts made. DATE - TIME the date / time of the device. KPM150H-AERO 59 User manual...
Reverse = enables printing rotated 180 degrees Setting of printing speed and printing quality: SPEED / QUALITY High Quality Normal High Speed Threshold value (in percent) for the recognition of the presence of paper by the paper PAPER THRESHOLD presence sensor: 60 KPM150H-AERO User manual...
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Disabled = detection disabled Enabled = detection enabled Setting of the barcode format associated with ID 4 (see AEA specifi cations): BARCODE ID 4 Code128 = sets the Code128 format DataMatrix = sets the DataMatrix format KPM150H-AERO 61 User manual...
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VERTICAL SCALE [% x .1] NOTE: For example, to set the Vertical Scale to 15%, modify the parameters as follows: Vertical Scale Sign Vertical Scale [% x 10] Vertical Scale [% x 1] Vertical Scale [% x .1] 62 KPM150H-AERO User manual...
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NOTE: At each alignment, printer performs an ejection of the fi rst inserted ticket in order to ensure the integrity of the fi rst printed ticket. Setting of the coding system used for the writing of the RFID chip: RFID ENCODING AEA standard Custom01 KPM150H-AERO 63 User manual...
Shown below is an example of a Hexadecimal Dump: Hexadeci mal dump f u n c t i o n 012345 6789abcd e f g h i j k l mnopqrst uvwxyz 64 KPM150H-AERO User manual...
Do not insert any kind of object inside the device. Remove the damaged paper and check the presence for paper scraps in the printer. Open the printer cover to the vertical up position. Close the printer cover. KPM150H-AERO 67 User manual...
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6. MAINTENANCE ATTENTION: Make sure the cut is straight. Insert the not damaged paper edge into the feed slot (place the roll, so that it unrolls correctly). ROOM Wait for the paper to load automatically. 68 KPM150H-AERO User manual...
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Do not insert any kind of object inside the device. Lift the plastic cover Remove the damaged paper and check and place it on a flat surface. the presence for paper scraps in the printer. Open the paper compartment cover. Close the paper compartment cover. KPM150H-AERO 69 User manual...
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Insert the not damaged paper edge into the feed slot Insert the plastic upper cover and lower it (place the roll, so that it unrolls correctly). to close the printer. ROOM Wait for the paper to load automatically. 70 KPM150H-AERO User manual...
If you use the device in dusty environments, you must reduce the intervals between the cleaning operations. NOTE: For ease of reference, in the following pages, for some models is represented only the printer group without the external plastic chassis. KPM150H-AERO 71 User manual...
Do not touch the head heating line with bare hands or metal objects. Do not perform any operation inside the printer immedi- ately after printing because the head and motor tend to become very hot. Open the printer cover to the vertical up position. 72 KPM150H-AERO User manual...
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Do not touch the head heating line with bare hands or metal objects. Do not perform any operation inside the printer immedi- ately after printing because the head and motor tend to become very hot. Open the printer cover to the vertical up position. KPM150H-AERO 73 User manual...
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Do not touch the head heating line with bare hands or metal objects. Do not perform any operation inside the printer immedi- ately after printing because the head and motor tend to become very hot. Open the printer cover to the vertical up position. 74 KPM150H-AERO User manual...
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Do not touch the head heating line with bare hands or metal objects. Do not perform any operation inside the printer immedi- ately after printing because the head and motor tend to become very hot. Open the printer cover to the vertical up position. KPM150H-AERO 75 User manual...
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Do not touch the head heating line with bare hands or metal objects. Do not perform any operation inside the printer immedi- ately after printing because the head and motor tend to become very hot. Open the printer cover to the vertical up position. 76 KPM150H-AERO User manual...
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Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Alcohol, solvent cohol, solve To clean the device, use compressed air or a soft cloth. KPM150H-AERO 77 User manual...
1. Write down the product code (14 digits) printed on the product label (see par. 2.4). 2. Go to the web site www.custom.biz and download the appropriate fi rmware release from the DOWNLOAD area. 3. Print the SETUP report (see chapter 5). 78 KPM150H-AERO User manual...
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7. Switch ON the printer. 8. Start the software UPGCEAERO. 9. Select the update fi le .PSW location: 10. Select item USB and then select the USB device among those proposed (e.g.KPM150H): Custom KPM150H Custom KPM150H C:\KPM150H.PSW C:\VKP80III.PSW KPM150H-AERO 79...
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6. MAINTENANCE 80 KPM150H-AERO User manual...
Fan Fold thermal paper Paper width 54mm (according to IATA BTP specifi cations - resolution 740) Paper weight according to IATA specifi cations Paper thickness according to IATA specifi cations External roll diameter max Ø200 mm KPM150H-AERO 81 User manual...
: Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on). : For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning device. 7.2 Specifi cations for RFID reader/writer KPM150H (models with RFID reader UHF), B202H (models with RFID reader UHF) TRANSPONDER SPECIFICATIONS IATA RP1740C...
