IBM NetVista N2200w Reference Manual page 74

If customers do not follow IBM shipping instructions, they may get charges for any
damage to a defective part. IBM covers shipping costs on all warranted hardware
and maintenance agreement hardware. Replacement parts become the customer's
property in exchange for the defective parts, which become the property of IBM.
For information on ordering thin client parts, refer to "Ordering replacement parts"
on page 59.
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IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference