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Custom Engineering My3-BT3B User Manual

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USER'S GUIDE
GUIDA OPERATIVA
DOMC-0010e
Commands manual

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  • Page 1 USER’S GUIDE GUIDA OPERATIVA DOMC-0010e Commands manual...
  • Page 3 GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO Your attention is drawn to the following THE PRODUCT CERTIFY actions that could compromise the char- THAT THE PRODUCT SAT- acteristics of the product: ISFIES THE BASIC SAFETY CUSTOM ENGINEERING S.p.A. • Read and retain the instructions which REQUIREMENTS.
  • Page 4 INFORMAZIONI GENERALI IL MARCHIO CE APPLICATO SULLA SICUREZZA AL PRODOTTO CERTIFICA Si richiama l’attenzione sulle seguenti CHE IL PRODOTTO STES- azioni che possono compromettere la con- SO SODDISFA I REQUISITI CUSTOM ENGINEERING S.p.A. formità e le caratteristiche del prodotto: BASE DI SICUREZZA. Str.
  • Page 5 TABLE OF CONTENTS Indice Table des matières Inhaltsverzeichnis Indice DESCRIPTION INSTALLATION MAINTENANCE TRUOBLESHOOTING GUIDE SETUP DRIVERS TECHNICAL SPECIFICATIONS CONTACTS CONSUMABLES AND ACCESSORIES...

  • Page 7: Unpacking The Printer

    DESCRIPTION UNPACKING THE PRINTER (model MY3-BT3B) Disimballo stampante (modello MY3-BT3B) Remove the device from its box be- ing careful not to damage the packing material so that it may be re-used if the device is to be transported in the future.
  • Page 8 UNPACKING THE PRINTER (model MY3-BT3B-SM) Disimballo stampante (modello MY3-BT3B-SM) Remove the device from its box be- ing careful not to damage the packing material so that it may be re-used if the device is to be transported in the future. Make sure that all the compo- nents illustrated below are present and that there are no signs of damage.

  • Page 9: Printer Description

    DESCRIPTION PRINTER DESCRIPTION Descrizione stampante Opening key FEED key ON/OFF key Status Led Recharge Led Contacts for docking station Battery compartment Seat for clip belt Connectors compartment Paper compartment cover Paper out Tasto apertura vano carta Tasto FEED Tasto ON/OFF Led di STATUS Led di RICARICA Contatti per stazione di ricarica...

  • Page 10: Recharge With Power Supply

    RECHARGE WITH POWER SUPPLY Ricarica con alimentatore DESCRIPTION DESCRIZIONE NOTE: To recharge the batteries see PRINTER OFF STAMPANTE SPENTA specifications. RE-CHARGE IN CARICA ROSSO GREEN NOTA: RE-CHARGE COMPLETE RICARICA COMPLETATA VERDE Per il tempo di ricarica delle batterie consultare le specifiche tecniche.
  • Page 11 DESCRIPTION RECHARGE WITH DOCKING STATION Ricarica con stazione di ricarica NOTE: If you are using the shoulder strap, remove it before inserting printer docking station. NOTA: ON/OFF Se si stà utilizzando la tracolla , occorre rimuoverla prima di inserire stampante nell’alloggiamento della stazio- ne di ricarica.

  • Page 12: Status Led Flashes

    STATUS LED FLASHES Lampeggi del led di stato DESCRIPTION DESCRIZIONE PRINTER OFF STAMPANTE SPENTA BLUE (Bluetooth®) (Bluetooth®) PRINTER ON: STANDBY STAMPANTE ACCESA: STANDBY GREEN (USB) (USB) VERDE PRINTER ON: STANDBY STAMPANTE ACCESA: STANDBY (Bluetooth®) (Bluetooth®) LOW-POWER MODE MODALITÀ BASSO CONSUMO COMMUNICATION STATUS STATI DI COMUNICAZIONE YELLOW...
  • Page 13 DESCRIPTION RECHARGE LED FLASHES Lampeggi del led di ricarica DESCRIPTION DESCRIZIONE BATTERY OK BATTERIA OK ROSSO BATTERY FAULT GUASTO ALLA BATTERIA WITH BATTERY IN CHARGE CON BATTERIA IN CARICA ROSSO RE-CHARGE IN CARICA GREEN VERDE RE-CHARGE COMPLETE RICARICA COMPLETATA...

