Avaya H.323 9608 Installing And Maintaining page 77

Message
Bad FileSv
address
Bad Router?
Call Error
Connecting...
Contacting
call server...
DHCP: CONFLICT
* to program
DHCPv6
Failure: (with
message)
Installing and Maintaining Avaya IP Deskphone H.323 9608, 9611G, 9621G, and 9641G
RESOLUTION: Confirm the extension is correct and is correctly
administered on the switch. Then try registration again, and enter the
extension accurately.
CAUSE: The HTTP/HTTPS server IP address in the IP deskphone's
memory is all zeroes.
RESOLUTION: Depending on the specific requirements of your
network, this may not be an error. If appropriate, either administer the
DHCP server with the proper address of the HTTP/HTTPS server, or
administer the deskphone locally using the ADDR option. For details
on the ADDR option, see
Options on page 37.
CAUSE: The deskphone cannot find a router based on the information
in the DHCP file for GIPADD.
RESOLUTION: Use static addressing to specify a router address, or
change administration on DHCP. For deails, seeAdministering Avaya
IP Deskphone H.323 9608, 9611G, 9621G, and 9641G.
CAUSE: The user was on a call when the connection to the
gatekeeper went down due to a network outage or a gatekeeper
problem. The deskphone attempted to automatically register with the
same or another gatekeeper, but the responding gatekeeper had no
record of the call.
RESOLUTION: Wait for the call to end, and if the deskphone does not
automatically register, restart the deskphone.
CAUSE: The deskphone is attempting to establish a TCP connection
with the call server. A resource needed to establish the connection
might not be available or the 10 second buffer on switch-related
actions might have expired.
RESOLUTION: Allow the deskphone to continue attempts to connect
to TCP.
CAUSE: The deskphone has rebooted successfully and is attempting
to register with the call server.
RESOLUTION: Allow the deskphone to continue.
CAUSE: At least one of the IP address offered by the DHCP server
conflicts with another address.
RESOLUTION: Review DHCP server administration to identify
duplicate IP address(es).
CAUSE: The deskphone receives a reply message with a Status Code
option that contains a status-code of 1 which means UnspecFail or a
reply in response to a Renew or Rebind message with a Status Code
option containing a status-code value other than 0 that indicates
Success or 5 which indicates UseMulticast.
RESOLUTION: In the first case, DHCPv6 will be restarted. If this
message is the result of a status-code value other than 1 or 5,
IPADDV6 will be set to null; if dual-stack operation is enabled the
Installation error and status messages
Cause/Resolution
Using Local Administrative (Craft)
August 2013 77