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Cleaning The Shower Screen; Priming After Long Periods Of Non-Use; Descaling; Troubleshooting Problems - KitchenAid 5KES100 Manual

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Cleaning the Shower Screen

Once every 75 to 100 cups of espresso, the shower screen
should be removed from the brew head to clean
1. Using a short screwdriver, remove the screw at the
center of the shower screen by turning it counter-
clockwise. Once the screw is free, the shower screen
should drop from the brew head.
2. Wash the shower screen in warm, soapy water, and
rinse with clean water.
3. Place the shower screen into the brew head with the
smooth side facing down, and attach with the shower
screen screw. Turn the screw clockwise until snug.
NOTE: When the shower screen is attached, the center
screw should be flush with the surface of the screen. If it is
not, remove the screen, turn it over, and re-attach.

Priming After Long Periods of Non-Use

For the best tasting espresso, prime the espresso machine
with fresh water after a long period of non-use. Priming
will also ensure that the boilers are filled and the espresso
machine is ready to operate.
1. Remove the tank, empty any stale water, replace, and fill
the tank with fresh water to the max fill line.
2. Fill the boilers with the fresh water. For instructions, see
"Fill and Rinse the Boilers" on page 6.
If the power-on (I) indicator remains off and the
boilers fail to heat when the "
Check to see if the espresso machine is plugged in; if it is,
unplug the espresso machine, plug it back in, and press the
" Button again. If the espresso machine still does not
operate, check the fuse or circuit breaker on the electrical
circuit the espresso machine is connected to and make
certain the circuit is closed.
If coffee does not flow from the filter holder, the...
– water tank may be empty, or the brewing boiler may
not be filled
– water tank siphon hoses may be kinked or
improperly placed
– shower screen may require cleaning
– espresso machine may need to be descaled
– coffee may be too finely ground
– coffee may be too firmly tamped
* Do not return the Espresso machine to the
retailer – they do not provide service.
Care and Cleaning

Troubleshooting Problems

" Button is pressed:


Calcium deposits ("scale") from water will build up in the
espresso machine over time and may impair espresso
quality. Scale should be removed every four months; local
hard-water conditions may require more frequent
descalings. Use a packaged descaling agent or appropriate
decalcification tablets to remove scale.
1. Remove the shower screen from the brew head. See
"Cleaning the Shower Screen" to the left for instructions.
2. Make certain the water tank is empty. Following the
directions on the descaling agent packet, mix the
descaling solution and add it to the tank.
3. To catch the cleaning solution, place a large cup under
the brew head (do not attach the filter holder), and
another under the frothing nozzle.
4. Press the "
" Button to turn the espresso machine on.
It is not necessary for the boilers to heat before
proceeding to the next step.
5. Press the "
" Button and dispense cleaning agent
through brew head for 15 seconds; press the "
Button again to shut off.
6. Open the "
" Dial by turning it counter-clockwise,
then press and hold the "
to dispense cleaning agent through the frothing arm
and nozzle.
7. Press the "
" Button to turn the espresso machine off.
8. Wait 20 minutes, then repeat steps 4–7. Every 20
minutes, keep repeating steps 4–7 until nearly all the
solution in the tank has been run through the espresso
machine. Do not allow the tank to run completely dry.
9. Remove the water tank and rinse with fresh water,
then replace and fill with fresh water to the max fill
line. Press the "
" Button to turn the espresso
machine on, and flush the espresso machine by
quickly dispensing the contents of the tank,
alternating between the brew head and frothing arm.
Do not allow the water tank to run completely dry.
10. Attach the shower screen to the brew head. See
"Cleaning the Shower Screen" on this page for
instructions. Be sure to add additional fresh water to the
tank for brewing.
If the water pump is noisy, the...
– water tank may be empty
– water tank siphon hoses may be kinked or
improperly placed
– boilers may not be filled
If water leaks from the filter holder...
– the filter holder may not be properly attached to the
brew head
– coffee grinds may be clinging to rim of filter holder or
brew head gasket
– the brew head gasket may be dirty or worn
If little steam or froth is being produced, the...
– frothing boiler may not be at operating temperature
– "
" Dial may not be completely open
– frothing nozzle may be need to be cleaned
– water tank may be empty, or the frothing boiler may
not be filled
If the problem cannot be fixed with the steps above, see
the KitchenAid
Espresso Machine Warranty on page 16.*
" Button for 15 seconds


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