7. SPECIFICATIONS 7.3 Printer dimensions KPM150H MECHANICAL SPECIFICATIONS Length 171 mm Height 122 mm (with printer cover closed) Width 114 mm Weight 1850 g NOTE Referred to model without paper roll. 99,5 175,5 KPM150H-AERO 83 User manual...
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7. SPECIFICATIONS KPM150H (models with rear connectors) 184,5 84 KPM150H-AERO User manual...
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7. SPECIFICATIONS KPM150H (models with stop device ticket) (dimensions in mm) (optional) 99.5 175.5 KPM150H-AERO 85 User manual...
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7. SPECIFICATIONS KPM150H (models with ejecter/retention ticket) (dimensions in mm) (optional) 99.5 20.2 175.5 86 KPM150H-AERO User manual...
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7. SPECIFICATIONS B202H MECHANICAL SPECIFICATIONS Length 194 mm Height 155 mm (with printer cover closed) Width 133,2 mm Weight 2800 g NOTE Referred to model without paper roll. 133,2 KPM150H-AERO 87 User manual...
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7. SPECIFICATIONS B202H (models with paper roll holder) (dimensions in mm) (optional) 133,2 88 KPM150H-AERO User manual...
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7. SPECIFICATIONS B202H (models with ticket tray) (dimensions in mm) (optional) 363,5 133,2 KPM150H-AERO 89 User manual...
7. SPECIFICATIONS 7.4 Power supply dimensions (cod.963GE020000003) optional for KPM150H supplied with B202H Length 127 mm Height 35,5 mm Width 56 mm AC INLET +24V DC OUTPUT WIRE 90 KPM150H-AERO User manual...
STOP DEVICE TICKET (KPM150H) 976AN010000001 EJECTER / RETENTION TICKET KIT (KPM150H) only for models with control board from HW rev R2 (control board). To know the HW correct revision of the control board please contact the Technical Service. KPM150H-AERO 91 User manual...
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8. ACCESSORIES 974AP010000304 PAPER ROLL HOLDER (B202H) 97000000000200 TICKET TRAY (B202H) (see paragraph 8.1) 21100000001060 BRACKET PRINTER (B202H) (see paragraph 8.2) 26300000000519 ADDITIONAL WIRING NEAR PAPER END (B202H) 81300000000383 ADDITIONAL NEAR PAPER END SENSOR BOARD (B202H) 92 KPM150H-AERO User manual...
For the device is available a ticket tray kit 97000000000200 (supplied as an accessory). The kit makes it possible to contain tickets from 20mm to 54mm max. The kit includes: 1. Chute collect tickets. 2. N° 2 fastening screws. Assembly instructions Remove the frontal label by levering with a small screwdriver. KPM150H-AERO 93 User manual...
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Move the chute collect tickets to the printer's front cover so that it is in contact with the printer. Fix the chute to the print’s front cover, in the two upper holes using the two M3x6 screws supplied in the kit. 94 KPM150H-AERO User manual...
To fi x the bracket to the bottom of the printer using four M3x6 screws not supplied. The kit includes: 1. Connecting bracket printer. MATERIAL NOT MATERIAL INCLUDED INCLUDED Connecting bracket printer Fixing screw M3x6 Assembly instructions Move the bracket to the bottom of the printer that is placed on top. KPM150H-AERO 95 User manual...
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8. ACCESSORIES Attach the bracket to the bottom of the printer using four M3x6 screws not included with the kit. Put the printer with the bracket mounted on top of another. 96 KPM150H-AERO User manual...
8. ACCESSORIES 8.3 Adapter cable for power supply (KPM150H) For the device is available an adapter cables (cod. 26900000000005) supplied as accessory, for connecting the printer to the external power supply unit (cod. 963GE020000003 - optional). Assembly instructions Connect the adapter cable to the power supply unit as follows:...
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8. ACCESSORIES 98 KPM150H-AERO User manual...
The following paragraphs show how to correctly set the confi guration parameters of device in order to assure the alignment. KPM150H-AERO 99 User manual...
Black mark printed on paper Non-thermal side Refl ection Black mark printed on paper Lateral thermal side Hole between tickets or 1 + 2 Transparent Transparence Lateral gap between labels upper flat lower flat direction of paper feed 100 KPM150H-AERO User manual...
In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the peak. NON-THERMAL SIDE peak THERMAL SIDE “Notch/B.Mark Threshold” KPM150H-AERO 101 User manual...
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The following fi gure shows an example of paper with holes: the outgoing voltage is constant while passing the paper between two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” variation THERMAL SIDE 102 KPM150H-AERO User manual...
In case of failure, contact the Technical Service by sending an e-mail to support@custom.it detailing: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release To get the necessary data, proceed as follows: for KPM150H hardware release XXXXXXXXXXXXXX xxxxxx xxx xxxx xxxx xxxxxx xxx xxxx xxxx F I R...
11.2 Drivers installation It is possible to install the new driver update directly into the “DRIVER” folder on the Flash Drive of device. You can enter the Flash Drive by fi les sharing from Mass Storage. KPM150H-AERO 105 User manual...
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