  • Page 14: Description Of Keys

    DESCRIPTION OF KEYS Descrizione dei tasti Printer OFF Modify parameter Next parameter Stampante spenta Modifica parametro parametro succ. Hold down Fast push Hold down Mantenere premuto Breve pressione Mantenere premuto Printer ON SETUP mode Stampante accesa Modalità SETUP Fast push Hold down on power up Breve pressione Mantenere premuto all’accensione...

  • Page 15: Connection Via Usb

    INSTALLATION CONNECTION VIA USB Collegamento via USB USB STANDARD SIGNAL Vbus The USB port allows the connection of MY3 to a Data + PC, where you can print (ex. using a text editor). Data- Shell Shield NOTE: When using USB communication port, set USB interface from SETUP mode.

  • Page 16: Connection Via Bluetooth

    ® CONNECTION VIA Bluetooth (model MY3-BT3B-SM) ® Collegamento via Bluetooth (modello MY3-BT3B-SM) MY3-BT3B-SM The bluetooth® connectivity of MY3 allows the wireless printing from a PC (ex. using a text editor or third-part software). To perform the wireless printing with a device equipped with Bluetooth ®...
  • Page 17 INSTALLATION ® CONNECTION VIA Bluetooth (model MY3-BT3B) ® Collegamento via Bluetooth (modello MY3-BT3B) MY3-BT3B The bluetooth® connectivity of MY3 allows the wireless print- ing from a PC (ex. using a text editor or third-part software), or a Blackberry ® mobile device after having installed the “My Printers”...
  • Page 18 MY3-BT3B La connettività bluetooth® di MY3 permette di stampa- re senza fi li da un PC (es. mediante un editor di testo o software di terze parti) oppure da un dispositivo mobile BLACKBERRY® dopo aver installato l’applicazione “MY PRINTERS” appositamente progettata per la stampa di SMS, MMS, Rubrica telefonica/indirizzi, Agenda Impegni e note, Email e allegati.

  • Page 19: Low Power Mode

    INSTALLATION LOW-POWER MODE Modalità basso consumo The low-power mode allows the printer to save energy and La modalità basso consumo permette alla stampante di increase the battery life when operating in Bluetooth®. risparmiare energia ed aumentare l’autonomia della batteria The low-power mode is automatically enabled after 5 min- quando si opera in modalità...

  • Page 21: Maintenance

    MAINTENANCE PAPER ROLL INSERTION Inserimento rotolo carta To change the paper roll, proceed as follows: Press the centre button to open the paper compartment cover. Insert the paper roll, following the rotation DESCRIPTION DESCRIZIONE direction indicated. YELLOW Press the centre button and close the lid. The PAPER END FINE CARTA GIALLO...

  • Page 23: Paper Jam

    MAINTENANCE PAPER JAM Inceppamento carta In case of paper jam, proceed as follows: Press the centre button to open the paper compartment cover. Lift the damaged paper, check and remove possible scraps of paper. Pull the paper in order to have the damaged part outside the printer.

  • Page 25: Belt Clip

    MAINTENANCE BELT CLIP Gancio cintura To mount the belt clip, proceed as follows: Turn the screw in a horizontal position and remove it. Insert the belt clip as shown. Insert the screw and turn it in a vertical position to secure the belt hook. Per montare il gancio cintura procedere come segue: Ruotare la vite in posizione orizzontale e ri-...

  • Page 26: Battery Pack

    BATTERY PACK Pacco batterie • The crossed-out wheeled bin symbol indicates that the disposing of batteries must not be run through the normal cycle of waste disposal. • Batteries must be recycled or disposed of properly. • Do not throw batteries away as part of normal refuse disposal.

  • Page 27: Outside Cleaning

    MAINTENANCE OUTSIDE CLEANING Pulizia esterna Alcohol, solvent cohol, solve To clean the machine, use pneumatic air or soft cloth. First remove the mains plug from the wall socket. Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.
  • Page 28 RUBBED ROLLER CLEANING Pulizia del rullo gommato Alcohol, solvent cohol, solve To clean the roller, use a a medium-stiff brush to avoid them being scratched. First remove the mains plug from the wall socket. Do not use alco- hol or solvents. Do not let water or other liquids get inside the machine.
  • Page 29 MAINTENANCE PRINTING HEAD CLEANING Pulizia testina di stampa Clean the printing head heating line using a non- abrasive cloth moistened with isopropyl alcohol. ISOPROPYL ALCOHOL ATTENTION: Do not touch the head heating line with bare hands or metal objects. Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot.

  • Page 31: Troubleshooting Guide

    TROUBLESHOOTING GUIDE TROUBLESHOOTING GUIDE Risoluzione dei problemi page pag. DO NOT TURN ON THE PRINTER LA STAMPANTE NON SI ACCENDE Briefl y press the ON / OFF. Premere brevemente il tasto ON/OFF. The status LED fl ashes green. Il led di stato lampeggia di verde. Recharge the battery and retry.
  • Page 32 page pag. Set the parameter ‘Speed/quality’ with value ‘High Impostare il parametro ‘Speed/quality’ il parametro 34,35 34,35 quality’. ‘High quality’. Clean print head Pulire la testina di stampa Recharge the battery and retry to print. 10,11 Ricaricare la batteria e riprovare a stampare. 10,11 Replace the battery pack.

  • Page 33: Printer Setup

    SETUP PRINTER SETUP + HEXADECIMAL DUMP Setup stampante + Dump esadecimale To enter SETUP mode, proceed as follows: While holding down the FEED button, turn on the printer by briefl y pressing the ON / OFF button. The printer will print a list of all parameters. Hold down the FEED key for a few seconds to start setting the parameters (see Setup report) or press briefl...

  • Page 34: Setup Report

    SETUP REPORT Rapporto di Setup PRINTER SETUP PRINTER TYPE = MY3 MY3-BT3B only HEAD VOLTAGE [V] = 07.64 PRINTER HEAD TEMPERATURE [°C] = 36 STATUS PIN BT = 0000 SERIAL NUMBER = 0123456789101112 Interface ........: Bluetooth MY3-BT3B-SM USB Address Number ....: only Pairing BT........:...
  • Page 35 MY3. te USB attraverso un indirizzo numerico, nel caso in cui il PC sia (2) Parameter present only on model MY3-BT3B-SM. Enables/disables connesso a due stampanti dello stesso modello, per esempio due...

  • Page 36: Hexadecimal Dump Mode

    HEXADECIMAL DUMP MODE Modalità Dump esadecimale HEXADECIMAL DUMP This function is used to diagnose the characters received through the communication port; for every 8 characters received, the hexadecimal 12345678 31 32 33 34 35 36 37 38 90123456 39 30 31 32 33 34 35 36 and corresponding ASCII codes are printed out.

  • Page 37: Available Drivers

    DRIVERS AVAILABLE DRIVERS Drivers disponibili LINUX VISTA 32 bit 32/64 bit 32/64 bit Download the SW from the web site: Prelevare il SW dal sito Internet: www.custom.biz www.custom.biz Use the following procedure to install the printer SW: Installare il software della stampante come indicato nella seguente procedura: WINDOWS : From the START menu, press Enter and key-in the path where the SW was saved on your PC, then click...

  • Page 39: Device Specifications

    TECHNICAL SPECIFICATIONS DEVICE SPECIFICATIONS Caratteristiche del dispositivo GENERAL Interface Bluetooth ® USB = 2.0 Full speed Communication speed Bluetooth = 2.0 Class 2 - SPP (Serial port profi le) ® Sensors Paper presence, head temperature Flash memory 512 Kbytes Receive buffer 2 Kbytes RAM memory 96 Kbytes...
  • Page 40 BATTERY SPECIFICATIONS Battery Li-ion 7.4V 1200mAh Battery pack Recharge power supply 12÷24 Vdc - 500÷250 mA Recharge cycle MAX.3 h Autonomy: print 8 h x 750 ticket USB = 1000 min. Autonomy: standby Bluetooth = 1000 min. ® PCALI-DPT100 POWER SUPPLY SPECIFICATIONS Power supply voltage (input) 100Vac ÷...
  • Page 41 TECHNICAL SPECIFICATIONS NOTES: NOTE: (1) Electronic board. (1) Scheda elettronica. (2) It depends by the battery status, the priniting typology and the (2) Dipendente dallo stato delle batterie, dalla tipologia della stampa environmental temp. e dalla temp. ambiente. (3) Standard CUSTOM receipt (L=10cm, Density = 12,5% dots on). (3) Scontrino standard CUSTOM (L = 10cm, Densità...

  • Page 42: Device Dimensions

    DEVICE DIMENSIONS Dimensioni dispositivo Length 105 mm Width 135 mm Height 61 mm 266 (no battery) Weight 320 (battery) NOTES: NOTE: (1) Cover closed. (1) Coperchio chiuso. (2) With out paper roll (2) Senza rotolo carta...
  • Page 43 TECHNICAL SPECIFICATIONS P. SUPPLY PCALI-DPT100 DIMENSIONS Dimensioni alimentatore PCALI-DPT100 Length 74 mm Width 43.5 mm Height 34 mm...

  • Page 44: Paper Specifications

    PAPER SPECIFICATIONS Caratteristiche della carta Caractéristiques du papier Papier spezifi kation Caracteristicas del papel 76 ± 0.5 LABELS The printer can print on labels having 73 ± 0.5 the characteristics described. For the management of the labels must be enabled to SETUP parameters: Notch alignment Enabled Print Density...
  • Page 45 TECHNICAL SPECIFICATIONS 76 ± 0.5 PAPER WITH NOTCH The printer can print on paper with notch having the characteristics described. For the management of alignment must be enabled to SETUP parameter: Notch alignment Enabled min = 8 CARTA CON NOTCH La stampante è...
  • Page 47 CONTACTS CONTACTS Contatti In case of failure, contact Technical Support by sending an e-mail to support@custom.it detail- Bootloader release ing: • Product code Firmware release • Serial number • Hardware release • Firmware release • Bootloader release rel.1.00 BOOTLOADER rel.1.00 PRINTER SETUP PRINTER SETUP In caso di malfunzionamento, contattare l’assi-...
  • Page 48 hardware release PCXXXXX xxxxxx xxx xxxx xxxx xxxxxx xxx xxxx xxxx 0000000000000000000 serial number product code support@custom.it support@custom.it Customer Service Department Customer Service Department...

  • Page 49: Consumables And Accessories

    CONSUMABLES AND ACCESSORIES CONSUMABLES Materiale di consumo RCT76,2X45-25MM-58GR Thermal paper roll Rotolo di carta termica 58gr. 58gr. Width = 76.2mm Larghezza = 76.2 mm d = 45 mm d = 45 mm Core = 25 mm Anima = 25mm RCT76,2X45-25MM-80GR Thermal paper roll Rotolo di carta termica 80gr.
  • Page 50 ACCESSORIES Accessori BTST062 Battery pack Pacco batteria (To replace the battery see (Per sostituire la battera vedere “MAINTENANCE”) il capitolo “MANUTENZIONE”) SCST065-P1200 Belt Clip Gancio per cintura (To replace the battery see (Per sostituire la battera vedere “MAINTENANCE”) il capitolo “MANUTENZIONE”) VACUSTODIA-ST065 Shoulder bag Tracolla...
  • Page 51 CONSUMABLES AND ACCESSORIES PCXSP-MY3-DS1 Docking station Stazione di ricarica 1 stand 1 posizione (see technical specifi cation) (vedere specifi che tecniche) PCXSP-MY3-DS Docking station Stazione di ricarica 4 stands 4 posizioni (see technical specifi cation) (vedere specifi che tecniche)
  • Page 52 CUSTOM ENGINEERING S.p.A. World Headquarters Via Berettine, 2 - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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